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Account Executive responsibilities include:
- Creating detailed business plans to reach predetermined goals and quotas
- Managing the entire sales cycle from finding a potential client to securing a deal
- Unearthing new sales opportunities through networking and turning them into long-term partnerships
Job brief
We are looking for a competent Account Executive to find business opportunities and manage customer relationships. You’ll be directly responsible for the preservation and expansion of our customer base.
The ideal candidate will be experienced in sales and customer service. We expect you to be a reliable professional, able to balance customer orientation and a results-driven approach.
Your overarching goal is to identify opportunities with prospects and new clients and build them into long-term profitable relationships.
Responsibilities
- Create detailed business plans designed to attain predetermined goals and quotas
- Manage the entire sales cycle from finding a client to securing a deal
- Unearth new sales opportunities through networking and turn them into long-term partnerships
- Present products to prospective clients
- Provide professional after-sales support to maximize customer loyalty
- Remain in regular contact with your clients to understand and meet their needs
- Respond to complaints and resolve issues to the customer’s satisfaction and to maintain the company’s reputation
- Negotiate agreements and keep records of sales and data
Requirements and skills
- Proven experience as an Account Executive, or similar sales/customer service role
- Knowledge of market research, sales and negotiating principles
- Outstanding knowledge of MS Office; knowledge of CRM software (eg. Salesforce) is a plus
- Excellent communication/presentation skills and ability to build relationships
- Organizational and time-management skills
- A business acumen
- Enthusiastic and passionate
- BSc or BA in business administration, sales or marketing
As an Account Executive, you'll act as the link between agencies and their clients. You will strive to understand your client's goals so that they may be met with effective campaigns by using agency staff members in creative ways.
What are the duties and responsibilities of an Account Executive?Account Executives work in many fields and help grow their companies by finding leads, closing sales, supporting existing clients through a variety of services including marketing strategies that are tailored for each client's needs.
What makes a good Account Executive?Account Executives should have strong presentation skills, strong communication skills, and an in-depth understanding of their company’s products and services so they can develop sales strategies to meet the company’s goals.
Who does an Account Executive work with?Account Executives work closely with their clients to build strategies and achieve the client’s goals. They also work with other sales representatives and other team members to coordinate account activity and manage projects across different teams.
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Career Advice
E.g. nurse, resume, interview, sales...
Develop contacts and relationships with prospective clients as a sales-based professional.
An Account Executive is a sales-based professional who sells services and products to organisations and individuals. Account Executives may work in areas such as advertising, information technology, property and travel.
Account Executives are confident professionals with strong interpersonal and communication skills. They must also have excellent research abilities in order to know the products and services that are on the market and the ways in which theirs differs.
Depending on the area in which you work, Account Executives may hold degree-level qualifications in advertising, marketing or accounting. However, qualifications are not essential to become an Account Executive.
Insurance Broking
Account Management
B2B
Negotiation
Salesforce
Relationship Management
Communication Skills
Learning Aptitude
Judgement and Decision Making
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Source: SEEK job ads and SEEK Profile data
How do Account Executives rate their role? Average ratings calculated from 15 Account Executives surveyed on SEEK Career progression opportunities
Source: SEEK job ads and SEEK Role Reviews
Latest reviews from 10 Account Executives surveyed on SEEK
Account service is the way into advertising
Medium (20-199 employees)
It’s a great role for those with organisational skills. It takes someone with a can do attitude to succeed and someone constantly looking to learn.
The industry can have a lot of fluctuation with staff due to people moving around a lot
Broking is a rewarding career
Medium (20-199 employees)
No two days are the same. Fast paced and ever challenging and changing
When claims go pear shaped. Difficult clients
Source: SEEK Role Reviews