How long does it take for pharmacy to fill prescription

You're given a prescription from your doctor. You decide to take it to a pharmacy and wait for it in-store. You drive to a pharmacy, walk in, lurk around the counter until the person speaking with the pharmacy technician leaves, and you "place your order," announcing that you will wait for it.


You soon find yourself browsing the greeting card section while you hang onto an electronic device you hope will start buzzing any time now. While you're anxiously waiting to be summoned, your pharmacy team is just getting started. You see, while you're hanging around the store, they're trying to decipher your doctor's handwriting to figure out what exactly has been prescribed, the dosage, method of delivery (i.e. oral, injection, inhalation), and the instructions for taking it.

And if it's not clear, they'll need to call your physician's office (which as you know, never answers the phone).


After eventually figuring out what it is you've been prescribed, it needs to be entered into the computer system that tracks your medication history. The pharmacist will then review what you're currently taking and ensure what you've been prescribed is right for you.

They will also look for any potential hazards such as side effects or drug interactions with previously dispensed medications that could be of concern. If there's an issue, the pharmacist may recommend something else, and a call will have to be placed to your doctor's office.


Once the order has been confirmed, a pharmacy technician will select the appropriate drug, brand, strength, form and quantity, and then package it up, review the instructions, gather informational pamphlets, apply cautionary labels and document everything in the system.

Think this is where you get paged? Not so fast!

How long does it take for pharmacy to fill prescription

When everything has been prepped and deemed "ready," the overseeing pharmacist is required to do a final check to ensure your safety and well-being.

But unfortunately, you're not the only person waiting to pick up a prescription, and before you can be called, the sole pharmacist must meet with another patient to discuss the changes in their medical condition and the side effects their new meds might cause. So, you'll have to wait a bit longer.


Buzz, buzz, buzz! You're being paged! You race over to the counter only to find there's a lineup. You stand patiently waiting while your pager goes nuts, buzzing and beeping, until you finally reach the pharmacist. They tell you about the new drug you're being given, what you can expect, the best time of day to take it, and then asks if you have any questions. You say no, and you're on your way.


Pharmacies are extremely busy places. There are always delays, unreturned calls to doctor offices, insurance issues, and then having to explain what's going on to patients who just don't understand why it takes so long.

On top of that, retail pharmacies offer more than just pharmaceutical services, and these also take up time that would otherwise be used to prepare your order (like giving flu shots, helping customers pick out a cough syrup and ringing up groceries or cosmetics).

Excuse me, your life is waiting for you.

How long does it take for pharmacy to fill prescription

So, you see, the next time you need to get a prescription filled, be sure to order online with Pillway and we’ll make sure you get it directly to your door and that you have what you need, when you need it.

How long does it take for pharmacy to fill prescription

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How long does it take for pharmacy to fill prescription

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How long does it take for pharmacy to fill prescription

Learning how to refill a prescription and take the medication as prescribed (medication adherence) is critical to your health. In fact, missing multiple doses because you can’t make it to the pharmacy to pick up your prescription or because you don’t know how to refill a prescription can set back your treatment plan dramatically. 

Although there are some prescription refill rules to be aware of, it is more straightforward than it seems. Let’s take a look at the steps to refill a prescription as well as some common questions you might have along the way!

How To Refill A Prescription

Learning how to refill a prescription is a relatively straightforward process no matter what pharmacy you use. Let’s take a look at the basic steps you will need to take to refill a prescription at any pharmacy.

Check Your Prescription Label 

The first step to refilling a prescription is to make sure you have refills available. You can determine this by looking at the label on your prescription bottle or box. It should say “refills” with a number next to it and a date by which you need to refill it. To refill your prescription without seeing your doctor, this number should be greater than 0.

If it says 0 or the date has passed then you are not eligible for a refill just yet. In other words, you will need to set up an appointment with your doctor or ask your pharmacist to request a new prescription on your behalf. If you are eligible for a refill, hang onto your prescription bottle because it will help your pharmacy identify the prescription and approve a refill.

Contact Your Doctor (if necessary)

If you don’t have any refills remaining, you will need to contact your doctor. Depending on your doctor and the medication, they may be able to approve a prescription refill over the phone. However, for controlled substances and some other health conditions, your doctor may need you to make an appointment first. Set up an appointment as soon as possible in order to avoid any delays in your treatment.

Coordinate With The Pharmacy

Once you are approved for a prescription refill, all you need to do is coordinate with the pharmacy. You’ll likely need to reference the Rx number on your prescription label and verify your identity. If for some reason you have misplaced the prescription label or thrown away the box, you can ask your pharmacist to look up the prescription you’re requesting.

Different pharmacies will have slightly different options for requesting a prescription refill. For example, at NowRx Pharmacy we have 3 easy ways to request a refill:

  • Use our online refill and transfer prescriptions form
  • Call or text your local NowRx
  • Download the NowRx app and send us a refill

When you contact your pharmacist for a refill prescription, don’t hesitate to ask questions. Are you experiencing any side effects from the medication? Are you having trouble swallowing the pills or wondering if you can take an over-the-counter medicine at the same time?

Your pharmacist is an incredible resource to talk to about any questions or concerns you have so be sure to use them!

How to get a prescription refill without a doctor

To get a prescription refill without a doctor you must have refills remaining on your prescription. An easy way to check this is by checking your prescription bottle or box. There should be a portion that says refills with a number next to it and a date. This is the number of refills remaining and the date by which they need to be filled.

If you do not have any refills remaining or the date has passed, you will need to contact your doctor to get a prescription refill approved. However, some pharmacies like here at NowRx Pharmacy may be able to contact the doctor to request a refill on your behalf. Ultimately, talk with your pharmacist and they will be able to help you understand which options are available for you to refill your prescription.

When to Refill a Prescription

While requesting a refill is generally pretty simple, it is important to know when to refill a prescription. You should begin the process of requesting a refill when you have about 7 days worth of medication left. This is especially important if you have a health condition that requires medication daily.

Additionally, it is important to refill your medication by the refill date listed on the prescription label. This is because refills can expire and once they do you’ll need to contact your doctor for a new prescription. 

We have all gone to take our medication only to realize we’re staring down an empty orange bottle – don’t let that be you. Give yourself plenty of time to request a refill and talk with your pharmacist about options if you run into any trouble.

How early can you refill a prescription?

Generally, 7 days is the earliest you will be able to request a refill if your prescription is covered by insurance since your drug plan will only cover an allowed amount within a certain period of time. For instance, your plan may only cover 30 pills for 30 days. However, there are a few exceptions to this.

For example, if you need a refill early because you are traveling or lost your medication then many insurance plans will allow an exception. The only catch is your pharmacist may require some sort of explanation in order to allow an early fill for these one-off cases.

How many days early can I refill a narcotic prescription?

The DEA prohibits a narcotic prescription to be refilled. In other words, Schedule 2 controlled substances like Oxycontin and Adderall will require a prescriber to write a new prescription every time.

In special cases, an individual practitioner may issue multiple prescriptions for up to a total of a 90-day supply of a Schedule 2 controlled substance provided that specific conditions are met. However, a pharmacist may still refuse to fill a prescription that they deem inappropriate. Individual practitioners must decide on their own along with established medical standards whether it is appropriate to issue multiple prescriptions.

What If You Run Out of Refills

If you have met the number of refills listed on your prescription label or you don’t have any refills, you will need to contact your doctor. In some cases, they may be able to approve a refill over the phone. However, if you have already had multiple refills and it’s been some time since your last check-up, you’ll likely need to schedule an appointment. Some pharmacies, such as here at NowRx Pharmacy, will even contact the doctor’s office on your behalf to request a refill.

Keep this in mind if you are nearing the bottom of your bottle and out of refills. Try to be proactive and make sure you talk with your doctor ahead of time so you don’t miss a dose.

How to get an emergency prescription refill

If you do find yourself out of medication and unable to reach your doctor, you may be able to get an emergency prescription refill.

Many states have laws that allow emergency refills in this case or in the case of loss or damage. These laws, inspired by Kevin’s Law, are meant to provide an emergency supply of life-saving medications such as insulin when a prescriber can’t be reached. Depending on the state, pharmacists can dispense an emergency 72-hour or 30-day supply. 

Keep in mind that these laws don’t apply to all medications and exclude controlled substances such as painkillers. If you’re in need of an emergency prescription, contact your healthcare provider and your pharmacist to get the medication you need as soon as possible. 

Can I refill my prescription without insurance?

Yes, you can refill your prescription without insurance. If you want to refill your prescription before your insurance will allow it, you can simply pay for it out-of-pocket. This is the case only if you have refills available.

You can also reach out to your doctor and submit a quantity limit exception request. If your insurance grants your request, you will be able to refill your prescription without needing to pay for it out-of-pocket. 

Can I call my doctor to get a prescription refill?

Yes, you can call your doctor to get a prescription refill. However, depending on the health condition and medication, they may require you to make an appointment. In addition, some states may require an appointment and physical examination to write a prescription. Be proactive and talk with your doctor ahead of time to figure out what you will need to do for them to approve a prescription refill.

Can A Pharmacist Refuse To Fill A Prescription?

Yes, a pharmacist can refuse to fill a prescription or refill a prescription based on their professional judgment. Pharmacists are medication experts and their judgment is paramount to ensuring patient safety. As a result, they are entrusted to make appropriate decisions regarding when a prescription should be filled and when it should be denied.

In addition, several states have laws in place called conscience clauses that give pharmacists the right to refuse to fill a prescription based on personal morals and beliefs. 

Can you transfer prescription refills to another pharmacy?

Yes, you can transfer prescription refills to another pharmacy. Assuming your prescription has refills available, the process to switch pharmacies should be relatively quick and easy. Most prescription transfers should take less than 24 hours and will only require some basic information about the patient and prescription. To expedite the process, talk with your new pharmacy to figure out what they will need to get your prescription transferred.

For more free health tips, resources, and news, subscribe to our weekly newsletter or if you have questions about pharmacy delivery visit nowrx.com.

How long does it take for a prescription to get to the pharmacy?

It may take 1-2 days to reach a certain suggested or preferred pharmacy by the patient itself or a patient's relative.

Why do pharmacists take so long to fill prescriptions?

There is a lot more to preparing your prescription than counting pills, typing a label and sticking it on a container. Your pharmacist checks the medication, dose and instructions to make sure they are right for you. S/he reviews your confidential local and PharmaNet profile to check for possible problems.

Why does it take so long for prescriptions to be filled?

Sometimes this missing information can be obtained from you, the patient, but sometimes the pharmacy staff must track down the missing information from the doctor's office you obtained the prescription from. It takes time to contact your physician's office and get the needed information.

How long does it take for prescription to kick in?

In general, it typically takes approximately 30 minutes for most medications to dissolve. When a medication is coated in a special coating – which may help protect the drug from stomach acids – often times it may take longer for the therapeutic to reach the bloodstream.