How to change your mailing address with social security

If you receive Social Security benefits, the easiest way to change your address and phone number is by creating a personal my Social Security account at www.ssa.gov/myaccount.  Once you create your account, you can update your contact information from your preferred location.  This feature is available for people who receive retirement, survivors, or disability benefits, along with Medicare enrollees.  If you receive Supplemental Security Income, you can check the address that we have on record with your account. 

Visit our my Social Security webpage to get started.  To create an account, you must:

• be at least 18 years old.
• Provide a valid email address. 
• Have a Social Security number (SSN).
• Provide a U.S. mailing address (includes military addresses, APO/FPO/DPO, AE, AP, or AA). 

Once you have a valid email address, you are ready to create your personal my Social Security account.  When you visit my Social Security, select the “Create an Account” button.  You will have the option to create your new my Social Security account with one of our two credential partners: Login.gov or ID.me.

Login.gov is the public’s one account for simple, secure, and private access to participating U.S. government agencies.

ID.me is a single sign-on provider that meets the U.S. government’s online identity proofing and authentication requirements.

Please note, if you already have a Login.gov or ID.me account, you can select the appropriate button to sign in with either one and access your personal my Social Security account.  If you previously verified your identity with Login.gov or ID.me, you don’t need to do so again.  If you don’t have a Login.gov or ID.me account, please select the “Create an Account” link to start the one-time registration process. 

If you create a new Login.gov credential, we will still complete the identity verification part, so you will need to provide some personal information to us.  You will also receive an activation code from us to complete the process.

Remember, you can do much of your business with us online at www.ssa.gov/onlineservices. 

Kylle’ D. McKinney is an Alabama Social Security Public Affairs Specialist

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Here's a solid guide of how to change your address if you are living in the U.S.

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For those who are either getting Social Security benefits or are enrolled in Medicare, you can register a chenge of address through an online My Social Security account. You need to click on a link that appears as 'My Profile' that will be on the right side of your screen.

Click on 'Update Contact Information' and please register your new address. Amongst the options, you will have the chance to pick between making the change immediately or in the future at a date of your choosing. After you have reviewed your new information, click on 'Submit'. You will be good to go after that.

What happens if I don't have an online account?

In case you need it, you can also use the 'My Social Security' account to modify your phone number that you gave to the Social Security Administration (SSA). If you still haven't issued an online account, please call the SSA in order to report your new address or contact information to the customer service line. The number is 800-772-1213 or you can also visit your closest SSA national customer service office.

Google will have the address of the nearest one you can visit. All local offices were closed during the peak of the pamdemic but most of them have been opened since April 7. However, the SSA recommends you call them in order to make an appointment instead of trying to just walk-in and wait for a long time to speak to one of their staff members.

Always keep in mind that you need to have a U.S. mailing address in order to use My Social Securitybenefits. If you are getting the Supplemental Security Income (SSI), you can utilize the online service in order to check your address but you can't modify it. In order to make any modifications, please contact the SSA directly.