summarize steps cetr plan quizlet

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What's the difference between personal traits and interpersonal skills?

Although both sets of qualities are necessary to succeed in the workplace, a personal trait is a part of your character, analogous to your attitude and how you see and interact with the world at large. Interpersonal skills are the behaviors and tools that you actually use to deal with other people.

Which of the various interpersonal skills is the most important?

1. Communication. Perhaps the most important interpersonal skill in any job is the ability to communicate well. Whether you are hiring for IT, Customer service, Real Estate, or any other industry, your workers must be able to express clearly and effectively with others both verbally and in writing.

What is the best way to combat stereotypes in the workplace Quizlet?

What is the best way to combat stereotypes in the workplace? The best way to combat stereotypes is to expose those who hold the stereotypes to positive experiences with the group which they are prejudiced against.

How to describe interpersonal skills?

Interpersonal skills are often referred to as people skills, social skills, or social intelligence. They involve reading the signals that others send and interpreting them accurately in order to form effective responses. Individuals show their interpersonal skills all the time simply by interacting with others.

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