How long do RSA last in WA?

It does vary between the States/Territories.

Índice Show

Do I need RSA statement of attainment?
What name will appear on my RSA certificate?
Is the RSA statement of attainment in PDF format and can I save it to a memory stick?
When can I print the RSA statement of attainment?
How can I obtain a replacement RSA statement of attainment?
Can I use my interstate or international RSA statement of attainment in another State?

Victoria (VIC): Statements of attainment last for 3 years after which you must undertake a free refresher course. There is a free online refresher course for people who would like to update their Victorian RSA training; please contact the Victorian Commission for Gambling and Liquor Regulation (VCGLR).

Western Australia (WA), South Australia (SA), Queensland (QLD) and Tasmania (TAS): require that you have successfully completed the current nationally accredited course code for Provide Responsible Service of Alcohol SITHFAB002.

Australian Capital Territory (ACT) and the Northern Territory (NT): a statement of attainment is valid for 3 years and you should check the expiration date on your statement to see if it is still valid. If there is no expiration date the issue date plus 3 years.

New South Wales: an interim RSA certificate is valid for 90 days and a photo competency card is valid for 5 years. After this time you must undertake a refresher course.

We make every effort to keep this FAQ current, but if you are unsure please contact your State liquor authority. There is a list of each State/Territory liquor authority and their contact details on our State by State Requirements FAQ page.

Do I need RSA statement of attainment?

If you are selling or serving alcohol, or working as security in a licensed premesis it is a requirement that you hold a current Provide Responsible Service of Alcohol SITHFAB002 (RSA) qualification.

There may be other circumstances where an RSA is required, if you are unsure please contact your State liquor authority. There is a list of each State/Territory liquor authority and their contact details on our State by State Requirements FAQ page.

What name will appear on my RSA certificate?

It doesn't matter who has purchased the training, the name on the certificate is the name of the student who completes the course. You will provide your name (and other details) upon enrolment in the course.

Is the RSA statement of attainment in PDF format and can I save it to a memory stick?

Yes. The statement of attainment can be downloaded and is in PDF format. You can save the file anywhere, print or forward via email, etc..

Please Note: these PDF documents are locked from editing and contain water marks and other security features to confirm their validity. There are heavy penalties and fines for forging training certificates.

When can I print the RSA statement of attainment?

Once you have successfully completed all of the sections and a trainer has assessed your answers and you have passed all of the assessments for each section you will then need to complete an online satisfaction survey. Then you will be able to click on the last section of the course, acknowledge the terms and conditions and then generate your PDF statement of attainment.

How can I obtain a replacement RSA statement of attainment?

If you have done your training in class, you will need to contact your State/Territory Liquor Authority to obtain a replacement copy of your RSA statement of attainment. There is a list of each State/Territory liquor authority (along with contact details for each) here.

If you have done your training online, but with a different provider registered training organisation (RTO), you will need to contact that training provider. If you do not know the name of your provider, please try contacting your State/Territory Liquor Authority to obtain a replacement copy of your RSA statement of attainment. There is a list of each State/Territory liquor authority (along with contact details for each) here.

If you have done your training online, with us, please log back in to your student portal here. If you cannot remember your login details, you can click the Forgot Username/Password link to have a reminder emailed to you. You can then re-download your statement of attainment by visiting the My Courses tab, selecting the course and then scrolling down to the last section.

Can I use my interstate or international RSA statement of attainment in another State?

Please note that no international RSA training is recognised in Australia. If you have an international RSA qualification or experience, you will still be required to complete approved training for the Australian State/Territory you wish to work in.

If you have an interstate RSA statement of attainment and want to check if it is current/valid to use in the State you want to work in, please contact the liquor authority for the State/Territory that you wish to work in. There is a list of each State/Territory liquor authority (along with contact details for each) here.

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Valid In WA
SITHFAB002 Provide Responsible Service of Alcohol
This course provides a nationally recognised SITHFAB002 Provide Responsible Service of Alcohol Statement of Attainment and allows you to work in licensed venues.

Course Facts

Cost	$17.50 only. No more to pay! Includes email certificate
Unit code & name	SITHFAB002 Provide Responsible Service of Alcohol (RSA)
Pre-requisite	None
Delivery	100% online (no classroom)
Time	3 minutes to enrol Online assessment modules – 5-6 hours (self-paced) Final assessment marking is completed within one business day of submission You have a total of 4 weeks to complete the course in its entirety (this includes amendment and resubmission of your assessment if required) Please note there are no refunds if you do not complete your course within this timeframe; however, you can purchase a 14-day extension to extend access to the course which will provide additional time to complete the training. This option is valid for six months from the original date of expiry.
Payment	Mastercard/Visa through our Eway internet payment facility.
Qualification	National Statement of Attainment sent by email ONLY. (Note RSA certificate and RSA Statement of Attainment are the same thing.)
Valid	Valid in Queensland, South Australia, Western Australia, Northern Territory. A Statement of Attainment does not expire once obtained, even though the code identifying this course regularly changes. This means that if you hold a Statement of Attainment for ‘Provide Responsible Service of Alcohol’ from anytime in the past, it remains current irrespective of the course code.
Learner’s rights	Click here to read… our student handbook and documents relating to learner’s rights including our complaints and appeals procedure.

How Long?

From the date and time of purchase, you have 4 weeks to complete your course. At the end of the 4 week enrolment period your course will expire, and will no longer be accessible.

Please note there are no refunds if you do not complete your course within this timeframe; however, you can purchase a 14-day extension to extend access to the course which will provide additional time to complete the training. This option is valid for six months from the original date of expiry.

How Does it Work?

Click Start Now button, enter your details, and proceed to the payment page and pay. After payment, you have immediate access to your My Courses. Click on the name of the course to start. No need to wait for an email with log in details.

The course is broken down into small, manageable sections designed to improve your learning. At the end of each section is a multiple choice quiz. Please read the assessment tab for more information on how the assessment works.

Who Should Do This Course?

This course is for you if you want to work in licensed venues throughout Queensland, Northern Territory, South Australia or Western Australia. A licensed venue is an environment where alcohol is served such as in bars, hotels, beer gardens, restaurants, airlines, catered functions or wineries.

Course Description

This unit describes the performance outcomes, skills and knowledge required to responsibly sell or serve alcohol.

Responsible practices must be undertaken wherever alcohol is sold or served, including where alcohol samples are served during on-site product tastings. This unit, therefore, applies to any workplace where alcohol is sold or served, including all types of hospitality venues, packaged liquor outlets and wineries, breweries and distilleries.

The unit applies to all levels of sales personnel involved in the sale, service and promotional service of alcohol in licensed premises. Those selling or serving alcohol may include food and beverage attendants; packaged liquor sales persons selling in person, over the phone or online; winery, brewery and distillery cellar door staff; and supplier sales representatives. The unit also applies to security staff who monitor customer behaviour and to the licensee who is ultimately responsible for responsible service of alcohol (RSA) management.

The unit incorporates the knowledge requirements, under state and territory liquor licensing law, for employees engaged in the sale or service of alcohol.

Certification requirements differ across states and territories. In some cases all people involved in the sale, service and promotional service of alcohol in licensed premises must be certified in this unit. This can include the licensee and security staff.

This unit covers the RSA skill and knowledge requirements common to all States and Territories. Some legislative requirements and knowledge will differ across borders. In some cases after completion of this unit, state and territory liquor authorities require candidates to complete a bridging course to address these specific differences.

Those developing training to support this unit must consult the relevant state or territory liquor licensing authority to determine any accreditation arrangements for courses, trainers and assessors.

Element		Performance Criteria
1. Sell or serve alcohol responsibly.		1.1. Sell or serve alcohol according to provisions of relevant state or territory legislation, licensing requirements and responsible service of alcohol principles. 1.2. Where appropriate, request and obtain acceptable proof of age prior to sale or service. 1.3. Provide accurate information to customers on alcoholic beverages according to organisation or house policy and government legislation. 1.4. Assist customers with information on the range of non-alcoholic beverages available for purchase. 1.5. Identify issues related to the sale or service of alcohol to different types of customers, especially those at risk, and incorporate them into sales or service.
2. Assist customers to drink within appropriate limits.		2.1. Prepare and serve standard drinks or samples according to industry requirements and professional standards. 2.2. Use a professional manner to encourage customers to drink within appropriate limits. 2.3. Recognise erratic drinking patterns as an early sign of possible intoxication and take appropriate action. 2.4. Monitor emotional and physical state of customers for signs of intoxication and effects of illicit or other drug use. 2.5. Where appropriate, offer food and non-alcoholic beverages. 2.6. Decline requests for alcohol to be dispensed in a manner that is irresponsible and advise customers of the reasons for the refusal.
3. Assess alcohol affected customers and identify those to whom sale or service must be refused		3.1. Assess intoxication levels of customers using appropriate methods. 3.2. When assessing intoxication, take into account factors that may affect individual responses to alcohol. 3.3. Identify customers to whom sale or service must be refused according to state and territory legislation.
4. Refuse to provide alcohol		4.1. Refuse sale or service in a professional manner, state reasons for the refusal, and where appropriate point out signage.4.2.Provide appropriate assistance to customers when refusing service. 4.3.Where appropriate, give customers a verbal warning and ask them to leave the premises according to organisational or house requirements, the specific situation, and provisions of state or territory legislation and regulations. 4.4. Use appropriate communication and conflict resolution skills to handle difficult situations. 4.5. Refer difficult situations beyond the scope of own responsibility to the appropriate person. 4.6. Promptly identify situations that pose a threat to the safety or security of colleagues, customers or property, and seek assistance from appropriate colleagues according to organisational policy

Requirements

To complete this course, you need:

A unique email address: This email address cannot be used by another student as it becomes your unique login username.

Identification: You must have valid photo identification (must not be expired more than 3 months). Acceptable photo identification can include: Passport photo page, driver’s license, Key Pass, Photo Card, and student photo ID card (must include date of birth).

Once you log in to the system, you will be prompted to upload a copy of your photo identification.

Unique Student Identifier (USI): Provide a USI. It is very easy to do and is part of your registration process with us and is a government requirement. All training providers are required to collect your USI. Click here to visit the USI website.

Once you log in to the system, you will be prompted to provide your USI details.

Technology

Computer/laptop/tablet/smartphone with internet access and current internet browser.
Access to a Smartphone, digital recording device, webcam or video camera to video yourself answering questions.

Please note that you must be 100% visible in your recorded video responses.

Please read the assessment tab for full details of the assessment for this course.

Assessment

You will be assessed using three methods:

Multiple-choice questions
Written questions
Video assessment to assess your communication skills.

Multiple-Choice Questions

The course is broken down into small, manageable sections designed to improve your learning. At the end of each section is a multiple-choice quiz. Assessment for this course comprises online quizzes and case studies.

You are required to get all questions in a section before moving to the next section. You will be given feedback on questions you answered incorrectly.

If you answer any questions incorrectly (yes, even one!), you will be returned to the beginning of the assessment to attempt ALL the questions for that section again. You can review the learning materials during the assessment. You can take the test as many times as you need.

Details of how the assessment works, will be covered at the end of this section, but before you begin the assessment.

Written Questions

Read the question and type your answer in the box below. These questions draw from all parts of the course.

Video Assessment

The 4 video assessments require you to refuse service to a range of customers including:

those who appear to be under the effect of illicit substances or other drugs
those in emotional or physical distress
those with no food consumption during extended service of alcohol
one compliant customer
one customer who refuses to leave.

You are required to be 100% visible in each video assessment. We match the person in the video, to the photo ID you upload during the ID verification process. PLEASE DO NOT WEAR A FACE MASK WHEN RECORDING YOUR VIDEO ASSESSMENTS.

To complete the video questions, you need one (1) – only one – of the following: