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At Kaiser Permanente, everything we do centers around you. As a member, you can work with your primary care physician to develop a personalized plan focusing on wellness and prevention to help you achieve your health goals. You'll also have access to member programs designed to help you be healthy, stay fit, and feel your best.
Kaiser Permanente offers individual and family coverage for individuals who may be: self-employed, working for a company that does not offer a group plan, students or recent graduates who are over age or not covered on a parent's plan, between jobs, waiting for an employer's group coverage to begin, a part-time employee who isn't eligible for group coverage, or an early retiree.
Here are just a few of the advantages we offer our members:
Our integrated health care system means that our doctors, nurses, pharmacists, and other health care professionals are all focused on one goal-our patients' well-being. Since the Health Plan is integrated into health care delivery through our hospitals and medical offices, our doctors are empowered to work with you to help you achieve good health.
Overview
Kaiser Permanente, the largest nonprofit health plan in the United States, serves 8.7 million members in nine states and the District of Columbia. Kaiser Permanente is composed of Kaiser Foundation Health Plans (nonprofit, public-benefit corporations), the Permanente Medical Groups (for-profit professional organizations), and Kaiser Foundation Hospitals (a nonprofit, public-benefit corporation). Please note: Kaiser Foundation Hospitals do not operate in every region.
What makes us unique is our integrated model of health care delivery.
We are an integrated health delivery system, which means that we provide and coordinate the entire scope of care for our members, including:
As a nonprofit health plan, we are driven by the needs of our members rather than the needs of shareholders. We also believe that we have a responsibility to serve the communities in which we operate. Some of our community activities include:
Facts at a Glance
Founded in 1945, Kaiser Permanente is a nonprofit, group-practice health plan with headquarters in Oakland, California. Kaiser Permanente aspires to be the world leader in improving health through high-quality, affordable, integrated health care. We are best known for our strong social purpose, our physicians' responsibility for clinical care, and an enduring cooperation between the Health Plan and our medical groups.
Our membership
We have 8.7 million voluntarily enrolled members, most of whom joined either through their employers or through one of our plans for individuals and families.
States
California, Colorado, Georgia, Hawaii, Maryland, Ohio, Oregon, Virginia, Washington, and the District of Columbia
Local markets
California: Capital,
Central, East Bay, Golden Gate, North Bay, South Bay, the Coachella Valley, Inland Empire, metropolitan Los Angeles/West Los Angeles, Orange County, San Diego County, The Valleys, Tri-Central, Western Ventura County
Colorado: Denver, Boulder, (group coverage in Colorado Springs)
Georgia: metropolitan Atlanta
Hawaii: Hawaii, Oahu, Kauai, Maui
Mid-Atlantic States: Baltimore, northern Virginia, Washington, D.C.
Ohio: Akron, Cleveland
Oregon and southern Washington: Portland, Longview-Vancouver, Salem
Medical centers: more than 35
Medical offices: more than 430
Physicians: more than 13,500
Multilingual capabilities
Customer service representatives who speak Spanish are available for members, as are licensed sales representatives for prospective members. Other language capabilities may be available upon request. Multilingual capabilities are also frequently
available at our medical offices.
Awards and Recognitions
>2011- Kaiser Permanente leads Colorado health plans in member satisfaction. Kaiser Permanente receives top regional ranking in J.D. Power and Associates Study for fourth straight year. J.D Power and Associates 2011 U.S. Member Health Insurance Plan Study measures member satisfaction among 137 health plans in 17 regions throughout the U.S. The ranking considers seven factors: coverage and benefits; provider choice; information and communication; claims processing; statements; customer services; and approval process.
>2011- Kaiser Permanente Colorado is one of America's top private health plans. "NCQA's Health Insurance Plan Rankings 2010-2011" lists Kaiser Permanente as highest-rated plan in Colorado and No. 9 in the nation. The rankings are based on data collected, analyzed and converted to scores by the NCQA. The three reporting categories include consumer satisfaction, prevention and treatment. Kaiser Permanente achieved a score of 703 on a 1,000-point scale, 21 points higher than the average health plan score in Colorado. The organization received the highest marks in four key areas; coverage and benefits, information and communications, claims processing and customer service.
>October 2010- Sixteen Kaiser Permanente Colorado physicians honored as 5280 Magazine Top Docs. The survey pulls all registered physicians in the metro area and asks them to select fellow doctors they believe are "top" in their specialty.
>September 2010- Kaiser Permanente Colorado wins two top 'Champions in Health Care' Awards From the Denver Business Journal. The awards, which recognize outstanding health care professionals in the community, were given to Kaiser Permanente endocrinologist and lipidologist John Merenich, MD and the Community Benefit team. Doctor Merenich received the award in the Innovation category for his work developing Kaiser Permanente's Health Tracking Registry and Alert Companion, which allows physicians to identify and proactively track patients who have been diagnosed with specific conditions.
The Community Benefit team won the award in the Large Facility category. This team of experts works to improve the health of all Coloradoans by creating environments where people can easily make healthy choices.