Does Apple Pay refund money if scammed

Is there a transaction on your debit card, credit card or Travel Money Card that you don’t recognise? Unauthorised digital fraud or scam transaction? Or an issue with something you’ve purchased? Here's what to do.

You can cancel the payment or ask the person to send the money back if you sent the wrong amount or sent money to the wrong person. You can manually accept payments by going to Settings > Wallet & Apple Pay, then tapping your Apple Cash card.

Table of contents

1. What do I do if I get scammed with Apple Pay?

2. Can Apple Pay payments be refunded?

3. Does Apple Pay refund you if scammed?

4. Can you get your money back on Apple Pay?

5. Can Apple Pay transactions be refunded?

6. Can you get money back if scammed on Apple Pay?

7. How do I get a refund from Apple Pay?

What Do I Do If I Get Scammed With Apple Pay?

If you are using a credit or debit card from the Wallet, you should file a fraud complaint with the issuer if you are experiencing any issues. You can file a fraud complaint with Apple Pay Cash by opening the Wallet, tapping Apple Cash, then the 3 dot icon, and contacting Apple Support. You can also report it to the police.

Can Apple Pay Payments Be Refunded?

Providing a receipt is generally sufficient for returning purchases made using Apple Pay. Refunds are processed automatically by the merchant, and your payment card is automatically credited.

Does Apple Pay Refund You If Scammed?

Instead of sending the money to you, ask the recipient to return it. Refunds can take up to 1-3 business days, depending on the bank or card issuer. Payments made through Apple Pay are just like any other private transaction between two people.

Can You Get Your Money Back On Apple Pay?

Refunds can take up to 1-3 business days, depending on the bank or card issuer, for the money to be refunded. Payments made through Apple Pay are just like any other private transaction between two people. We can help you if you are unable to cancel or receive your money back from the recipient.

Can Apple Pay Transactions Be Refunded?

Apple Pay refunds are available to customers who made purchases using Apple Pay. It is possible that the cashier will ask you to provide the last four digits of your Device Account Number rather than the last few digits of your card number, which is the main difference.

Can You Get Money Back If Scammed On Apple Pay?

In the event that you authorized the transfer, Apple Cash considers it valid and will not reverse or refund the funds if they are not received. Here is more information on how to avoid scams from Apple. It is not recommended to use P2P services this way. Each of them does not provide any protection for purchases.

How Do I Get A Refund From Apple Pay?

  • You can report a problem at apple.com/reportaproblem.
  • Your Apple ID and password are required to log in.
  • You can also tap or click “I’d like to”.
  • You can request a refund by clicking “Request a refund.”.
  • Then, choose Next from the list of reasons why you want a refund.
  • Then, select the item or items you bought and click Submit.
  • Watch can i get money back form apple pay scam Video

    Does Apple Pay refund money if scammed

    Louis

    I’m a content writer who has eight years of experience creating compelling articles and short stories. I’m continuously searching for new topics and stories to capture the attention of new readers. With my knowledge and experience, I can help you fulfill your content creation goals.

    Apple Pay may be a convenient way to send money, but it's also become a favorite among scammers looking to make a quick buck at your expense.


    Does Apple Pay refund money if scammed

    By Verified.org

    Updated 10 March 2022

    Does Apple Pay refund money if scammed

    Banking & Finance Money Transfers

    Share to

    Share

    • Facebook
    • Twitter
    • Reddit

    Identified Scam:

    Key Finding

    Scammers use several techniques to steal your money and information via or impersonating Apple Pay.


    Key Risk

    You can lose your money and/or have your identity stolen.

    Sections on this page

    1. What Are Apple Pay Scams?
    2. How To Beat and Avoid Apple Pay Scams
    3. Warning Signs to Watch Out For
    4. What To Do if You've Fallen for Apple Pay Scams
    5. Frequently Asked Questions

    Apple Pay scams can be avoided as long as you know how they work and red flags to watch out for. To avoid being scammed, you should only use Apple Pay to transfer money to people you know and to legitimate businesses.

    What Are Apple Pay Scams?

    As an alternative to a physical wallet, Apple Pay makes it easier to send and receive payments right from your cell phone. Since its debut in 2014, Apple Pay boasts 507 million users worldwide opting for the digital wallet over cash. 

    Unfortunately, its popularity, ease of completing a transaction between two people, and simple design have caught the attention of scammers as well. Take a look at the most common Apple Pay scams and how they work. 

    Unsolicited Payments

    Out of nowhere, you receive a private transaction from someone on Apple Pay who asks you to return the money. Naturally, you believe it was an honest mistake and send the money back. However, in reality, the scammer (the person requesting money) had connected a stolen credit card to Apple Pay and used it to transfer money to you.

    Once you refund the money, they'll delete the stolen card and add their own card so that the funds you sent will be transferred to them—you've lost the money you sent to the scammer.

    Fake Payment Methods

    You're selling something online, probably a big-ticket item like a car or computer. Someone offers to purchase the item using Apple Pay or their Apple Cash Card. Unfortunately, they're using a stolen credit card.

    Once you accept the payment and send the item, you find out it wasn't legitimate. So the money ends up being removed from your account, and you lose the item you sold as well. 

    You Send Money but Never Receive the Item

    You're scouring the Internet for an in-demand item, such as tickets to a sold-out show. Once you find a seller, they ask you to pay via Apple Pay. Once you transfer the money, they disappear without sending the item. 

    In this example, a buyer agreed to a seller's terms to accept payment via Apple Pay. Unfortunately, the seller blocked him once he transferred the money, and the item never arrived.

    Does Apple Pay refund money if scammed
    You should be careful when sellers only accept payment via Apple Pay or other similar money transfer app. (Source: Reddit)

    Phishing

    Another twist on an Apple Pay scam involves fake emails, which appear to confirm a payment you've made. When you click on the link provided, you expect to be directed to the Apple Pay website to request a refund.

    Instead, you'll be asked to enter your financial information, which scammers will then use to steal your money and possibly your identity. 

    Messages that ask for your information, or appear to confirm some changes to your account, are typically phishing messages that only want to steal your information.   

    Does Apple Pay refund money if scammed
    Pay attention to URLs to make sure you're visiting a legitimate Apple website, and not a phishing site. The real Apple Pay site will be https://www.apple.com/apple-pay/.(Source: Apple Community)

    Even the most authentic-looking emails can end up being a scam. In the below example, this Apple Pay receipt indicates an "integrated purchase" totaling $155.99. If someone clicks the link, they'll need to enter their Apple ID, email address, and billing details.

    Although the person receiving the email wasn't actually charged (since this isn't a genuine receipt), the scammer now has access to their Apple Pay account and financial information, laying the groundwork for future fraudulent activity. 

    Does Apple Pay refund money if scammed
    Some Apple Pay scams will use fear to trick you into clicking fake links. (Source: MailGuard)

    Unsecured Internet

    A scammer could intercept your payment information on your Apple device if you enter your card information in Apple Pay or make other changes to your account while using an unsecured WiFi network. They could then use it to make unauthorized purchases. 

    Strange Payment Requests

    You might receive a request from a company or individual asking you to make a payment via Apple Pay messaging. Even if the sender includes an official logo, they are likely an impostor. 

    How To Beat and Avoid Apple Pay Scams

    Apple Pay is simple to use, but you should always treat it with caution, as you would your bank account or cash. 

    Take these precautions to avoid becoming the victim of an Apple Pay scam:

    • Send and receive payment only to/from people you know.
    • Report payment requests from strangers.
    • Don't accept payment automatically (change your settings).
    • Review transactions regularly.
    • Be careful with accidental transactions.
    • Enable additional security settings.
    • Link your card to a credit card vs. a bank account.

    Send and Receive Payments Only To/From People You Know

    Make sure you confirm the identity of any person who contacts you through Apple Pay. You might recognize the name, but a scammer could be impersonating your friend.

    If you weren't expecting a payment, reach out to your friend personally to verify the payment is legitimate.

    Report Payment Requests From People You Don't Know

    If someone sends a payment request and you don't know them, click on the option to "Report Junk." You can also block the sender. 

    Change Settings to Accept Payments Manually

    The default option in Apple Pay enables you to accept payments automatically. To ensure you don't accept payments from scammers, change your payment approval settings to "manual" so you can always review the payments. 

    Review Recent Transactions

    Make sure that any payments you've received are genuine by checking out the payment details in the Recent Transactions section of Apple Pay. It may take a few days for payments to go through, so it's best to confirm the payment was successful before sending an item that you sold online.

    Exercise Caution With Payments Sent "By Mistake"

    If someone sends you money in error, ask them to cancel the transaction—you should not have to return the money. If they refuse, it's very likely a scam. 

    Enable Additional Security Settings

    Never change your Apple Pay settings or financial information while logged into an unsecured network. Check your settings to turn on additional security settings, such as multi-factor authentication or log in by PIN or fingerprint recognition.

    If you're scammed out of your money, you'll have more recourse with your credit card company than you would with a debit card or bank account. 

    Warning Signs to Watch Out For

    Apple Pay's simple, clean design and accessibility make it a target for scammers. When you use the digital payment service, make sure you're aware of these red flags so you can stay safe: 

    • Strange messages.
    • Receiving payments or payment requests from people you don't know.
    • Pressure to use Apple Pay.

    Strange Messages

    Use caution when you receive emails or messages from Apple Pay claiming you've received a payment or need to update your account info. Do not click on any links in emails that claim to be from Apple Pay. These messages will contain sloppy wording, misspellings, and grammatical errors. 

    Pay Attention to Links

    Fake Apple Pay emails will contain links to fake Apple websites designed to steal your information. Before clicking on any links, make sure they take you to the genuine Apple website (Apple.com). 

    Receiving Payments or Requests From Strangers

    Be suspicious of any payments or payment requests that come in from people or companies you don't recognize or anyone you have never contacted before. These unsolicited messages and requests usually tend to be the work of scammers. 

    Pressure To Use Apple Pay

    Usually, only scammers will pressure you to use Apple Pay. They know they'll have an easier time disappearing with your money when using the digital payment system. If you need to pay someone and they refuse all other forms of payment (e.g., cash, PayPal, etc.), you should proceed with caution.

    What To Do if You've Fallen for Apple Pay Scams

    As a victim of an Apple Pay scam, you're probably wondering whether it's possible to get your money back. Here are the steps you should take next:

    • Cancel your Apple Pay transfers
    • Dispute the payment
    • Update your passwords
    • Report the scam

    Contact Details

    Apple


    • General Enquiries
    • Report Fraud

    Phone: 1-800-275-2273
    Website: https://www.apple.com
    Contact page: https://support.apple.com/contact

    Email: [email protected]


    Does Apple Pay refund money if scammed


    Verified Contact Details

    It's important to verify links and contact details to beat imposters.

    Cancel Transactions in Apple Pay

    If you sent money to a scammer, you could try to cancel the transaction within Apple Pay. You can also contact your bank or credit card company to report that your payment resulted from a scam and see if they can reverse it.

    Dispute the Payment With Apple Pay

    If your efforts to cancel the payment through your bank are unsuccessful, another option is to dispute the payment directly with Apple Pay. First, tap the transaction in your account and select "Report an Issue," then "Charge Dispute." 

    Update Your Passwords

    If you clicked on any links in a fake Apple Pay message, change your Apple Pay password immediately. Contact your bank or credit card company if you believe your financial information may have been compromised. 

    Always Use Strong, Unique Passwords

    It's essential to use a unique password for every online account—this protects you if your information is stolen. Use a password manager to help you keep track of all of your different passwords. 

    Report Apple Pay Scams to the Authorities

    Depending on the type of Apple Pay scam that you fell victim to, you should report it to the appropriate authorities, such as: 

    • Your local police
    • The Federal Trade Commission (FTC)
    • The FBI's Internet Crime Complaint Center (IC3)

    Frequently Asked Questions

    Can you get scammed on Apple Pay?

    Yes, several different scams take advantage of Apple Pay users, including sellers who don't end up sending you your item or fraudsters sending fake Apple Pay emails to steal your information.

    I got scammed on Apple Pay, what do I do?

    If you've sent someone money on Apple Pay but never received your item, you can try to cancel the transfer. You can also dispute the charge with Apple. 

    If you've fallen for an Apple Pay phishing scam and had your information stolen, you should change your passwords and report the scam immediately.

    About This Article

    Tagged

    Banking & Finance Money Transfers


    Sources

    • WAFB9: BBB: Beware of digital wallet scams
    • USA Today: I got caught in an online ticket scheme. Venmo, Apple Cash don't protect consumers like credit cards do
    • Reader's Digest: Is Apple Pay Safe?
    • WGNA: Beware of Scams Using PayPal, Venmo, and Apple Pay
    • Statisa: Apple Pay - statistics & facts
    • Clario: How to Stay Safe and Avoid Frauds Using Apple Pay
    • Better Business Bureau: BBB Scam Alert: Avoid peer-to-peer payment scams on Paypal, Zelle, Venmo, and others

      Does Apple Cash refund money if scammed?

      Apple Cash is a peer-to-peer money transfer service that doesn't include buyer protection. Unfortunately, this means that an Apple Cash transfer can't be reversed (because you authorized the transfer). But if you used Apple Pay to send money to a fraudulent store or scammer, you can dispute the transaction.

      Can I get a refund if I get scammed?

      Contact your bank immediately to let them know what's happened and ask if you can get a refund. Most banks should reimburse you if you've transferred money to someone because of a scam.

      How can I get my money back from Apple Pay?

      How to request a refund.
      Sign in to reportaproblem.apple.com..
      Tap or click "I'd like to," then choose "Request a refund.".
      Choose the reason why you want a refund, then choose Next..
      Choose the app, subscription, or other item, then choose Submit..

      How do I get my money back from a Cash app if I was scammed?

      How do I File a Dispute?.
      Tap the Activity tab on your Cash App home screen..
      Select the transaction in question and tap the … in the top right corner of the screen..
      Select Need Help & Cash App Support..
      Tap Dispute this Transaction..