In this guide, we show you how to add your email account with IMAP to the Mail app on your iPhone with iOS 11.
You can also choose to set up your account with Mobile Sync (Exchange ActiveSync). Check out the guide below.
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Step 1 - Go to Settings > Accounts & Passwords
Open Settings on your iPhone and tap Accounts & Passwords.
Step 2 - Tap Add Account
Tap Add Account.
Step 3 - Tap Other
Select Other as the account type.
Step 4 - Tap Add Mail Account
Tap Add Mail Account.
Step 5 - Enter your account details
Enter the account details for the email you want to add:
- Name: this will be visible as the sender.
- Email: the address you want to add.
- Password: the password you use to log in to Webmail.
- Description: a name for the account on your device.
Tap Next to continue.
Step 6 - Select IMAP
Tap IMAP as the account type.
Step 7 - Enter your server settings
Enter the following settings:
Incoming server:
- Host Name: imap.one.com
- Username: your email account
- Password: the one you use for Webmail
Outgoing server:
- Host Name: send.one.com
- Username: your email account
- Password: the one you use for Webmail
Tap Next to continue.
Step 8 - Save the account
Tap Save to create the account. Note that syncing of notes is not supported via IMAP, so we recommend disabling the option.
Step 9 - Tap the account you added
Tap the account you just added. You'll recognise it by the description.
Step 10 - Tap your account again
Tap your account again to open your settings.
Step 11 - Tap Advanced
Tap Advanced at the bottom of your screen.
Step 12 - Check Mailbox behaviours
Check if the Mailbox behaviours are set correctly to make sure that your emails are saved in the right place.
You need to select the following folders on the server:
- Drafts mailbox: Drafts
- Sent mailbox: Sent
- Deleted mailbox: Trash
- Archive mailbox: Archive
If no folder, or a different folder, is selected, tap the mailbox and select the correct folder on the server. (The name of the folder is in English.)
Apple iPhone X
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Got itLong gone are the days when you needed your Mac to customize your email the way you liked it. Now you can set up Mail on your iPhone or iPad, with a couple of taps. The best part is, there are all sorts of ways to customize your accounts and make them your own. There are a lot of useful features that you can find if you manage Mail settings for iPhone and iPad.
That includes how they're previewed, what swipe actions do, the style of flags displayed, how threading works, your email signature, and more!
How to get a notification when someone replies to your email
- Launch the Settings app from your Home screen.
- Tap on Notifications. Scroll up until you find Mail.
- Tap on Mail.
- Select on the switch beside Allow Notifications. This will turn it from gray to green.
- Tap the on the **email address* you wish to adjust.
- Tap on Sounds.
- Select the sound you'd like to have.
You can choose to adjust and customize your notifications to add sounds, notifications in the notification center, badge app icons, or to have notifications appear on your lock screen.
How to manage email accounts
Before you can manage Mail settings for iPhone and make changes to any of your email accounts, you need to know where to look.
- Launch the Settings app from your Home screen
- Scroll down in the Settings menu until you see Mail.
- Tap on Accounts
- Tap on the email account you want to manage.
How to change preview lines
The number of preview lines lets you choose between more text per message, or squeezing in more messages. Choose the amount that's right for you.
- Launch the Settings app from your Home screen
- Tap Mail. You may have to scroll a little to find it.
- Choose Preview and select the number of lines to change the Mail preview display.
How to Show To/Cc labels
If who sent or who was copied on an email isn't vital first-glance information for you, you can hide it and then expand it only when/if you really want to see it. Otherwise, you can make sure it's always visible immediately.
- Launch the Settings app from your Home screen
- Tap Mail. You may have to scroll a little to find it.
- Tap the switch next to Show To/Cc Labels so that it turns green.
How to change swipe options
Swipe gestures make it super fast to triage your email, especially on the go. Pick the options that best match how you use email.
- Launch the Settings app from your Home screen
- Tap Mail. You may have to scroll a little to find it.
- Tap Swipe Options.
- Tap Swipe Left or Swipe Right to adjust the slide options.
- Tap Flag or Move Message to set the slide direction.
How to toggle Ask Before Deleting
Ever delete an email by accidentally tapping in the wrong place? You can force iOS to ask before deleting a message or, if that's too slow, make sure it deletes immediately.
- Launch the Settings app from your Home screen
- Tap Mail. You may have to scroll a little to find it.
- Tap the switch next to Ask Before Deleting so that it turns green.
How to Load Remote Images
Remote images are pictures store on the server that make email better looking or more informative, but also take time and bandwidth to download. They can also sometimes contain tracking pixels, so newsletters or deal mails know, for example, that you've opened the email.
- Launch the Settings app from your Home screen
- Tap Mail. You may have to scroll a little to find it.
- Tap the switch next to Load Remote Images so that it turns green.
How to organize emails by thread
Some people want all their individual emails shown in chronological order. Others want all emails from the same conversation grouped together. Pick the option that works best for you.
- Launch the Settings app from your Home screen
- Tap Mail. You may have to scroll a little to find it.
- Tap the switch next to Organize by Thread so that it turns green.
How to Collapse Read Messages
- Launch the Settings app from your Home screen
- Tap Mail. You may have to scroll a little to find it.
- Tap the switch next to Collapse Read Messages so that it turns green.
How to move a thread's most recent message to the top
Threads can be convenient but also confusing. Sometimes, in a conversation, you lose track of which message was the most recent. If you want to, though, you can make sure the latest message is always on top.
- Launch the Settings app from your Home screen
- Tap Mail. You may have to scroll a little to find it.
- Tap the switch next to Most Recent Message on Top so that it turns green.
How to turn complete threads on and off
To save space, you can choose only to see the latest messages in a thread. If you want to see all of them, all the time, there's an option for that.
- Launch the Settings app from your Home screen
- Tap Mail. You may have to scroll a little to find it.
- Tap the switch next to Complete Threads so that it turns green.
How to turn Always Bcc Myself on and off
Want to makes sure you always get sent a copy of your own email? It's not just for POP email anymore; you can get a blind copy every time.
- Launch the Settings app from your Home screen
- Tap Mail. You may have to scroll a little to find it.
- Tap the switch next to Always Bcc Myself so that it turns green.
How to mark addresses
If you want to make sure you're sending an email from or to people at a specific domain — for example, if I want to make sure I'm sending from my futurenet.com address to my colleagues at futurenet.com, I can have iOS mark (i.e., highlight) those addresses. It's a way to avoid mistakingly sending from or to the wrong address or people.
- Launch the Settings app from your Home screen
- Tap Mail. You may have to scroll a little to find it.
- Tap Mark Addresses.
- Type the type of address you would like to mark.
How to turn Increase Quote Level on and off
Email has evolved to include a quote system that tries to distinguish your reply from their reply from the previous reply... and so on. One quote level is the previous message, two the message before that, three — you get the idea. If you need to make it clear who said what, you can adjust the quote level to make it super obvious.
- Launch the Settings app from your Home screen
- Tap Mail. You may have to scroll a little to find it.
- Tap Increase Quote Level
- Tap the switch next to Increase Quote Level so that it turns green.
How to set your signature
Want to make sure all your emails finish with your preferred flourish? Add a signature!
- Launch the Settings app from your Home screen
- Tap Mail. You may have to scroll a little to find it.
- Tap Signature.
- Add your new signature.
Any Questions?
Is there anything you would like to learn about how to manage Mail settings for iPhone or iPad? Let us know in the comments below!