How do you restart a game on Android?

You can delete Play Games data from your Google account for one or all games you’ve played. If you delete data for a game, you might also delete any in-game achievements or progress, depending on how the developer has built the game.

When you delete Play Games data from your account, it also deletes your Play Games data with Google. This will not delete data with the game developer. Learn how to remove a game’s access to your Google Account.

Delete Play Games data for a specific game

Delete your Play Games profile and all Play Games data

If you delete your Play Games profile, all of your Play Games information will be deleted from your Google Account and your gamer name will become available to other users.

1. On your Android phone or tablet, open the Play Games app
   
   .
2. At the top, tap More
   
   
   Settings.
3. Tap Delete Play Games account & data
   
   Permanently delete
   
   Permanently delete.

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Some games autosave your progress when you're signed in with Google Play Games. If your game autosaves, you can sync your game data and pick up where you left off. If you get a new Android phone, to restore game progress, sign in to the same account you used before.

How to restore game progress in Play Games

If your game is missing your progress, check if your game is using Google Play Games, and make sure you're signed in to the correct account. Try these steps:

1. On your Android phone or tablet, open the Play Store app .
2. Search for the game and open its detail page.
3. Under the preview images, tap Read more. At the bottom, look for "Uses Google Play Games."
4. If it uses Google Play Games, open the game and find the "Achievements" or "Leaderboards" screen.
   • If you can't find Achievements or Leaderboards, follow the steps to clear storage below. In step 3, select the game in place of Google Play Games.
5. On the "Achievements" or "Leaderboards" screen, to see which account you’re using, at the top, tap your profile image.
6. If this account doesn't match the account you were using before, go back and tap More
   
   
   Sign out.
7. Re-open the game and sign into the correct account.

Tip: Not all games automatically save your progress. If these steps don’t work for you, contact the developer directly.

Fix problems with Google Play Instant

Games designed for Google Play Instant have an "Play" or "Try" button that you can open and play instantly without having to install. If you have problems with instant apps, you can try opting out and opting in again. Learn how to opt in and out.

Fix other Play Games errors

Clear storage of the Play Games app

1. Open your device's Settings app.
2. Tap Apps & notifications
   
   See all apps.
3. Scroll down and tapGoogle Play Games.
4. Tap Storage
   
   Clear storage.
5. Reopen the Play Games app.

You can also retry these steps and select Google Play services or the game that you are having trouble with.

Restart your device

1. Press and hold the Power button until the menu pops up.
2. Tap Power off or Restart if that is an option.
3. If needed, press and hold the Power button until your device turns on again.

If you're still having trouble

If these steps don’t work, see other troubleshooting steps.

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