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If you want to get hired for an hourly position at Best Buy, you’ll need to know some basic information about the company and practice answering common Best Buy interview questions before you go in for your interview. Before you start, try to decide on a specific position you’d like to be hired for. Best Buy has many various departments and you’ll want to be very specific as to which one you’re applying for. Keep in mind that if a position in your ideal department isn’t currently available, you can opt to apply for a different position and switch to your preferred department at a later date. In this article, we’ll cover popular Best Buy interview questions and helpful tips to assist you during the hiring process at Best Buy. About Best BuyBest Buy is a large retailer that carries a number of electronics, entertainment products, and appliances. They also provide services and solutions for the products that they sell. Best Buy has over 1,000 stores across the U.S. and Canada. Working at Best Buy, you can work in any of their departments including Computers, Appliances, Home Theater, Mobile, Gaming, and more. You can also get a job as a GeekSquad Agent, visiting customer’s homes to fix issues with their technology products or appliances. Best Buy’s operating hours are 9 AM to 9 PM. While there are many job positions available at Best Buy, most interview questions for Best Buy will be relevant across the board no matter what position you’re applying for. This is because most Best Buy positions are customer-facing. Expect questions about customer service, ethics, and questions about your personality and communication skills no matter what. Here are some of the most common Best Buy interview questions along with some answer suggestions to help prepare you for your interview. 1. Best Buy Customer Service Specialist Interview Questions & AnswersQ1: “What do you enjoy the most about working in customer service?” Q2: “What would you say to a very chatty
customer who insisted on carrying on a conversation while you have other customers to help?” Q3: “How would you deal with an angry customer?” 2. Best Buy Sales Associate Interview Questions & AnswersQ1: “What would you do if you caught another employee stealing a phone case?” Q2: “Why is customer service important to you?” Q3: “What are your strengths and weaknesses in a sales environment?” 3. Best Buy GeekSquad Agent Interview Questions & AnswersQ1: “What are some top reasons that a laptop might be slowing down?” Q2: “What are the main components of a computer?” Q3: “How do you keep yourself updated with new technology?” Show that you’re actively learning new information and that you’re passionate about technology. If possible, give your interviewer information about any personal tech-related hobbies you enjoy regularly if they are relevant to the question. Best Buy Job Interview TipsDress Correctly & Arrive EarlyMake sure that you arrive at your interview at least five minutes early. Dress correctly, too. For a Best Buy interview, we’d recommend wearing a polo shirt with nice slacks or khakis at the least. If you would feel more comfortable wearing business casual, you should wear that instead. If you show up dressed inappropriately it doesn’t matter how you answer your Best Buy interview questions. You probably won’t get the job. Do some Basic Research about Best Buy before Your InterviewMake sure that you can answer Best Buy interview questions related to their company mission and values before going in. If you’re applying for a GeekSquad position, take a look at the GeekSquad blog as well as the serviced offered by GeekSquad. Best Buy also has a YouTube channel that you can use to learn more about the products that Best Buy carries.Take Interest in at least One Area of TechnologyMost positions at Best Buy involve working with technology. Even if you don’t mean to work as a GeekSquad Agent, you’ll benefit from being familiar with at least one Best Buy department. If you don’t already have a lot of tech-related knowledge, pick one of their departments and start your research! Best Buy interview questions often involve technology and electronics knowledge. You Might Also Be Interested in: ConclusionDid you find any of these Best Buy interview questions or tips helpful? Let us know in the comments below! To get more information about working at Best Buy directly from people who’ve already worked there, view their Glassdoor profile. Then, find current job openings in your area and submit an application if you find a position that seems right for you. Finally, use this list of interview questions for Best Buy to get ready for your interview. Good luck with your interview!How do you ace a customer experience interview?Have a positive, upbeat demeanor during the interview, since those are qualities that most companies will look for in people providing customer service. Look for opportunities to demonstrate that you understand how to provide effective customer service, and that, in particular, you are aware of the company's needs.
Why do you want to work at Best Buy answer?Why do you want to work for Best Buy? State you love the products that Best Buy offers and you enjoy working with customers; emphasize that you feel working at Best Buy will allow you to do both.
How many interviews does Best Buy do?1-2 weeks later you will get a call for your first in-person interview with your direct supervisor/manager. If all is good, you will receive a call 1-2 weeks later for a second interview will be held with either the Assistant Manager or General Manager of the store.
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