Common Problems Show
For a console account to be able to connect, create characters, and play it must be linked to a Battle.net account. If you were previously able to create characters and play them online, your console account was already connected to a Battle.net account. If you link a new Battle.net account, your console account will inherit the characters and progress from the new Battle.net account. In order to regain access to your original characters and progress, you must link your console account to the original Battle.net account it was connected to. If you do not remember the email address that was used for the original Battle.net account, please contact us. Please note that progress from separate Battle.net accounts cannot be combined. If you have started new characters while linked with the new Battle.net account, you will need to decide whether you want to go back to the original account or continue with the new account. Please log in to submit feedback. Common ProblemsUsed the save and exit function, but can't find my character If you can't see a character you were previously playing, ensure you are looking for the correct character type by switching between the Online and Offline tabs in the top right of the character select screen. If you are playing offline on different PCs, characters are stored locally and need to be exported to the other device(s) after each play session. If you are looking for a character you previously played in Diablo II (2000), offline single player characters can be manually imported into Diablo II: Resurrected. Characters that have been deleted cannot be restored. Customer Support cannot restore deleted character. Please log in to submit feedback. More Games Battle.net App Downloads Game Forums Close Overwatch League Overwatch World Cup Hearthstone Masters StarCraft II WCS World of Warcraft Arena World Championship Community Tournaments Close Log In Account Settings Create a Free Account %USER_BATTLETAG% %USER_BATTLETAG_CODE% %USER_EMAIL% Account Settings My Gifts Log Out Close Log In Support 0 Account Settings Create a Free Account %USER_BATTLETAG% %USER_BATTLETAG_CODE% %USER_EMAIL% Account Settings My Gifts Log Out Close Home Games Blizzard Diablo II: Resurrected™ Overwatch 2 Overwatch World of Warcraft Hearthstone Heroes of the Storm™ Warcraft III: Reforged™ Diablo IV Diablo Immortal™ Diablo III StarCraft II StarCraft: Remastered Blizzard Arcade Collection Warcraft Arclight Rumble™ More Games Battle.net App Downloads Game Forums Shop News Esports Overwatch League Overwatch World Cup Hearthstone Masters StarCraft II WCS World of Warcraft Arena World Championship Community Tournaments SupportAccountMy GiftsCareersCompany Why are my characters gone Diablo 2 Resurrected?It's actually quite simple, and one of the steps should work. First off, try to exit the game and come back in. If that doesn't work, log out of the Battle.net client and log back in, then turn the game on again. Next, try to restart the client, or even reinstall it completely.
Where did my characters go in Diablo 2?If you came back to Diablo II and your characters are missing, check the following: Make sure you are logging in with the correct account. Make sure you are logging in to the correct region. Create a new character and delete it on the account to refresh the character list.
How do I fix resurrected Diablo 2?Step 1: Open the Battle.net desktop app and go to the Diablo 2 Resurrected page. Step 2: Click on the cogwheel icon next to the Play button and select the Scan and Repair option. Step 3: Click on the Begin Scan button. Then wait for the repair process to finish.
Do characters expire in Diablo 2 Resurrected?Expired characters cannot be recovered. Single Player characters do not expire. Newly created characters will expire after 10 days of inactivity. Characters played for two hours or more will expire after 90 days of inactivity.
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