How do I contact Blue Cross Blue Shield Michigan?

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Shopping for health insurance?
Need help with your login or our website?
Can’t find what you’re looking for?
If you don't have your ID card or EOB handy
Other helpful phone numbers
Medical records and appeals
Precertification
Access Your Benefits
Changing Coverage?
Global Coverage
Racial and Ethnic Disparities in Maternal Health
How do I speak to a representative at BCBS Il?
Is Blue Cross Blue Shield based in Michigan?
Is Anthem Blue Cross in Michigan?
Does Blue Care Network of Michigan work in other states?

Shopping for health insurance?

If you need a new plan, we have the options you're looking for. Contact us and find a plan that works for you.

Need help paying your bill? Find out how to make a payment.

For questions about ID cards, benefits, claims or other issues: Call the number on the back of your member ID card or 313-225-9000.

1-888-417-3479

Can’t find what you’re looking for?

If you're a member, log in and try MIBlue, our virtual assistant,to quickly find the information you need.

For all members, the best way to reach us by phone is to call the Customer Service number on the back of your subscriber ID card, formerly known as the enrollee ID, or on your Explanation of Benefit statement. You'll find our mailing address there too. Not sure where to look?

If you don't have your ID card or EOB handy

We have phone numbers and an address for you below. Just select the link that applies to you.

Other helpful phone numbers

Medical records and appeals

1-866-346-7299

Precertification

Call us if you have questions about getting approval for treatment or a procedure.

1-800-572-3413

Access Your Benefits

You can use our interactive search to find your local Blue Cross Blue Shield Company's website. Your local company can help you to:

Change your coverage
Estimate the cost of a medical procedure
File or check on claim
Replace your member ID card
Review your balance
View your plan details

Looking for Insurance?

Learn about insurance options for Individuals & Families or Employers.

Save on products and services that enhance your health and wellness.

Changing Coverage?

If you are moving to a new state, changing jobs, out of work, getting ready to retire, or your employer has stopped offering insurance, Blue Cross Blue Shield can help.

Global Coverage

Blue Cross Blue Shield companies provide a best-in-class, comprehensive suite of international products and services for people who live, work and travel internationally, giving them confidence that quality care can be accessed wherever and whenever they need it.

Blue Cross Blue Shield Global™

Current Members

Blue Cross Blue Shield members have access to medical assistance services, doctors and hospitals in most countries around the world. To learn more about your international coverage visit BCBS Global® Core or contact your local BCBS company.

An Expanded Portfolio of International Solutions

Blue Cross Blue Shield offers enhanced coverage and service through its broader portfolio of international health insurance products to meet the unique needs of globally mobile individuals and businesses worldwide. International healthcare coverage is available for employers, individuals and students, providing peace of mind for everyone from short-term travelers to long-term expatriates, for destinations around the world.

Whether you or your business reside inside or outside the U.S., we offer international healthcare products that deliver the security and stability you have come to expect from Blue Cross Blue Shield.

Visit Blue Cross Blue Shield Global to learn more about our full range of international products and services.

The Blue Cross Blue Shield Association is an association of 35 independent, locally operated Blue Cross and/or Blue Shield companies.

Racial and Ethnic Disparities in Maternal Health

Pregnancy and childbirth complications in the United States have increased among all women by about 9% between 2018-2020. Black, Latina and Asian women all continue to fare worse than White women when it comes to the likelihood of complications.

Read More

COVID-19 Updates

We’re committed to supporting our members, communities and healthcare workers in the wake of the novel coronavirus outbreak

Learn More

BCBS Progress Health

The latest issue analysis, commentary and authoritative insight on health care from the Blue Cross Blue Shield Association

Learn More

The Blue Cross Blue Shield Association is an association of 35 independent, locally operated Blue Cross and/or Blue Shield companies.

How do I speak to a representative at BCBS Il?

Member Services. 1-877-860-2837 (TTY/TDD: 711) Call to ask about your plan benefits, help finding a provider, to change your PCP, and much more. ... .

24/7 Nurseline. 1-888-343-2697 (TTY/TDD: 711) Our 24/7 Nurseline lets you talk in private with a nurse about your health. ... .

By Mail. Blue Cross Community Health Plans..

Is Blue Cross Blue Shield based in Michigan?

Where we are. Our corporate headquarters locations: Blue Cross Blue Shield of Michigan, Detroit.

Is Anthem Blue Cross in Michigan?

No, Anthem and Blue Cross Blue Shield of Michigan are two separate companies.

Does Blue Care Network of Michigan work in other states?

As a Blue Cross member, your health coverage goes with you when you travel. No matter what plan you have, you're covered for emergency care in Michigan, across the country or around the world.

contact blue cross blue shield michigan