Your Internet access might be failing in any of these devices or in any of the connections between them. To help you find the source of the problem and correct it, the instructions in this section will guide you through three major troubleshooting steps: Show
Check the LEDs
Check the Router and Its ConnectionsThis section will guide you through the steps of determining whether your problem resides in one of the following segments of the connection between your computer and the Internet:
Computer to RouterPing the router as follows:
Did you receive a reply to the ping?
To determine whether your router is responding,
Did the Web User Interface appear?
Release and renew your computer's network connection: Windows XP, 2000, or NT: Windows Me, 98, or 95: Reboot your router: Reset your router: Note:This procedure resets your router's configuration settings to their factory default settings. After performing this procedure, you must either enter your configuration settings manually or, if you have backed up your settings, restore your backup. Router to ModemEnsure that both ends of the cable connecting your router to your modem are connected securely. Ensure that the modem has power and is turned on. If you still do not have access to the Internet, the problem probably is in the modem or its connection to your Internet Service Provider. Check the Modem and its Internet connection. Why does my router say no internet after resetting?Update your Router Firmware
If you still have no internet connection after the modem reset, one possible reason is that your router firmware may be outdated already. What is this? This can cause several bugs and problems, one of which is not being able to establish an internet connection.
Why is my Huawei router not connected to the internet?For the wireless device that won't connect: Make sure Wi-Fi is turned on and your password is correct. Power off and restart the device. Forget the Wi-Fi network and reconnect to it.
How do I connect to WiAll you have to do is unplug the cable that connects the router to the modem and then, reconnect it after a couple of seconds. It's that quick and easy!
How do I reset my HUAWEI EG8245H5 router?You can attempt to reset the EG8245H5 by pressing and holding the power button for 10 seconds.
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