See our branch phone numbers to contact a specific branch directly.Mailing Address & Phone
Members Heritage Credit Union
440 Park Place
Lexington, KY 40511
Main phone: 859.259.3466
Send an Email
Please remember that email is not a secure method of communication. Please do not include any non-public information, such as your social security number, member number, etc.
A Members Heritage Credit Union representative will respond to your email within 24 hours.
Branch Phone Numbers
If you need to connect with someone at your local branch, you’ll find contact information below. See our Branch / ATM Locator page for branch addresses and ATM locations near you.
Park Place
Tel: 859.259.3466 or 800.359.3466
Fax: 859.252.4377
Pimlico
Tel: 859.259.3466 or
800.359.3466
Fax: 859.455.7255
Members Way
Tel: 859.259.3466 or 800.359.3466
Fax: 859.455.7302
Nicholasville
Tel: 859.259.3466 or 800.359.3466
Fax: 859.887.3819
Winchester
Tel: 859.259.3466 or 800.359.3466
Fax: 859.737.3675
Federal Medical Center
Tel: 859.259.3466 or 800.359.3466
Other Important Telephone Numbers
Use Telephone Teller (BUTTON) to Access Your Accounts
Telephone Teller (BUTTON) is a 24-hour service that allows you to access your primary accounts using your phone. All MHCU members can use this service to get account balances, transfer money, make loan payments and more.
24 hours a day / 7
days a week
859.259.3460 or 855.662.2985
Telephone Teller (BUTTON) is Simple and Easy
- Call our toll free number at 855-662-2985.
- Enter your Member Number, followed by the “#” sign.
- Enter your Personal Identification Number (PIN).
- Make selections from the menu to complete the desired transactions.
For First-Time Telephone Teller (BUTTON) Users
If you have never used Telephone Teller (BUTTON), please call us at 855-662-2985 and press the * key. You will be prompted for a user id. Please use your member number and press #. Then it will ask for your PIN. Please use the last 4 digits of your SSN and press #. On your first Telephone Teller (BUTTON) call, you will be prompted to change your PIN. (You will receive a message that your PIN has expired. Hold the line during a short pause and you will be prompted to change your PIN.) Make selections from the menus to set up Telephone Teller (BUTTON) access.
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Something for Everyone
Come grow with us and reap the benefits.
Join Now
Something for Everyone
Come grow with us and reap the benefits.
Join Now
Something for Everyone
Come grow with us and reap the benefits.
Join Now
VISA Rates
APR* as low as
9.75%
Set Rate
APR* as low as
8.50%
Variable Rate
Share Certificates
*APR=Annual Percentage Rate. This credit union and its policies comply with the Equal Opportunity Act. Rate may be higher based on creditworthiness. **APY=Annual Percentage Yield. Limited Time Offer. Rates subject to change. Minimum balance = $500. Dividends calculated daily and paid monthly. Fixed interest rate and maturity date. Early withdrawal will result in penalty.
What Our Members Are Saying
Fastest turn around time, most helpful employees. You guys have my business for life!
— Alicia T., Knoxville, TN
Having been a member of MHCU for many many years they have always been courteous and straightforward with me. Whenever I have business transactions to do I always think of MHCU first.
— William E., Cynthiana, KY
Members Heritage has always been a great place for me and my family to do our banking. I consider Members Heritage to be a first class institution that looks out for the needs of its customers. With any type of monetary needs that I have had in the past I always made the CU my first stop in getting assistance.
— Leslie B., Lexington, KY
Fees saved by our Members* First Qtr 2022
Loan interest saved by our Members* First Qtr 2022
Additional Amount of Dividends Paid to Members vs Peer Group* First Qtr 2022
*Source: March 31, 2022 NCUA Financial Performance Report
Peer: Federally Insured Credit Unions with Assets >$500,000,000