Verizon how to transfer to new phone

Related Topics

Move your mobile number to another carrier FAQs

Find out what you need to know about transferring your number from Verizon to another carrier. Get protection against port-out scams by using Number Lock.

Manage Verizon mobile service. Disconnect, suspend...

Need to disconnect a line? Verizon has solutions for temporarily or permanently removing service, or transferring a line to another account.

Can I transfer ownership of my Fios account to som...

Find out how to transfer ownership of a Fios account.

How to transfer line ownership

This video shows you how to transfer or take ownership of a line in a different Verizon account and change billing responsibility from one Verizon customer to another.

How to transfer line ownership - My Verizon app

This video shows you how to use the Verizon app to transfer ownership of a line in a different account and change billing responsibility from one Verizon customer to another.

With options like Verizon Cloud, you can transfer files from your old phone to your new phone with ease.

If you’re about to upgrade to one of the latest smartphones such as the Samsung Galaxy Note5 or Droid Turbo 2 by Motorola, you may be wondering how to transfer content from your old phone. Here are some ways that can make the process relatively quick and painless.

Verizon Cloud

An app like Verizon Cloud makes transferring files easy.

First, use the Verizon Cloud app on your old phone to back up information such as contacts, photos, videos and music. Next, open the app on your new phone. The Verizon Cloud app is preloaded on most devices, so a download may not be required. If you don’t have it, you can download the app on the Google Play™ store and the Apple® App Store.

After uploading your files from your old phone to the cloud, view the content via the app before transferring to make sure your new phone has enough space.

With the press of a button on the app’s home screen (“Start Transfer”), you can move some or all of your keepsakes to your new device.

Verizon also offers a variety of plans, including one that includes 5 GB of cloud storage for free (you can get up to 1 TB for a monthly fee).

UPDATE: Motorola Migrate does not work with the latest versions of Android. Keep reading to learn how to easily transfer your files no matter which type of device you have.

Ah, those exciting first few moments with a brand new phone. You’ve removed it from the packaging, charged it up and activated it on Verizon. Then, you go to make your first call or send your first text and you realize... your contacts aren’t there!

In the past, you’d have to re-enter your contacts one by one and transfer pictures from one phone to the other individually by using picture messages. What a pain.

These days, whether you’re switching from Android to iOS on an iPhone or vice versa, it’s easy to transfer contacts, call logs, photos, videos, music files and messages to your new phone.

In this article we’ll explain how to move contacts, messages and media the easiest way possible depending on your situation.

If you’ve been backing things up to the cloud, you should be good to go.

If you’ve been backing up your contacts and media to a cloud service, like Verizon Cloud, iCloud or Google Cloud, then accessing content from your new phone will be super easy. 

Any content that you've already backed up to the cloud will be accessible on your new phone once you log back in to your cloud. Simple as that.

Don’t have a cloud account? Then use the Content Transfer app to transfer contacts, photos and other files.

Android and iOS both have native services that will assist you in moving your files between devices when you power up the device for the first time. But Verizon also makes it easy to move content from your old phone to your new phone with the Content Transfer app. 

The Content Transfer app lets you move personal media (photos/videos/music), as well as contacts, call logs, calendars, reminders and text messages quickly and easily from your old device to a new one. 

You can transfer files for free using Wi-Fi.* There’s no need for special wires or a mobile data connection.

It works whether you’re transferring iPhone to iPhone (like from the iPhone 6s to the iPhone 8) or from Android to Android (like from the LG V30 to the Samsung S9) or a combination of the two (like from the Google Pixel to the iPhone X).

Here’s how to use Verizon’s Content Transfer app:

Before you start, make sure you've backed up your old device. Then activate your new device. And then…

1. Download the Content Transfer app on both your old phone and your new phone. (Your old device will still be able to connect to its app store via Wi-Fi.)
2. Open the app on each device, choose your device types and follow the steps to link your phones.
3. Select the content you’d like to transfer – contacts, messages, pictures, music, etc.
4. That’s it. Grab a snack while the app does its thing.

It’s as easy as that. Within just a few moments, you’ll have all your important files, contacts, and whatever else you transferred available on your new phone.

Then you can make calls to your contacts, listen to your music and text away using your brand new device.

Tips for moving files from your old phone to your new phone using Verizon’s Content Transfer app:

• Make sure both phones are plugged in – or charged up – before you start the transfer.
• Depending on the amount of data you're about to move, this can take a few minutes. So find a place where you and your phones won’t be disturbed.
• If you’re using a microSD storage card with your new phone, save a step by inserting the card and setting it as the default storage location on your new phone before you transfer your files.

What about transferring content between basic phones that don’t have Android or iOS?

How to transfer personal data if you’re not a Verizon Wireless customer

Not a Verizon customer? You can use an app from your device’s manufacturer. Although Motorola Migrate is no longer supported for the latest versions of Android, Samsung and LG both offer content transfer apps for Android. Specific features vary, but both apps are similar to Verizon’s Content Transfer app.

*Data usage applies for app download and use if transferring files over Verizon's network.

Related Articles

How do I transfer my Verizon service from one phone to another?

How do I transfer everything from my old phone to my new phone?

Do I need to call Verizon to activate my new phone?

Do I have to go to Verizon store to switch phones?