Many Amazon Prime Video movies and TV series are available to stream in HD or 4K UHD and will play in HD quality by default if your internet speed is 5MB/s or faster. If you don't get HD quality, follow our tips to change Prime Video streaming quality. If you're streaming a title that is in poor quality, a week or unstable internet connection, or bad HDMI cable quality. Also, follow our troubleshooting tips for your streaming device below to fix the issue. Show
How to Change Amazon Prime Video QualityBefore you change Amazon Prime streaming quality, make sure you know the following things. 1. Prime Video quality settings are only available on iOS/Android etc. mobile devices and Amazon Fire TV Stick. Steps to Change Streaming Quality on Prime Video AppThis way applies to setting streaming quality on the Prime Video app from Android/iOS phones, tablets, Xbox, PS4, some Samsung/LG smart TVs. Note that many Android and Samsung TV don't offer Prime Video streaming quality settings. 1. Open the Prime Video app on your device. On Roku devices, head to Home > Settings > Display Type, and choose the resolution and frame rate from the options, such as 1080p HD, 4K HDR 30Hz. Steps to Change Prime Video Streaming Quality via Web Browser1. Sign in to Primevideo.com on your browser with the correct account and password. Also read: Top 100 Best Amazon Prime Video 4K UHD Movie What to Do If Prime Video Quality Is Poor/BadThe main causes of poor Amazon Prime Video streaming quality are low internet connection speed, bad HDMI cable quality, low-quality source, and low-quality streaming settings. Now, you should find a clue on how to fix poor Amazon Prime Video streaming quality. 1. Check your bandwidth speed You can easily dig out a tool to test your bandwidth speed. If you have a bad bandwidth speed, the quickest fix is to close other apps that are using the same WiFi network when it's possible. Improve your internet connection speed by switching to another better provider. 2. Change your HDMI cable quality If you watch Prime Video content from a device connected by an HDMI cable, a poor HDMI cable is a potential cause. Change to a good HDMI cable and test the HDMI cable quality using graphics software. This way isn't easy or convenient. Some devices such as Samsung 2019 Smart TV models have a setting that can be used to improve signal quality from a bad HDMI cable. Go to Menu > Support > Self Diagnosis > Signal Information > Signal History > DMI Delay Level, select Basic or Slow 1 or Slow 2 option. Additional Notes – PlayStation 4 supports the playback of Prime Video using an Alexa-enabled device. For further details, see: Play Videos with Alexa Using Your VoiceSony PlayStation 5 (including Digital Edition)
Microsoft Xbox Series X and Series S
Microsoft Xbox One
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