What action must you take if you are presented with a falsified proof of age document in Qld?

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  • All documents must be originals—photocopies and certified copies are not acceptable.
  • At least 1 of your category A or category B documents must show your signature.

We need evidence of your identity before we can give you a Queensland driver licence or replace an existing licence. This evidence may also be needed for other transactions, including registering a vehicle.

On this page:

About evidence of identity

You can give us this evidence by showing your Queensland-issued:

If you do not have these, you will need to present 3 original evidence of identity documents:

  • 1 category A document + 2 category B documents
    or
  • 2 category A documents + 1 category B document.

At least 1 of your category A or category B documents must show your signature.

You will have to show more documents if your:

All documents must be originals—photocopies and certified copies are not acceptable. The department may keep a copy of your evidence of identity documents or information about them to verify these documents with the issuing agency or a document verification service.

Category A documents

Category A documents show evidence of the legal existence of your name and date of birth.

All Category A documents must show your full legal name.

Category A documentStatus

Australian photo driver licence

Note: Non-Queensland digital driver licences are not acceptable, the physical licence must be presented.

Current or expired less than 2 years
Australian birth certificate—full, not an extract or commemorative certificate Current
Bicentennial birth certificate—issued for births in 1988 Current
Australian citizenship or naturalisation certificate Current
Department of Immigration and Border Protection:
  • Certificate of Evidence of Resident Status
  • Visa Evidence Card—with PL056 visa label attached
Current

Department of Immigration and Border Protection

  • Permanent Resident Evidence ImmiCard
  • Evidence of Immigration ImmiCard
  • Document for Travel to Australia

Note: an Electronic Travel Authority is not an acceptable evidence of identity document

Valid up to 5 years after issue
Queensland or Australian Federal Police officer photo identity card Current
Queensland government issued photographic high risk work licence Current or expired less than 2 years
Australian or foreign passport Current or expired less than 2 years

Convention Travel Document

  • Titre de Voyage
  • Document de Voyage

Note: a Titre de Voyage is an Australian issued convention travel document and a Document de Voyage is a convention travel document issued by another country.

Current or expired less than 2 years
Department of Foreign Affairs and Trade Document of Identity Current or expired less than 2 years
Laminated Queensland accreditation:
  • Driver/rider trainer, pilot/escort vehicle driver, dangerous goods driver, tow truck driver/assistant certificate
  • Bus, taxi or limousine driver
Current or expired less than 2 years
Queensland 18+ card (laminated) Issued after 1 January 1992

Category B documents

Category B documents show evidence of the use of your name in the community. We will accept a Category B document that shows your initial/s and surname if it matches the full name on your Category A document.

Acceptable Category B documents include:

Category B documentStatus
Australian Defence Force photo identity card—excluding civilians Current
Australian educational institution student identity document—must include photo and/or signature Current
Australian firearm licence—with photo Current
Australian security guard or crowd controller licence—with photo Current

Department of Human Services BasicsCard

Current
Department of Veterans’ Affairs or Centrelink Pensioner Concession card—including Health Care cards* Current

Debit or credit card—must include signature and embossed or printed name.

If your card does not have your name or you have a passbook, your bank will need to provide a supporting letter confirming your full name and address linked to that account

Current
Medicare card* Current
Interstate government-issued or government-approved Proof of Age Card or Photo Card Current

*Digital versions of these documents can be presented for in-person transactions only. Customers must, when presenting a digital copy, login to the relevant app and show the card within their digital wallet. Screen shots or printed copies are not accepted.

Evidence of your name change

If you have changed your name, or the details of your name are different on your identification documents, you must show an original, official document that provides evidence of your change of name.

Acceptable documentStatus
Australian marriage certificate (not a ceremonial certificate) Issued by relevant Registrar of Births, Deaths and Marriages
Australian civil partnership/relationship certificate Issued by relevant Registrar of Births, Deaths and Marriages
Australian Change of Name certificate Issued by relevant Registrar of Births, Deaths and Marriages
Australian birth certificate (amended with/without notations) Issued by relevant Registrar of Births, Deaths and Marriages
Divorce papers (must show the name being reverted to) Issued by relevant court
Deed poll Issued before 1 February 2004

Overseas marriage certificate requirements

You can use an official overseas marriage certificate if you also provide:

  • 1 category A document in your married name

or

  • 2 category B documents in your married name.

The overseas marriage certificate must show an official crest and the registration number. If the marriage certificate is not in English, a recognised English translation from a translator approved by the National Accreditation Authority for Translators and Interpreters (NAATI) is required.

Evidence of your Queensland residential address

If your evidence of identity documents do not show your current home address in Queensland you will need to prove that you live in Queensland.

Acceptable documentStatus
Contract of property purchase, lease/rental document, mortgage/land ownership certificate Current
Electricity, gas or telephone account Current
Queensland local government rates notice Current
Queensland land tax valuation notice Current
Queensland vehicle registration certificate Current
Renewal notice for Queensland driver licence or vehicle registration Current
Bank statement (with corresponding debit or credit card) Issued within the last 6 months
Australian Tax Office (ATO) assessment/tax file number confirmation notice
To avoid identity theft, the Australian Taxation Office recommends that you block out your tax file number before you submit this document.
Current or previous financial year
Australian Electoral Commission document (e.g. acknowledgement of electoral enrolment letter or electoral enrolment card) Current
Official letter from Centrelink or the Department of Human Services Issued within the last 6 months

If you genuinely cannot show any of these documents you can:

  • complete the Queensland residency declaration form (F4208)
  • complete the Queensland garaging address statement form (F4408)
  • provide a statement from your employer. The statement must be on your employer’s letterhead, include the business registration number (ABN, ACN) as well as your full name and residential address. It must also contain the full name, daytime contact number and signature of a person authorised to sign on behalf of your employer. While you may be authorised to sign on behalf of your employer, you cannot complete your own statement.
  • provide a statement from your educational institution’s administrator. The statement must be on the educational institution’s letterhead, provide the full name, daytime contact number and signature of the administrator. It must also contain your full name, date of birth, residential address and student identification number. To support this statement, you will need to show your current student identity card.

If you cannot show an identity document

If you cannot show a required evidence of identity document, you can get advice by:

Last updated: 6 June 2022

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