If you’re having sound, Bluetooth, or charging issues with your headphones, try resetting them.
Reset Solo Pro
- Hold down the mode button and volume down button for 10 seconds.
- When the LED flashes red, release the buttons.
Your headphones are now reset and ready to be set up with your devices again.
Reset Studio3 Wireless
- Hold down the power button and volume down button for 10 seconds.
- When the Fuel Gauge flashes, release the buttons.
Your headphones are now reset and ready to be set up with your devices again.
Reset Studio or Studio Wireless
- Press and hold the power button for 10 seconds.
- Release the power button.
- All of the Fuel Gauge LEDs blink white, then one LED blinks red. This sequence happens three times. When the lights stop flashing, your headphones are reset.
Your Studios will automatically power on after a successful reset.
Reset Solo3 Wireless
- Hold down the volume down button and the power button for 10 seconds.
- When the Fuel Gauge flashes, release the buttons.
Your headphones are now reset and ready to be set up with your devices again.
Reset Solo2 Wireless
- Make sure your headphones are not plugged in to your USB charging cable.
- Press and hold the power button for 10 seconds.
- Release the power button.
- All of the Fuel Gauge LEDs blink white, then one LED blinks red. This sequence happens three times. When the lights stop flashing, your headphones are reset.
Reset Solo Wireless
- Switch off the headset.
- Hold the multifunction and volume down buttons for eight seconds.
- The red and blue indicator lights alternate three times.
Other things you can try
Published Date: October 02, 2020
424327
I noticed that when I tilted my head to a certain angle while listening to something the left ear would stop playing sound, eventually the headphones just turned off. I thought the battery just ran out but when I plugged it in (to my computers usb port) it had 3/5 battery indicators lit up, but it still wouldn't turn on. My computer gave me a notification saying the device malfunctioned and it couldn't recognize it.
I've tried holding the power button for 10 seconds and holding both the power button and the pause button for 2 minutes, neither worked.
I downloaded the beats updater but that says they're perfectly fine. Is there any way to reset them or fix this in another way (other than holding the power button and pause button)?
EDIT: They work fine when plugged in with an aux cable.
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Most Helpful Answer
just brought to Apple and they asked $129 to fix it, $129 is the flat cost regardless any issue or cost of fix.. if they couldn’t fix it then replace with new one..
it was just 16month old, service guy just said it would happened and I am just one of unlucky guy..
What a quality and service.. Apple is talking about the lucky or unlucky.. they should talked about their quality process or system.. not just luck… and I think they are also trying to make money with their quality issue…
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Score 5
Same thing, have to use the aux cable, first pair did the same thing too, these things are junk!
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Score 3
Apple is evil they just care about making money because apple is evil
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I have the same problem. It would charge but if i unplug, it wont turn on. I tried everthing but it wouldnt work. Please help!!
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bxthorne
Rep: 13
1
A guy just sold me one on eBay for $80. he said the bluetooth doesn't work anymore, and he doesn't know why. so he's giving me one with an aux cable
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still no fix? same thing happened to me
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Apple, HA! They are so blood thirsty… They WILL NOT GIVE ANYTHING AWAY for Free.
Which is a shame, because I really used to swear by Apple Products. SMH
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I’ve had this same proble after 11 months they just stopped working even though the charging light still comes on
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Cael R.
Rep: 13
1
Try this: Put your Beats on the charger. Once they are on the charger, hold down the power button for 20 seconds. After the 20 seconds, unplug your beats and turn them on. They should work right away. I just was having problems with my own Beats Solo 3 and I tried this. Instant results.
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Same issue here. I already contacted apple 4 months ago. It took them over a month to send me a shipping box to repair it. By the time it finally arrived I had already moved. My airpods are awesome, I have hated the beats from day one.
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Did you ever find a solution?
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it is just not wireless
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same thing here but mine wont even work with an aux chord
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Actually I called Apple and they replaced them! Thank you Apple!!!
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My beats solo 3 connects to my iPhone but the lights don’t turn on can some one please explain that to me
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The battery needs to be replaced(YouTube video linked). The part is fairly cheap on [//Check this out at Amazon.com Replacement Battery for Beats Solo 2 Solo 3 Wireless Headhones AEC353535 //www.amazon.com/dp/B07W6HHGXQ/ref...|Amazon]. This should work.
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To fix this issue you need to replace inner 5 core wire, requires soldering iron and repair skills
this is the reason why power button won't work and why one the sides won't work
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I am having the same issues with my Beats Solo 3 wireless headphones as well. It has been over a year now and I have given up with trying to fix them. I refuse to pay apple $129 to fix them. I know that there is a mechanical way to fix them and I am going to try that route. I will let all know how things go!
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I’m trying to fix them with all of your guys suggestions but my beats remain the way they were if there is any chance you guys can help me I would be so grateful. these where a gift from my parents and they where very expensive
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Mine were not turning on for a few days; not even the one red dot or white light when I plugged it in. I don’t know why I didn’t think of this earlier but.. I plugged the beats into a different outlet and the red dot turned on, along with the white dot a few seconds later. One of the happiest moments of my freakin life.
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I maybe WAAAYYY LATE on this lol, but I have this problem too! I found the troubleshoot! And IT WORKED!
Let me know if this helps
Watch "Beats Solo 3 repair power button not working" on YouTube //youtu.be/1lJB-7-yqrA
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Honestly, as someone who has owned three pairs of Beats headphones so far… I suggest ditching the brand entirely… They’re overpriced for the quality of item you get.
I bought a used pair of Beats Solo 3 headphones online a long time ago, they broke a few months later; but were luckily warrantied since they weren’t too old yet… A few months later, the OEM Refurbished pair broke; had the -same- issue they had just repaired three months prior…
I sold the broken replacement pair to someone locally, then gave up on the brand and began searching for other headphones. Then a few weeks later, I got offered a deal that was too good to pass up from one of my co-workers… Ended up getting a pretty much brand new pair of Solo Pro’s for $100 off of him, so I bought them. Admittedly, I rarely ever touch them now just because I’ve realized Beats’ headphones aren’t worth the hype… They don’t sound as good as a lot of the cheaper units you can find online.
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