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If you need a new plan, we have the options you're looking for. Contact us and find a plan that works for you.
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For questions about ID cards, benefits, claims or other issues: Call the number on the back of your member ID card or 313-225-9000.
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1-888-417-3479
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If you're a member, log in and try MIBlue, our virtual assistant,to quickly find the information you need.
For all members, the best way to reach us by phone is to call the Customer Service number on the back of your subscriber ID card, formerly known as the enrollee ID, or on your Explanation of Benefit statement. You'll find our mailing address there too. Not sure where to look?
If you don't have your ID card or EOB handy
We have phone numbers and an address for you below. Just select the link that applies to you.
Other helpful phone numbers
Medical records and appeals
1-866-346-7299
Precertification
Call us if you have questions about getting approval for treatment or a procedure.
1-800-572-3413
Access Your Benefits
You can use our interactive search to find your local Blue Cross Blue Shield Company's website. Your local company can help you to:
- Change your coverage
- Estimate the cost of a medical procedure
- File or check on claim
- Replace your member ID card
- Review your balance
- View your plan details
Looking for Insurance?
Learn about insurance options for Individuals & Families or Employers.
Save on products and services that enhance your health and wellness.
Changing Coverage?
If you are moving to a new state, changing jobs, out of work, getting ready to retire, or your employer has stopped offering insurance, Blue Cross Blue Shield can help.
Global Coverage
Blue Cross Blue Shield companies provide a best-in-class, comprehensive suite of international products and services for people who live, work and travel internationally, giving them confidence that quality care can be accessed wherever and whenever they need it.
Blue Cross Blue Shield Global™
Current Members
Blue Cross Blue Shield members have access to medical assistance services, doctors and hospitals in most countries around the world. To learn more about your international coverage visit BCBS Global® Core or contact your local BCBS company.
An Expanded Portfolio of International Solutions
Blue Cross Blue Shield offers enhanced coverage and service through its broader portfolio of international health insurance products to meet the unique needs of globally mobile individuals and businesses worldwide. International healthcare coverage is available for employers, individuals and students, providing peace of mind for everyone from short-term travelers to long-term expatriates, for destinations around the world.
Whether you or your business reside inside or outside the U.S., we offer international healthcare products that deliver the security and stability you have come to expect from Blue Cross Blue Shield.
Visit Blue Cross Blue Shield Global to learn more about our full range of international products and services.
The Blue Cross Blue Shield Association is an association of 35 independent, locally operated Blue Cross and/or Blue Shield companies.
Racial and Ethnic Disparities in Maternal Health
Pregnancy and childbirth complications in the United States have increased among all women by about 9% between 2018-2020. Black, Latina and Asian women all continue to fare worse than White women when it comes to the likelihood of complications.
Read More
COVID-19 Updates
We’re committed to supporting our members, communities and healthcare workers in the wake of the novel coronavirus outbreak
Learn More
BCBS Progress Health
The latest issue analysis, commentary and
authoritative insight on health care from the Blue Cross Blue Shield Association
Learn More
The Blue Cross Blue Shield Association is an association of 35 independent, locally operated Blue Cross and/or Blue Shield companies.