Florida Area
The Florida area is comprised of all the cities in the state of Florida. Click "here" to find more information about the address, location, phone number, and hours of operation for the following offices:
North Florida
|
Cocoa
| Deland
| Ft. Walton Beach
|
Gainesville
| Jacksonville North
| Jacksonville South
|
Kissimmee
| Lake City
| Lake Mary
|
Lakeland
| Leesburg
| Marianna
|
Melbourne
| Ocala
| Orlando
|
Panama City
| Pensacola
| Port Orange
|
Port St. Lucie
| Sebring
| St. Augustine
|
Tallahassee
| Vero Beach
| Winter Haven
|
.
|
| .
|
South Florida
|
Allapattah
| Belle Glade
| Bradenton
|
Carrollwood
| Clearwater
| Dade City
|
East Hillsborough
| Ft. Lauderdale
| Ft. Lauderdale E.
|
Ft. Myers
| Hialeah
| Jackson Mem
|
Key West
| Little Havana
| Litter River
|
Miami Beach
| Miami North
| Miami South
|
Naples
| New Port Richey
| North Broward
|
Perrine
| Port Charlotte
| Sarasota
|
South Broward
| South Palm Beach
| St. Petersburg
|
Tampa
| Venice
| West Palm Beach
|
.Valrico
|
|
|
.Venice
|
| .
|
Questions related with social security numbers or claims information should be directed to SSA's toll free service at 1-800-772-1213 or toll free TDD service at 1-800-325-0778from 7:00 a.m. - 7:00 p.m., business days.
Local Social Security offices are offering more in-person appointments and have resumed in-person service for people without an appointment1.
As we expand in-person service, we expect our offices to be very busy. We strongly encourage you to continue to go online, call us for help, and schedule appointments in advance.
How to Get
Help
- The best way for people with access to the internet to get help from Social Security is online at ssa.gov.
- If you cannot use our website, call our National 800 Number (1-800-772-1213) or your local Social Security office for help. For quicker access to a representative at our National 800 Number, try calling early in the day
(between 8 a.m. and 10 a.m. local time) or later in the afternoon (between 4 p.m. and 7 p.m. local time). We are also less busy later in the week (Wednesday to Friday) and later in the month.
- If we are unable to help when you call our 800 number or local office, we will schedule an appointment for you by phone or in-person.
- We may need to schedule you for an appointment at a later date or call you back to provide the service you are requesting.
- The number of people a
local office can help in person will depend on local health conditions and other factors.
What you should know before you visit
If you visit an office, please keep these very important points in mind:
- You must complete a self-assessment checklist to see if it is safe for you to enter an office.
- Everyone must wear a mask. We will provide a mask if you do not
have one.
- Hand sanitizer is available.
- You may need to wait outside because space in our offices may be limited. Please plan for the weather.
- If you do not have an appointment, you should expect long lines, especially during the busiest times in our offices: Mondays, the morning after a Federal holiday, and the first week of the month.
1 See if your office is only available by phone or only open for appointments
View
a list of offices closed to in-person service (telephone only) or providing in-person service only by appointment at our Office Closings and Emergencies webpage.
What to know about hearings
If you are thinking about appealing a decision, or you have an appeal pending, we want you to know you have options that could help you have your hearing sooner.
- We resumed offering some
in-person hearings and we continue to offer hearings by online video and by phone. Online video hearings and telephone hearings are convenient, safe, and secure. Learn more about hearings options.
- We continue to increase the number of in-person hearings. As our capacity grows, we will move to a more normal scheduling process.
Additional Resources
Is it time for
your COVID-19 vaccine booster? Find free vaccines near you at www.vaccine.gov.
Who can I call to ask questions about Social Security?
For general Social Security inquiries, call us toll-free at 1-800-772-1213 or 1-800-325-0778 (TTY) between 7 a.m. and 7 p.m., Monday through Friday. We can answer most questions over the phone. If you have a problem or question, try our toll-free telephone number first.
What number do I call to check my Social Security balance?
If you do not have access to the Internet, you can get information about Social Security by calling 1-800-772-1213 (1-800-325-0778 for the deaf or hard of hearing) or by visiting a local Social Security office.
What is the best day to call Social Security office?
If you cannot handle your business through our automated services, you can speak to a Social Security representative between 8 a.m. and 7:00 p.m. Monday through Friday. Generally, you'll have a shorter wait time if you call during the week after Tuesday.
Why is Social Security not answering the phone?
The SSA essentially claims that they are not set up to handle this volume of calls.