Samuel
Stayed 1 night in Dec 2022
0
2/10 Terrible
Travelled with family
24 Nov 2022
Liked: Cleanliness
Disliked: Staff & service, amenities
Everything is over-taxed/over priced. No healthy food options and food was terrible!!! Customer service at the Ben & Jerrys was appalling. The hot water in the room was not hot at all. Was Luke warm. There were 4 towels in the room booked for 5 people, causing us to chase down housekeeping for more towels. The beds and pillows are so uncomfortable, even our 15 year old son complained. Our room keys kept failing and we had to request new ones multiple times. Just not a great experience overall.
Wendy
Stayed 2 nights in Nov 2022
0
10/10 Excellent
Travelled with family and small children
6 Nov 2022
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a blast it was fun for kids and adults a like only issue is they do not accept cash anywhere card only from bars to restaurants and gift shops card only
Michael
0
10/10 Excellent
Travelled with family, Business traveller
6 Nov 2022
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place! Fun friendly staff who go the extra mile to make your stay the best! Ohhhwoooo!!!
Robert
0
6/10 Okay
Travelled with family
30 Oct 2022
Liked: Cleanliness
There was no coffee maker in the room and it felt like everything was aimed at milking you as a guest for as much money as possible. Got key cards which they insisted putting money on, and then you are told if you lose it you will have to pay a $50 fee. The water park was too cold and no time in the morning allowed like at other locations of Wolf Park. The jacuzzi was broken in the water park so no way to warm up...after 2 hours my kids gave up.
Christy
Stayed 1 night in Oct 2022
0
10/10 Excellent
Travelled with family and small children
4 Oct 2022
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It a very family and friendly oriented property. Is not that I didn't like about this but would've prefer to the room to have its own Iron board instead of calling front desk, and also would've love to have washer and dryer.
Antonio Garcia
Stayed 1 night in Oct 2022
0
8/10 Good
9 Sept 2022
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
ABD ASSALAM
Stayed 1 night in Sep 2022
0
10/10 Excellent
7 Sept 2022
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Tanya
Stayed 1 night in Sep 2022
0
10/10 Excellent
Travelled with family
27 Aug 2022
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Verified traveller
Stayed 1 night in Aug 2022
0
8/10 Good
Travelled with family
16 Aug 2022
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great gals at the front desk! Helpful when our little one was sick. The hotel was so expensive, I’d rather go to Disneyland for the money. The place was just ok. Service was outstanding!