How to switch my phone number to a new phone

If you're switching service providers and remaining in the same geographic area, you can keep your existing phone number. This process – often referred to as phone number porting – can be done between wireline, IP and wireless providers.

Getting the porting process started

You may request service from a different company at any time. When changing companies:

  • Review your current contract. Your contract may contain early termination fees and/or outstanding balances that you are obligated to pay.
  • Do not terminate your service with your existing company before initiating new service with another company.
  • Contact the new company to start the process of porting your number.
  • Provide the new company with your 10-digit phone number and any additional information required.

Are there fees for porting?

  • Companies may charge you to port your number, but you can ask whether any fees can be waived or negotiated.
  • Once you request service from a new company, your old company cannot refuse to port your number, even if you owe money for an outstanding balance or termination fee.

How long does the porting process last?

FCC rules require simple ports, which generally do not involve more than one line or more complex adjustments to telephone switching equipment, to be processed in one business day. You may be able to use your phone within a few hours for changes among wireless service providers. However, porting from wireline to wireless service may still take a few days.

Service issues for wireline to wireless transition

If you port from a wireline phone to a wireless phone, there may be a period when you have two telephones with the same number.  Ask your new wireless company whether you will be able to continue using your current wireline number during the one-day transfer process.  

Wireless 911 location and callback services (where available) may be affected during the transition.  Calls should go through, but 911 operators may not be able to call you back if disconnected.  Before porting, ask your new company if your 911 service will be affected during the process.

Also, your wireline long distance company will not move with you.  Your long distance service will likely be provided by your new wireless company, which you should verify.

Porting is not always possible

If you are moving to a new geographic area, you may not be able to keep your current phone number when changing providers.

Also, some rural wireline service providers may obtain waivers for the porting requirement from state authorities. Their customers may be unable to port their number to a new provider. If you are unable to port your number for that reason, contact your state public utilities commission for further information.

Printable Version

Portability: Keeping Your Phone Number When Changing Service Providers (pdf)

When switch to a new phone, you might need to transfer the phone number from your old phone to your new phone. You can apply a transfer tool or application to do so instead of retyping it to your phone or avoiding any losing. Luckily, here you will get 3 safe and easy ways on how to transfer phone number to new phone.

  • Part 1: How to Transfer Phone Number to New Phone
  • Part 2: Tips about Straight Talk Phone Number Transfer
  • Part 3: How to Transfer Phone Number to Google Voice

Part 1: How to Transfer Phone Number to New Phone

Using MobileTrans for Mac ( or MobileTrans for Windows) to transfer phone number from one phone to another is highly recommended because it is quite easy and fast. This program was designed with the most updated codes that simplify transfer and sharing of data, music, video, apps, and other contents between the phone or computer. It comes with the following features:

How to switch my phone number to a new phone

  • Transfer any data between phones with one click.
  • Back up data from phone to computer.
  • Restore data from phone transfer backup.
  • Transfer data from iTunes backup or iCloud backup to any phone.
  • Protect data or scan and delete data from a device.


Steps to transfer phone number to a new phone

Step 1: Download and install phone transfer

After downloading the program, install it with the help of built-in installation wizard. And then launch the program. You will be directed to the main interface.

How to switch my phone number to a new phone

Step 2: Connect phones to computer

Simply choose “Phone to Phone Transfer” mode. With the aid of USB cables, simply connect the two phones to your Mac or Windows OS computer. Make sure all devices connected are detected by the computer.

How to switch my phone number to a new phone

Step 3: Start transferring phone number to new phone

Now check the Contacts option with phone number, and then click “Start Copy”. And all your contacts will be automatically transferred to the new phone.

How to switch my phone number to a new phone


Part 2: Tips about Straight Talk Phone Number Transfer

Straight talk phone number transfer is an app that allows you manage your phone call account anywhere you go. The app can perform a wide range of functions through its numerous features and one of such is the transfer of phone numbers from one phone to another. Some of the functions and features of Straight talk transfer are:

● Helps you monitor and manage your phone’s data usage always.

● Enroll your calls in “auto-refill” option with a single click.

● Get support immediately for technical issues.

● Refill your credit at anytime and anywhere.

● Refill data or credit with a simple pin

● Pick the most suitable data usage plan (monthly, extended or international long distance options).

Steps for Straight Talk Phone Number Transfer

How to switch my phone number to a new phone

Step 1: Simply download the Straight talk app and activate the straight talk service on your phone

Step 2: If you have an existing straight talk service, you can simply transfer it to another straight talk enabled phone. You need to take note that the coverage you get may depend on the brand of your phone, you can click on the support tab from the straight talk app and choose the service area and your phone brand to get more information.

Step 3: In order to complete the transfer of one phone number to another, you need to log into the straight talk transfer window, with your PIN or password and your account number. Make sure you activate the straight talk app on your phone.

Step 4: Connect your phones to a PC and open the straight talk menu and you will see a “backup” option where you can transfer your phone numbers or any other data.

Step 5: Disconnect the old phone after backup, and then connect the new phone (this phone must have an activated straight talk app). Click on “restore backup” and you can choose your phone numbers. The app automatically restore all phone numbers to the new phone.


Part 3: How to Transfer Phone Number to Google Voice

You need to keep in mind that corporate phone numbers as well as VoIP and landline numbers cannot be transferred into Google voice and numbers to be transferred may take few days to depending on the service provider carrier you are transferring from.

How to switch my phone number to a new phone

Step 1:
Go to Google Voice and follow the instructions.

How to switch my phone number to a new phone

Step 2:
Transfer the number into your Gmail, once the transfer has been completed; you will see the transferred number identified with a blue-colour symbol.

How to switch my phone number to a new phone

Step 3:
Open your email and you will see the phone number in the text of the email, simply click on the phone number in the email.

Test the transferred number by using your mouse or keyboard pad on the computer to dial the number.

Google voice calls are very clear – much clearer than the regular GSM calls from service providers and you can transfer as many numbers as possible. Making calls from Google voice are free for certain numbers and the call rates can very cheap.

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How do I switch my cell phone number to a new phone?

If you upgrade your phone and need a new SIM card, your mobile phone company should transfer your number over on request when you activate your new SIM. This is sometimes referred to as a SIM swap. Take a look on your phone company's website to see its process for doing this or give it a call.

How long does it take to transfer a number to a new phone?

There are a few things that have to happen to move your number from one carrier to another (this is called a port), and the elapsed time may vary depending on how quickly your current provider processes the port. On average, ports take 7-10 days to complete; however, they can take up to 4 weeks in rare cases.

How do I transfer my phone number to a new iPhone?

On your new iPhone, go to Settings > Cellular > Add Cellular Plan. Choose a cellular plan to transfer from another device. If you don't see a list of numbers, tap Transfer From Another Device. This requires both devices to have iOS 16 or later.