Term
| 1. A collection of tools, features, and interfaces that enables users to add, update, manage, access, and analyze data is known as which of the following? | | Definition
| database management system | |
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Term
| 1. A process for controlling changes in system requirements during software development is known as which of the following? | | Definition
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Term
| 1. In DFDs, a process can be referred to as which of the following? | | Definition
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Term
| 1. What interactive tool can users use to a custom interface and handle data entry format and procedures? | | Definition
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Term
| 1. What is another name for an XY chart, which is a tool used to identify a correlation between two variables? | | Definition
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Term
| 1. What term refers to the raw material that an information system transforms into useful information? | | Definition
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Term
| 1. What type of software includes a personal calendar, a to-do list with priorities and the capability to check off completed items, and power contact management features? | | Definition
| Personal information management(PIM) | |
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Term
| 1. When objects within a class can be grouped into more specific categories within a class, the specific categories are referred to as which of the following? | | Definition
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Term
| 1. Which reporting tool displays the same information as the Gantt chart, including task dependencies, but use task boxes to include much more detail? | | Definition
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Term
| 1. Which system development tool represents logical rules and interaction graphically, using a series of symbols connected by arrows? | | Definition
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Term
| 1. Which type of input describes data entry that is usually performed on a specified time schedule, such as daily, weekly, monthly, or longer? | | Definition
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Term
| 1. Which type of system handles transactions when and where they occur and provides output directly to users? | | Definition
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Term
| 10. Everything in the physical layer of the information system is known as which of the following? | | Definition
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Term
| 10. Looking for meaningful patterns and relationships among data is a function of which type of software? | | Definition
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Term
| 10. Many organization identify a peer group that will be used to identify errors, apply quality standards, and verify that the program meets the requirements of the system design specification. What is this process known as? | | Definition
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Term
| 10. The client/server relationship must specify how the processing will be divided between the client and the server. Which of the following designs locates all or most of the processing logic at the server? | | Definition
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Term
| 10. What is a process that consists of a single function that is not exploded further? | | Definition
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Term
| 10. What term is used to describe a software package that can be used by many different types of organizations? | | Definition
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Term
| 10. When creating a use case diagram, what is the first step? | | Definition
| Identifying the system boundary | |
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Term
| 10. Which data validation check should be used for mandatory data items? | | Definition
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Term
| 10. Which fact-finding technique can be used to obtain information about a wide-range of topics, including workloads, reports received, job duties, difficulties, and opinions of how the job could be performed more efficiently? | | Definition
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Term
| 10. Which of the following terms best describe a proactive effort to anticipate a risk and describe an action plan to deal with it? | | Definition
| Risk response plan 9pg92) | |
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Term
| 10. Which of the following terms best describe the process of coding data to keep it safe from unauthorized users? | | Definition
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Term
| 10. Which term best describes a process that makes a system more secure by removing unnecessary accounts, services, and features? | | Definition
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Term
| 11. A firm that enhances a commercial package by adding custom features and configuring it for an industry is known as which of the following? | | Definition
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Term
| 11. A top-level view of an information system that shows the system's boundaries and scope is known as which of the following? | | Definition
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Term
| 11. A unit of measurement that represents the work that one person can compete in one day is known as which of the following? | | Definition
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Term
| 11. An analysis tool that represents the possible causes of a problem as a graphical outline is referred to as which of the following? | | Definition
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Term
| 11. In an interview, what type of questions are used when more specific information is needed or when facts must be verified? | | Definition
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Term
| 11. System development documentation can be broken down into four categories of documentation. In which category of documentation are you likely to find data dictionary entries, data flow diagrams, object models, screen layouts, source documents, and the systems request that initiated the project? | | Definition
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Term
| 11. The newest development in data acquisition uses high-frequency radio waves to track physical objects. What is this technology called? | | Definition
| radio frequency identification | |
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Term
| 11. What term is used to refer to a system's ability to expand, change, or downsize easily to meet the changing needs of a business enterprise? | | Definition
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Term
| 11. When objects share common attributes and methods, these objects can be grouped together and referred to as which of the following? | | Definition
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Term
| 11. Which encryption method is considered asymmetric encryption because each user has a pair of keys? | | Definition
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Term
| 11. Which of the following terms best describe a set of letters or numbers that represent a data item? | | Definition
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Term
| 11. Which term is used to describe the relationship between computers and the people who use them to perform their jobs? | | Definition
| human-computer interaction | |
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Term
| 12. A device that connects network segments, determines, the most efficient data path, and guides the flow of data is known as which of the following? | | Definition
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Term
| 12. Breaking a large project down into a series of smaller tasks is involved in creating which of the following? | | Definition
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Term
| 12. The first step in the systems analysis phase, where the analyst investigates business processes and documents what the new system must do to satisfy users, is known as which of the following? | | Definition
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Term
| 12. What is another name for performance measurements that can be used to monitor the number of transactions processed in a given time period, the number of records accessed, and the volume of online data? | | Definition
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Term
| 12. What is known as a central storehouse of information about the system's data? | | Definition
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Term
| 12. What term is used to identify a document that describes the company, lists the IT services or products needed, and specifies the features required? | | Definition
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Term
| 12. What type of diagram is used to visually represent the interaction between users and the information system? | | Definition
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Term
| 12. What type of diagram resembles a horizontal flowchart and shows the order in which actions take place and identify the outcomes? | | Definition
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Term
| 12. What type of system can be used to provide automated responses to sales inquiries, online order processing, and inventory tracking? | | Definition
| customer relationship management system | |
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Term
| 12. Which systems development method focuses on small teams, intense communication, and rapid development iterations? | | Definition
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Term
| 12. Which term best describes a template or pattern that restricts data entry and prevents errors? | | Definition
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Term
| 12. Which type of code use blocks of numbers for different classifications? | | Definition
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Term
| 13. A feasibility study uses four main factors to measure a proposal. Three of the factors are operational, technical, and economic. What is the fourth factor that a feasibility study uses to measure a proposal? | | Definition
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Term
| 13. A percentage rate that compares the total net benefits received from a project to the total costs of the project is known as which of the following? | | Definition
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Term
| 13. An industry-standard protocol that makes it possible for software from different vendors to interact and exchange data is known as which of the following? | | Definition
| open database connectivity | |
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Term
| 13. In an information system, what is used to represent a real person, place, event, or a transaction? | | Definition
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Term
| 13. What design feature is used to select one or more choices from a group? | | Definition
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Term
| 13. When developing duration estimates, project managers consider four factors: project size, human resources, constraints, and which of the following? | | Definition
| experience with similar projects (pg77) | |
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Term
| 13. Which component of a structure chart is represented by an arrow with a filled circle? | | Definition
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Term
| 13. Which of the following IT members would likely concentrate on operating system software and utilities to support an operating system? | | Definition
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Term
| 13. Which of the following can serve as an initial model that is used as a benchmark to evaluate a finished project | | Definition
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Term
| 13. Which of the following terms best describe a data structure that contains a set of related data elements that are stored and processed together? | | Definition
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Term
| 13. Which system requirement category would the following example fall under: A system must support 25 users online simultaneously? | | Definition
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Term
| 13. Which type of network has the disadvantage where if one node goes down, the entire network goes down? | | Definition
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Term
| 14. An external entity initiates a use case by requesting the system to perform a function or process. What is another name for the external entity? | | Definition
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Term
| 14. Every project contains recognizable reference points that can be used to monitor progress. What are these reference points referred to as? | | Definition
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Term
| 14. The IT group provides technical support and typically includes seven main functions. Which function typically provides leadership and overall guidance? | | Definition
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Term
| 14. The environment that analysts and programmers use to develop and maintain programs is called which of the following? | | Definition
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Term
| 14. What can be used to document the user interface? | | Definition
| user-approved sketches and storyboards | |
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Term
| 14. What is used to document the details of a functional primitive and to represent a specific set of processing steps and business logic? | | Definition
| Process description tools | |
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Term
| 14. What is used to provide a standard for how data moves from an application one computer to an application on another networked computer? | | Definition
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Term
| 14. What term refers to the reasons, or justification, for a proposal? | | Definition
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Term
| 14. Which RAD phase includes such tasks as data conversion, testing, changeover to the new system, and user training? | | Definition
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Term
| 14. Which of the following terms refers to data that a user can view, understand, and access, regardless of how or where that information is organized or stored? | | Definition
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Term
| 14. Which term refers to the practice of shifting IT development, support, and operations to other countries? | | Definition
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Term
| 14. Which type of maintenance involves changing an operational system to make it more efficient, reliable, or maintainable? | | Definition
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Term
| 15. A coding standard that uses two bytes per character, rather than one is known as which of the following? | | Definition
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Term
| 15. A feature that is sensitive to the current conditions and aids for tasks in progress is known as which of the following? | | Definition
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Term
| 15. A line with a diamond on one end represents which of the following in a structure chart? | | Definition
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Term
| 15. Project managers typically perform four activities. Which of the following activities requires guiding, supervising, and coordinating the project team's workload? | | Definition
| Project monitoring (pg72) | |
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Term
| 15. The amount of data that can be transferred in a fixed time is known as which of the following? | | Definition
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Term
| 15. The smallest piece of data that has meaning within an information system is known as which of the following? | | Definition
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Term
| 15. The systems analysis phase includes four main activities. These include requirements modeling, data and process modeling, consideration of development strategies and which of the following? | | Definition
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Term
| 15. User productivity systems include programs that enable users to share data, collaborate on projects, and work in teams. Which of the following is an example of this type of program? | | Definition
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Term
| 15. What is the first step in strategic planning for IT Projects? | | Definition
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Term
| 15. Which of the following is an accurate characteristic of a web-based systems development environment? | | Definition
| Systems are easily scalable and can run on multiple hardware environments. | |
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Term
| 15. Which of the following tasks would most likely be completed by a systems review committee: | | Definition
| approval of a maintenance request that has exceeded a predetermined cost level | |
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Term
| 15. Which of the following terms best describe a logical model that shows the object classes and relationships involved in a use case? | | Definition
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Term
| 2. A specific attribute that describes the object's current status is known as which of the following? | | Definition
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Term
| 2. During application development, what can be used to show the program modules and the relationships among them, and consists of rectangles that represent the program modules? | | Definition
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Term
| 2. Handling an airline reservation, filling a product order, or updating a computer account is known as which of the following? | | Definition
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Term
| 2. In which logical structure would the completion of a process step be repeated until a specific condition change? | | Definition
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Term
| 2. Maintenance tasks play an important role in managing systems support. Which type of maintenance includes adding new capabilities and enhancements to current systems? | | Definition
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Term
| 2. What is the name of the process that is used to evaluate each risk found in an IT project by estimating the probability that it will occur and the degree of impact? | | Definition
| qualitative risk analysis (pg91) | |
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Term
| 2. Which of the following is an example of an intangible cost? | | Definition
| low employee moral affecting performance | |
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Term
| 2. Which of the following is used to collect input data, authorize an input action, and provide a record of the original transaction? | | Definition
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Term
| 2. Which of the following requirements for a new system refers to the logical rules that are applied to transform the data into meaningful information? | | Definition
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Term
| 2. Which of the following terms best describe the ability to match resources to needs at any given time? | | Definition
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Term
| 2. Which term best describes a model of software deployment in which an application is hosted as a service provided to customers over the Internet? | | Definition
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Term
| 2. Which type of code uses a keyword to encode a number? | | Definition
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Term
| 3. A data entry method where a blank form duplicates or resembles the source document and is completed on the screen is known as which of the following? | | Definition
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Term
| 3. In what type of architecture does the server perform all the processing? | | Definition
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Term
| 3. In which type of testing would users enter data, perform queries, and produce reports to simulate actual operating conditions? | | Definition
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Term
| 3. Several team-based techniques are discussed in this Unit. Which of these techniques is considered a complete methodology, with a four-phase life cycle that parallels the traditional SDLC phases? | | Definition
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Term
| 3. Some firms offer Internet business services (IBS), which provide powerful web-based support for transactions. What is another term used to describe IBS? | | Definition
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Term
| 3. What is used to define specific tasks that an object can perform in an information system? | | Definition
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Term
| 3. What part of system performance management includes monitoring the system for signs of trouble, logging all system failures, diagnosing problems, and applying corrective action? | | Definition
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Term
| 3. Which of the following are often included in progress reports to show an overview of project status graphically? | | Definition
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Term
| 3. Which of the following can be used as a visual explanation to show what a system does, not necessarily how it does it? | | Definition
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Term
| 3. Which of the following sets the overall direction for a firm and has an important impact on IT projects? | | Definition
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Term
| 3. Which of the following terms best describe a method of describing the numeric relationship between two entities? | | Definition
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Term
| 3. Which term refers to all companies who provide materials, services, and functions needed to provide a product to a customer? | | Definition
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Term
| 4. A top-down representation of a function or process is known as which of the following? | | Definition
| functional decomposition diagram (FDD) | |
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Term
| 4. In DFDs, what does a line with a single or double arrowhead represent? | | Definition
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Term
| 4. In a three-tier client/server design, a middle layer processes the client requests and translates them into data access commands that can be understood by the server. What can this middle layer also be considered? | | Definition
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Term
| 4. In object-oriented analysis, what enables objects to communicate and interact as they perform business functions and transactions required by the system? | | Definition
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Term
| 4. The process of tracking system releases is known as which of the following? | | Definition
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Term
| 4. To help ensure that quality standards are met, many project managers institute a review of a project team member's work by other members of the team. What is this review known as? | | Definition
| Structured Walk through (pg. 83) | |
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Term
| 4. What is the name of the technology that uses RFID tags to identify and monitor the movement of each individual product? | | Definition
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Term
| 4. What term is given to employees who are system analysts, programmers, accountants, researchers, trainers, human resource specialists, and other professionals within an organization? | | Definition
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Term
| 4. What term is used to describe the degree of interdependence among modules in a structure chart? | | Definition
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Term
| 4. What type of report produces one or more lines of output for each record processed? | | Definition
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Term
| 4. What type of test can be performed to determine whether a package can handle a certain transaction volume efficiently? | | Definition
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Term
| 4. Which of the following terms best describe a single characteristic or fact about an entity? | | Definition
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Term
| 5. A physical device that can send, receive, or manage network data is known as which of the following? | | Definition
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Term
| 5. Characteristics that describe an object is known as which of the following? | | Definition
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Term
| 5. Placing a firewall on a proxy server is an example of which of the following risk management tasks? | | Definition
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Term
| 5. Tasks in a work breakdown structure must be arranged in a logical sequence. What is the name of this logical sequence? | | Definition
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Term
| 5. The process of creating table designs by assigning specific fields or attributes to each table in the database is known as which of the following? | | Definition
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Term
| 5. The process of identifying long-term organizational goals, strategies, and resources is known as which of the following? | | Definition
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Term
| 5. What is the first step that should be followed when creating a structure chart? | | Definition
| review all data flow diagrams for accuracy and completeness | |
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Term
| 5. What technique involves graphical methods and nontechnical language that represent the system at various stages of development and is used to help users, managers, and IT professionals understand the design of a system? | | Definition
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Term
| 5. Which Systems Development Method stresses intense team-based effort and breaks development into cycles that add functionality? | | Definition
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Term
| 5. Which feature can be added to a user interface design for a user to initiate an action? | | Definition
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Term
| 5. Which of the following defines what must take place, not how it will be accomplished? | | Definition
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Term
| 5. Which of the following maintains consistency among a set of DFDs by ensuring that input and output data flows align properly? | | Definition
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Term
| 6. A class is a group of similar objects. What term is used to describe a specific member of a class? | | Definition
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Term
| 6. A popular method of obtaining input, where a small group discusses specific problems, opportunities, or issues, is known as which of the following? | | Definition
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Term
| 6. In a DFD, the Gane and Sarson symbol that looks like a flat rectangle that is open on the right side and closed on the left side represents which of the following? | | Definition
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Term
| 6. Many companies have now transferred information systems development, operation, or maintenance to a third-party firm that provides these services for a fee. What is this known as? | | Definition
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Term
| 6. The letters S, W, and O in the acronym SWOT stand for strengths, weaknesses, and opportunities. What does the letter T stand for? | | Definition
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Term
| 6. What can be used to provide a checklist of user tasks that must be included in the interface design? | | Definition
| functional decomposition diagram | |
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Term
| 6. What is the name of the language that allows client workstations to communicate with servers and mainframe computers? | | Definition
| Structured Query Language | |
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Term
| 6. What term is used to identify tasks that must be completed one after another? | | Definition
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Term
| 6. Which changeover method is usually considered the least expensive changeover method because the IT group has to operate and maintain only one system at a time? | | Definition
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Term
| 6. Which element of system security ensures that authorized users have timely and reliable access to necessary information? | | Definition
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Term
| 6. Which of the following can provide website access for customers, employees, suppliers, and the public? | | Definition
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Term
| 6. Which of the following is a data sharing arrangement that enabled computer-to-computer data transfer, usually over private telecommunication lines? | | Definition
| electronic data interchange | |
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Term
| 7. A process that has input data flow but produces no output is known as what type of process? | | Definition
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Term
| 7. An employee tricking a computer into raising his or her account to the administrator level is known as what type of attack? | | Definition
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Term
| 7. An online software and data environment in which applications and services are accessed and used through an Internet connection rather than a local computer describes which of the following terms? | | Definition
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Term
| 7. The ability to compare, classify, evaluate, recognize patterns, analyze cause-and-effect, and apply logic are known as which of the following? | | Definition
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Term
| 7. The coordination, integration, and management of materials, information, and finances as they move from suppliers to customers is known as which of the following? | | Definition
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Term
| 7. The system requirement where all transactions must have audit trails would fall under which system requirement category? | | Definition
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Term
| 7. What are the three legs of a project triangle? | | Definition
| Cost, scope, and time (pg. 71) | |
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Term
| 7. What part of a sequence diagram represents the time during which the object above it is able to interact with the other objects in the use case? | | Definition
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Term
| 7. Which data validation check is performed on two or more fields to ensure that they are consistent or reasonable when considered together? | | Definition
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Term
| 7. Which of the following allows a user to specify a task without specifying how the task will be accomplished? | | Definition
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Term
| 7. Which of the following includes planning, designing, coding, and testing of one or more features based on user stories? | | Definition
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Term
| 7. Which of the following questions would help predict a system's operational feasibility? | | Definition
| Will the new system result in a workforce reduction? | |
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Term
| 8. A GUI element that is used to represent on or off status is known as which of the following? | | Definition
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Term
| 8. A graphical representation of the conditions, actions, and rules found in a decision table is known as which of the following? | | Definition
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Term
| 8. External factors that affect business decisions include technology, suppliers, customers, competitors, the economy, and which of the following? | | Definition
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Term
| 8. The process of constructing the programs and code modules that serve as building blocks of the information system is known as which of the following? | | Definition
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Term
| 8. Validity checks can help avoid data input errors. What type of validity check is a set of rules that avoids data inconsistency and quality problems? | | Definition
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Term
| 8. What is an example of a hard cost? | | Definition
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Term
| 8. When a design can expand to meet new business requirements and volumes, it is said to be which of the following? | | Definition
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Term
| 8. Which project leadership role includes the task of handling administrative responsibilities for the team and negotiating with users who might have conflicting requirements or want changes that would require additional time or expense? | | Definition
| `Project Coordinator (pg72) | |
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Term
| 8. Which term refers to a system's ability to handle increased business volume and transactions in the future? | | Definition
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Term
| 8. Which type of baseline documents the system at the end of the design phase and identifies any changes since the initial baseline? | | Definition
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Term
| 8. Which type of outsourcing fee structure charges a variable fee based on the number of users or workstations that have access to the application? | | Definition
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Term
| 8. n object-oriented analysis, which term describes a command that tells an object to perform a certain method? | | Definition
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Term
| 9. A characteristic or feature that must be included in an information system to satisfy business requirements and can be used as benchmarks to measure the overall acceptability of the finished system is known as which of the following? | | Definition
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Term
| 9. A process that monitors current activity and performance levels, anticipates future activity, and forecasts the resources needed to provide desired levels of service is known as which of the following? | | Definition
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Term
| 9. A series of tasks that, if delayed, would affect the completion date of the overall project is known as which of the following? | | Definition
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Term
| 9. Customer order processing, accounts receivable systems, and warranty claim processing are examples of what type of information system? | | Definition
| transaction processing systems | |
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Term
| 9. In object-oriented analysis, what enables an object to derive one or more of its attributes from another object? | | Definition
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Term
| 9. Many organizations assign responsibility for evaluating systems requests to a group of key managers and users. What do many companies call this group? | | Definition
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Term
| 9. Sometimes there is a choice of fields or field combinations to use as the primary key. Any field that can serve as a primary key is known as which of the following? | | Definition
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Term
| 9. What do systems analysts call an entity that receives data from the system? | | Definition
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Term
| 9. What feature allows users to type commands or requests in normal text phrases? | | Definition
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Term
| 9. Which changeover method requires both the old and the new information systems operate fully for a specified period of time? | | Definition
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Term
| 9. Which of the following is an example of a vertical application? | | Definition
| Point of sale application | |
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Term
| 9. Which type of network topology has a central networking device which manages the network and acts as a communications conduit for all network traffic? | | Definition
|
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