How can i reset my att email password without security questions

We have had a spate of calls recently concerning BellSouth or AT&T email accounts not working. When we notice problems that appear to affect multiple clients, we know the source is often beyond your individual computer or network. So we want to share what we have learned so far and offer solutions.

Apparently BellSouth and AT&T are moving their email servers and are experiencing many issues. This move has caused some email users to get errors, not be able to login or not be able to receive or send emails.

Here are some solutions we have found to be helpful:

Use Webmail. Open a browser - Google Chrome, Safari, Firefox, Edge, etc., - and go to www.yahoo.com, click on Mail in the upper, right corner. Follow directions to type in your username and password to make sure you are able to access your account. If not, your username or password is incorrect. If you don’t remember your password or it does not work, reset it. If all info is correct, you should be able to see and access your mail.

If this doesn’t work…

Call AT&T. This is the key to restoring full email function. Call and ask to have your email password reset. Do not let them simply point you to the email reset online. They will give you a temporary password that you will use to create a permanent password that meets security requirements.

Call AT&T at 855-920-0146. Be patient. This is a direct line to a human being, not an automated answering system! Many folks have had success calling this number.

  • Tech support will ask for a ZIP code associated with your account.

  • If they ask you for your security questions and you do not know them, tell Tech Support they don’t work.

  • They can generate a temporary passcode and you will enter it on the AT&T website. Follow prompts to reset your password.

  • Update your security questions - Go to Profile - under Sign-in info, click Change your security questions. Write down the answers.

  • If the Tech cannot help you, hang up and call back to get a different person.

You’ll need to work with the folks at AT&T/Bellsouth to get your resolved since it’s their servers that are causing the issue.

Important information about shared passwords for att.net and att.com

    • If you have an Access ID with an AT&T email address associated with the email, the password will be the same on att.com and att.net.

    • If you change your password, it changes for both your Access ID and your email address.

    • Always use your AT&T email address to complete these instructions, even if it's merged with a yahoo.com email address.

    • The following instructions are valid for both primary and secondary email addresses and for all AT&T email address domains ( bellsouth.net, flash.net, prodigy.net, s wans.net, nvbell.net, att.net, pacbell.net, swbell.net, snet.net ).

Reset your AT&T password with a temporary password

If you don’t know the answers to your security questions, follow these steps.

Note: This method is only available if you have saved to your account a email address that is different from the address for which you are attempting to reset the password.

    1. Visit the Forgot Password page.

    2. Select Password.

    3. Enter your AT&T email address and your last name.

    4. Select Continue.

    5. From the drop-down menu, select Send me a temporary password.

    6. Select how you’d like the temporary password sent to you.

    7. Select Continue. Check for the temporary password.

    8. Copy the temporary password and enter it in the provided field. Follow the instructions to create a new, permanent password. If you mistakenly close the window, you can use your temporary password one time by going to the myAT&T sign-in page. You will then be prompted to create your new password.

Update an email password using a smartphone, tablet, or computer.

For security reasons, it’s a great idea to change your password regularly. You can do this on myAT&T.

    1. Go to your Sign-in info.

    2. Select Change password.

    3. Enter and save your password info.

NOTE: Your new password may also apply to your AT&T User ID.

Forgot ATT Email Password

    1. Visit the Forgot Password page.

    2. Select Password.

    3. Enter your ATT email address and your last name.

    4. Select Continue.

    5. From the drop-down menu, select Send me a temporary password.

    6. Select how you’d like the temporary password sent to you.

    7. Select Continue. Check for the temporary password.

    8. Copy the temporary password and enter it in the provided field. Follow the instructions to create a new, permanent password. If you mistakenly close the window, you can use your temporary password one time by going to the myAT&T sign-in page. You will then be prompted to create your new password.

From a web program, go to the web address "att.net".

Tap on Sign in interface from the upper right hand side of the landing page. You will be re-coordinated to the Login page.

On the off chance that you have overlooked your Bellsouth email secret key, at that point the login blunder message will show up on your screen.

Tap on 'Forgot Bellsouth email Password?' interface underneath the Password field. It will take you to att.com Password Reset area.

Now check Password box. Please enter your User ID and your Last Name. Click on Continue button.

You can now choose to receive a temporary password or answer your security questions. Select ‘Send me a temporary password’ or ‘I’ll answer my security questions’.

If you select a temporary password, then AT&T will send you an email with a new temporary password in your recovery email address. Log in using that temporary password and now create a new password for bellsouth.net login.

If you remember your security questions and answers, simply answer your security questions 1 & 2 and click Continue. Now create a new password.

Reset your bellsouth email password with & without security questions

Follow these steps to reset your password by answering your security questions.

If you don’t remember them, you can update your security questions and answers. You can also follow the next set of instructions to reset with a temporary password.

    1. Visit the Forgot Password page.

    2. Select Password.

    3. Enter your full bellsouth email address and your last name.

    4. Select Continue.

    5. From the drop-down menu, select I’ll answer my security questions.

    6. Answer the security questions that you set for your account.

    7. Select Continue.

    8. Follow the prompts to create your new password.

Once successful, you’ll receive confirmation that your password has been reset. It may take up to five minutes for the new password to take effect.

Forgot Bellsouth Email Password

    1. Visit the bellsouth Forgot Password page.

    2. Select Password.

    3. Enter your full bellsouth email address and your last name.

    4. Select Continue.

    5. From the drop-down menu, select I’ll answer my security questions.

    6. Answer the security questions that you set for your account.

    7. Select Continue.

    8. Follow the prompts to create your new password.

To settle this issue, just change your password to a more secure .

If you forgot your email password for signing in

    1. Select Forgot password?

    2. Complete the Password section.

    3. Choose temporary password or security questions and follow the prompts.

    4. If you chose temporary password, enter the password you received. The temporary password page will tell you where the password was sent.

    5. Create your new password.

If you forgot your at&t ID and password

    1. Select Forgot ID? > User ID & Password.

    2. Enter your contact email address.

    3. If prompted, choose how you would like to receive your ID.

    4. Enter your user ID that was sent to you.

    5. Choose temporary password or security questions and follow the prompts.

    6. If you chose temporary password, enter the password you received. The temporary password page will tell you where the password was sent.

    7. Create your new password.

Get your email anywhere you have web access with att.net. Or, use an email app or program.

What do I do if I forgot my security questions for AT&T?

And if the security questions can't be answered for the last choice then there are no other choices from Forgot ID/Password. All suggest then is to call the Digital Assistance Center (877-273-2728) and see if they can help.

Can AT&T reset my email password?

I don't know my password Go to att.com/myatt. Select Forgot password? Fill out the password info. Choose security questions or temporary password and follow the prompts.

How do I recover my AT&T email account?

Go to att.com/myatt. Select Forgot Password? Complete the password info. Choose security questions or temporary password and follow the prompts.

Is Yahoo and AT&T email the same?

All att.net email is processed by Yahoo, who AT&T pays to provide that service.