How far is Samoa from Australia by plane?

Economy Lite: All fares subject to availability. International return fares may vary with the addition of local taxes and charges or due to currency fluctuations. All fares prices are based on a one way Economy Lite fare booked on virginaustralia.com. Seat selection and checked baggage are not included in Economy Lite fares. Payment surcharge may apply. Economy Lite fares are not recommended if you require flexibility with your travel as cancellations are not permitted and you may need to pay a fee and any fare difference to make a change. For other fare types, a fee and fare difference may be payable for changing or cancelling your booking. See Virgin Australia’s Fees and Surcharges page for more information. Refunds are not permitted for Economy Lite and Choice fares if you cancel your booking. Refunds are permitted for Economy Flex fares on payment of a fee. You may also request a refund for other reasons, including under the Australian Consumer Law. Check your fare rules for more information. Some flights may be operated by a partner airline. Different baggage allowances and conditions may apply to these flights. Full terms and conditions at www.virginaustralia.com

Economy Choice: All fares subject to availability. International return fares may vary with the addition of local taxes and charges or due to currency fluctuations. All fares prices are based on a one way Economy Choice fare booked on virginaustralia.com. Payment surcharge may apply. You can change or cancel your booking to travel credit by paying a fee and any fare difference. See Virgin Australia’s Fees and Surcharges page for more information. Refunds are not permitted for this fare if you cancel your booking but may be requested for other reasons, including under the Australian Consumer Law. Check your fare rules for more information. Some flights may be operated by a partner airline. Different baggage allowances and conditions may apply to these flights. Full T&Cs at www.virginaustralia.com

Economy Flex: All fares subject to availability. International return fares may vary with the addition of local taxes and charges or due to currency fluctuations. All fares prices are based on a one way Economy Choice fare booked on virginaustralia.com. Payment surcharge may apply. You can change or cancel your booking to travel credit by paying a fee and any fare difference. See Virgin Australia’s Fees and Surcharges page for more information. Refunds are permitted for a fee if you cancel this booking. You may also request a refund for other reasons, including under the Australian Consumer Law. Check your fare rules for more information. Some flights may be operated by a partner airline. Different baggage allowances and conditions may apply to these flights. Full T&Cs at www.virginaustralia.com

Business: Price is based on a one-way Business fare booked on virginaustralia.com. Seats are limited and may not be available at peak times or on all flights. Payment surcharge may apply. Changes incur any applicable fare difference. See Virgin Australia’s Fees page for details. Refunds are permitted if you cancel this booking. You may also request a refund for other reasons, including under the Australian Consumer Law. Check your fare rules for more information. Some flights may be operated by a partner airline. Full T&Cs at www.virginaustralia.com

Business seats were poor. Horrible design, couldn’t swap between sleep and sit modes without crew rebuilding seat. Lacks privacy. Can’t look out windows. Lack of storage. Movie list was rather limited. Safety brief was looong and unnecessarily packed with cringe story telling, Other than that it was Ok. Food was good for airline food.

Once I was on the plain it was excellent When I checked I. I didn’t think it is Proffesional to call someone’s name on the intercom and change their seats without even letting them know why ! I could not check in online - WHY we live in a first world country . I couldn’t pick my seat - also why? Train your staff to ASKED customers if it is ok to change their seats just before a flight. It was dishonest to ask my passport , take my boarding pass and print a new one and hoping I wouldn’t see . When I saw what is busy to happen I was VERY upset. I said “ Are you changing my seat number?” Only then they said yes . What’s up with that . If it wasn’t for the experience and incident I would have give AIR New Zealand a 5 star rating . But now I have to warn my American friend to reconsider flying Air NZ .

Pros: "You get what you pay for. Can't complain."

Pros: "Great crew and counter staffing. Only took about 10 minutes to get my ticket and half of that was due to some snag with the NZ visa details."

Pros: "Aircraft was a new A320. Superb. Loads of legroom and extra width . Great flight."

Pros: "Entertainment and board WiFi excellent"

Cons: "Boarding was a surprise, at least 200 m walking in the light rain, no previous warning."

Pros: "The crew was wonderful, very hospitable and friendly."

Cons: "The seating in economy class is abysmal. The seats are extremely small and the rows are to close together. There is no leg room. The seat cushioning is almost nonexistent. It's like sitting and leaning back on a board. On this last trip I had a window seat. I'm 5'4" and 115 lbs."

Pros: "Crew was okay. Nothing special but not bad."

Cons: "The WiFi didn’t work! Don’t advertise it if it is not working. Even setting it up is far too much work/confusing."

Pros: "Entertainment options. Communications from captain. Dimming of cabin lights."

Cons: "Delays on both ends, including a substantial delay waiting for an open gate. Food was poor. Flight attendants were occasionally impolite."

Cons: "Not being scammed on bag charges."

Pros: "New Zealand Air staff were friendly, informative and courteous throughout the entire flight! I was floored by their service and by what was offered. They even worked to arrange for people to move around (some were packed 4 to a row, but there was plenty of space throughout the craft)."

Pros: "Their English, unlike US English, is a little hard to understand."

Cons: "I can’t be more demanding. Everything on the flight were good."

Pros: "slightly more roomy than most carriers"

Cons: "since it was a Friday during Lent, there could have been non-meat options on the meals. One lunch and one supper offered only chicken and beef both times."

Cons: "They have to provide better food."

Pros: "The plane, seat, food, amenities, staff, etc were all world class"

Cons: "LAX immigration is a nightmare but not NZ fault."

Cons: "After scanning boarding passes at gate, flight crew required us to show them again at the plane door. We had already stowed our phones, as I think others had. Minor issue but caused what seemed like an unnecessary backup at the cabin door. Our other domestic Air New Zealand flight didn't require it."

Cons: "They don't greet me only the people in front and behind me. I didn't receive a meal she skipped me i don't know if you have to pay or not but the person on the left of me got one and the person the right got one"

Pros: "Good seats great staff"

Cons: "Paying for movies not impressed"

Pros: "Air New Zealand is a great airline. They give you a lot of food and the seats seem to have a little more space between them so your knees don't hit the back of the chair!"

Cons: "That they left my luggage, 1 piece off entire flight! A brightly patterned piece! In 50 years of flying!!! Has NEVER happened! Had to spend the 1st several hours running around looking for underwear and jacket! Not a great start to vacation! And $100 nzd doesn't buy much!"

Pros: "Air New Zealand was great, plane comfortable and the crew very nice"

Cons: "$120 to check my 12kg bag! I was outraged! Was sold a ticket that included nothing but a seat and virgin and air new Zealand were not helpful. Kayak should have been more transparent about this exhorbitant fee! I plan to raise a stink when I get back to the states. Was shocked and had no other choose but to pay!"

Cons: "Was not informed a return flight listing required Was not informed $260 baggage fees"

Pros: "Entertainment was great and even leg room was decent for economy seating"

Cons: "There are no personal air vents. I was sweating for 3/4 of the flight and had to ask for the air to be turned down 3 times. The air vents they do have point inwards and do not get the window seats at all. Hope the return flight is better"

Cons: "My ticket did not say that it was a no luggage,no meal ticket & I printed off the E ticket & no where on the E ticket did it state no luggage.....I think that needs to be shown clearly when we book. I had to pay for 1 bag & it would have been $250 but ANZ did work with me &changed the ticket for $125 name-Marjorie Kalama"

Pros: "I got there on time"

Cons: "Staff not incredibly nice but OK. The thing that bothered me most is that if you book through KAYAK that sends you to Virgin Australia, you can’t book bag, nor buy a meal if you want. I didn’t want to meal but I did want a bag and it’s a big difference. If you do it online it’s 39 Australian dollars, but if you do it at the airport it’s AU$160. That’s just outrageous and the staff was not helpful at all"

Pros: "the fare is so cheap ,service is excellent"

Pros: "Crew was very nice. Allowed us to change seats within our section for more comfort. Good food. Loves the USB outlet at our seats."

Cons: "Seats near bathroom were very noisy"

Pros: "Really great service from the flight crews - smiley, polite and we were served drinks twice from a 2.5 hrs flight. Entertainment program was great with better leg space. Overall it was a pleasant experience! Thanks"

Pros: "Very friendly and accommodating staff. Good food, comfortable seats, and excellent entertainment choices."

Pros: "We fly a lot and have flown American, European, Asian airlines but this has to be the best experienxe ever. First, their checkin is all automated, even baggage. That makes the lines really short. Their staff standing by to help at every moment. When we used another airline in Australia Jetstar, we waited in line for one hour and then were scolded for being late! We even had to pay for our water and the staff took turn scolding us over our overhead bin stuff. Boarding of NZ airline was so comfortable, without pushing or crowds. Staff always welcoming you with a smile. Seats are wide and we were given free drinks, free headohones, and wait for it.... free dinner! And all served so politey and in the most gracious manner as if we were their guests. We were so taken back by their service and this was the aecond time we have flown with them in 10 days. My young daughter thought may be their staff gets paid more so they seem to be so much more happy. I also think that there is something when you dehumanize your customers by charging them for water and being uncaring to their needs. The staff also starts to treat the customers as cattle. Besides Southwest Airlines, I havent come across one another airline where the staff treat their custmoers with reapect while charging them for water. So airlines, take note. I would pay $50 per ticket extra just to be in NZ airline."

Pros: "Boarding best I've ever done"

Cons: "Food was airplane food why can't they do better"

Pros: "My husbands booking was not processed correctly from the site we booked through, and we didn't notice the mistake until we were checking in. We were at the airport at least 2 1/2 hours before boarding time. The mistake could have been rectified, we were told it would need an email from Virgin to confirm and change the booking. We photographed and sent through passport details. We phoned the booing site, we phoned Virgin, we were put on hold for 25 mins while the booking site phoned Virgin - but Virgin refused to help us out! My husband was not able to board the flight - no refund, no help - and the sad part was, it wasn't for a holiday - it was to visit and help his 87yr old father-in-law who had fallen and cracked his spine. No sympathy from Virgin, VERY DISAPPOINTED!"

Pros: "Awesome in flight entertainment! Very corteous and polite crew!"

Cons: "Im midsized asian, i the seats are too small"

Cons: "I was not able to board flight because air new Zealand Staff would not assist."

Pros: "Paid extra $100 for 2”premium “seats. What a joke. And no entertainment for an 11hour flight!!"

Cons: "Food was ok for airplane food"

Cons: "I was not able to pay for excess luggage online because I was told that I had to do it 48 hours in advance. I did not know I need and extra bag until the day before i left. So instead of paying the 1 dollar promotional fee advertised online i have to pay 191 dollars at the airport. That is ridiclous."

Pros: "Crew working hard and going the extra mile to alleviate systemic issues like overcrowding in economy, glitches with electronics, etc. They're resolutely cheerful and efficient."

Cons: "Air NZ are, like everyone else, packing more people in a plane: 10 across in economy, where it used to be 8. No upgrade option I could exercise, even though I've got plenty of miles and do this trip every 6 months, because of the fare class I booked through Kayak."

Pros: "VERY friendly and genuine!"

Cons: "Only one cookie-haha!"

Pros: "The staff was incredible. Additionally I loved all the entertainment options."

Cons: "We missed our connection flight slightly due to the fact that we weren't able to connect our baggage to British Airways and that the flight came in late."

Pros: "Courteous crew members and nice aircraft. New technology at check-in allows faster drops off for luggage! Replaces face time with real people (jobs) but it's also very futuristic. Flight attendant brought water very quickly when I requested it on my screen not knowing it if would work."

Cons: "We don't get sleepers to walk around in like in Aeroflot! My map didn't work on the way there so I couldn't learn fun facts about my flight!"

Pros: "Crew, cleanliness, movies"

Pros: "Everybody was so helpful and friendly. The seating was quite pleasant although my boyfriend and I are used to staying next to each other. The entertainment was extensive keeping anybody busy for a long flight and the menu was broad enough and good quality. This is the way all flights should be!"

Pros: "The service was very good, food good, seats comfortable. The sears on the way to my destination seemed roomier than on way home, maybe a different type of plane?"

Cons: "This was my first long flight 12+ hrs. And I wish I would have gotten the economy couch option. Sitting upright that long is difficult."

Pros: "Fr]iendlyt, efficient flight attendants"

Cons: "Only issue was demand of passenger behind me that I not recline my seat back. I complied and chose not to bring it to crew's attention but was unable to travel comfortably for last leg of our 20+ hour trip."

Pros: "Quick boarding and friendly staff"

Cons: "Could not eat the in flight breakfast as both contained wheat (I’m coeliac)"

Pros: "Food was nice, could have been a little bigger. Staff were friendly ... well, except one lady."

Cons: "expected to need the Qantas entertainment app, so didn't pick up headphones from the terminal before departure. However, it was an older plane with seat back TVs (and less choice)."

Pros: "Healthy airline food option, friendly helpful service, use of name and I'm on the bottom rung of ff status??"

Pros: "Flight crew is great"

Cons: "Didn’t like the the whole check in process. None of the system worked. Manual check in all the way and took so long. Not enough staff to service."

Pros: "Qantas is always a great choice. Good food and service."

Pros: "IFE Snack - bacon quiche Service"

Cons: "Stink The usual cramped seating Long wait to deplane"

Cons: "Seated in middle seat next to a very large and very smelly person I could hardly move and certainly not attlempt to eat or drink . Airlines do need to address this situation with people who are large . Non existent entertainment"

Pros: "Flight was delayed simply due to the poor positioning of the auxiliary power unit that is an acceptable reason for delay which shows absolutely poor operational management of the local airport operations"

Pros: "IFE for such a short flight, headset free. Cabin crew were quite pleasant. B737-800 series (Next Gen.) is a nice plane."

Cons: "Cramped. Lunch was that revolting beef & kale pocket (again!). Highest a/f of Tiger, Virgin & QF, which is fine if it’s worth it, which it most definitely wasn’t."

Pros: "Fantastic Service On time Easy boarding"

Pros: "Friendly staff, efficient processes, on time - and the only airline with a direct flight from Brisbane to Tokyo."

Cons: "If only I could afford business class :("

Pros: "It was a good and pleasant flight"

Cons: "The food was not good and it was not enough"

Pros: "Excellent flight - great from start to finish. Free wifi was a bonus! delicious afternoon tea"

Pros: "I liked the service, the friendly cabin crews. The food was good. We had a bit of turbulence on the way but all good. Thank you QF"

Cons: "On this particular flight, we had to wait like 30 minutes to get our baggage. Maybe because of the rain but otherwise all was good. Thank you QF"

Cons: "Ancient plane in bad need of a refurb."

Pros: "Service always attentive and genuine"

Cons: "Food was not as good as previous Qantas flights. Probably because it was catering to American crowd."

Cons: "cramped seats. a miniscule snack, with no napkin to clean up with"

Pros: "Known quality and reliable service It was all right."

Cons: "Entertainment is bring your own screen if you want to see the programme"

Pros: "Helpful service and comfortable seats"

Cons: "Don't choose seats 9 A/B/C as there is a bulkhead and not window in this aisle (Boeing 737-800)"

Pros: "I like food and service of crew members"

Pros: "Crew was amazingly helpful in all my enquiries"

Cons: "All amazing nothing to complain about it"

Pros: "Short flight . It's ok"

Pros: "Complimentary meals/snacks, socks, toothbrushes, eye masks, blankets and pillows"

Cons: "The wing in the Brisbane terminal had no charging stations and only two toilet stalls in the women's bathroom."

Cons: "Get sick of explosives checks!"

Cons: "Seat in last row very uncomfortable"

Cons: "Did not have any meal for the 2h45m flight"

Cons: "Delayed Boarding and they didn't say anything."

Pros: "Staff were pleasant enough"

Cons: "Boarded about 40 mins late (understandable but still a negative), entertainment system didn't work at all the entire flight for anyone except Business Class, and the food portion (dinner apparently) was miniscule. I was starving by the time I disembarked."

Pros: "They serve drinks and snacks, which is over two nights these days the entertainment was good, and the seating was average."

Cons: "We have a layover in Brisbane. It would've been nice to have a direct flight from Cairns to Auckland"

Pros: "Didn't eat anything over airline food as it was my 3rd flight to get home to Melbourne"

Pros: "Loved the two cords in the seat behind me and the iPad idea"

Pros: "Check in was easy. Option to select vegetarian diet on line"

Cons: "Very crowded configuration. Older aircraft. Staff service mediocre LAX to BNE, but good from BNE to LAX."

Pros: "Quick and easy to board Overall everything was good Food was above average Crew were accommodating and friendly"

Cons: "Headphones poor quality"

Pros: "- The kindness of the crew members - The food - The entertaining aboard"

Pros: "crew always pleasant big pillows & blankets"

Pros: "Another successful mission with QantasI like the overall experience and the way that Qantas recognise my platinum status it's always a great pleasure to fly to mystically and internationally with Qantas"

Cons: "I think the stream the in-flight entertainment is a bit of a cheat and then I should go back to providing entertainment those messages without a laptop or iPad"

Pros: "Wine and speed of service was excellent. Friendly and approachable crew."

Pros: "I liked that my baggage was returned to an address I gave the staff. However, my baggage was recovered and only delivered to me the Next evening at 6 p.m:(. It was most inconvenient as I had clothing For a graduation function I had to miss due to no baggage. :(:(:"

Cons: "I was most surprised to have NO baggage to arrive in Tokyo Especially as business class priority baggage. Staff at baggage handling in Tokyo were extremely helpful But NO compensation was given to allow me to purchase Basic materials. I was yoke I can collect $80 at Sydney airport On return!!!!!"

Pros: "Great service as always!"

Pros: "Warm service, provide healthy high fiber choice of food"

Cons: "I asked for some drink but it's not delivered until the crew started serving drinks to all passengers. I guess she forgot about my request. The aircraft is also a quite old one so entertainment facilities are not so updated."

Pros: "great flight and staff very nice and helpful. Arrived early even better"

Pros: "Entertainment selection was good, that was about it."

Cons: "Service was so poor. Being in economy they treated you like you were more of a nuisance to them then a customer. Got one drink served to me, 3 hours in, on a 14 hour flight. Our first meal was 3 hours in, and was served 30 min after the people next to me. Trash and dishes were not picked up and when we asked attendant he asked us to bring them to the cabin ourselves! after sitting with them in front of us for an hour after dinner. Window screens left up during flight omitting sun glare making It hard to sleep. been making the LAX to Brisbane or Sydney flight to 8 years now, Qantas has progressively got worse while Virgin customer service remains as a high standard. Looks like sales on Qantas will no longer entice me, I'll be sticking with virgin"

Pros: "Quick and easy service. Very friendly and polite."

Pros: "Lovely friendly staff"

Pros: "Melbourne has got self check in and bag drop working well....Sydney, take note and passengers be ready for it. That said the ground crew are there to help, but read the signs and don't get cranky if you hey sent back to do what you're meant to. On board, the cheese and cracker snack pack I got was great, nice to see complimentary snacks and drinks being maintained. Onboatd wifi via the app worked well and was actually able to use inflight entertainment on hand held device online the Sydney to Melbourne leg"

Cons: "It was a full flight but there was too much cabin luggage. Ppl had oversized bags and too much of it. Get stricter with the measurements would be my suggestion."

Cons: "food choices in business class ordinary"

Cons: "Row 10 seats were extremely cramped. Seemed worse than usual. Was placed in middle seat and was unable to even read a magazine. Hostess saw how cramped I was and commented that I should purchase a x class fare, Perhaps virgin should ensure they supply adequate basic seating"

Cons: "In flight entertainment screens would not work properly"

Pros: "Little interruption from pilot"

Cons: "Simon and His team were wooden and lazy."

Cons: "We were booked with a 45 min layover between flights, however they offboarded us and said that the minimum booking run is 1 hr required. Poor on Kayak end."

Cons: "Where’s the coffee? What about a proper snack? Why are the stewardesses so grumpy?"

Cons: "That the flight didn't wait 15 minutes for me to get on it."

Cons: "I am very dissatisfied with virgins service as described above I will certainly be telling all about that and I will likely transfer my velocity membership to qantas upon return to Australia If you want me to yell you how you could have improved your I have many ideas but I’ll slso say you won’t be getting them for nothing !!"

Pros: "The service from the crew was great."

Cons: "I’m vegetarian, the Meals offered were really bad and i was disappointed that I wasn’t offered some of the more appealing vegetarian options that were available for the rest of the passengers"

Pros: "We arrived in Adelaide"

Cons: "Having to wait in a massive line for an hour to check in our bags after landing in Melbourne from a Virgin Australia international flight - there should be a special counter for guests who are transferring."

Pros: "Easy checkin online. Easy bag drop at airport. Staff friendly and helpful. Snack enjoyable."

Cons: "Typical seating, far too cramped. Person beside me encroached on my personal space throughout the flight. Thank goodness it was only a 2hr flight between Melbourne & Brisbane."

Pros: "Crew were great and looked after us"

Cons: "Seats a bit small but better than some."

Pros: "The lounge and space on the flight"

Cons: "Bizarre that the passenger across the aisle from me had a ticket to Sydney which had been scanned twice by staff, didn't work, they couldn't work out why and let her on anyway after phonecalls from steward. She wasn't too pleased to be in Adelaide with all her luggage supposedly on the Sydney flight (last minute gate change). Security breach and error!"

Cons: "Going Melbourne delayed nearly 1.5hour Back home Brisbane another nearly 1.5hour and gate change a few times Very very bad experience"

Pros: "Virgin are usually one of the most competitive, efficient and pleasant airlines to fly."

Cons: "Plane delayed for over an hour with minimal updates. We finally boarded when we ought to have been arriving. A regular ipdate would have helped managed things at the other end better."

Pros: "Cleanliness, friendliness of stewards, seats."

Cons: "a more substantial breakfast snack would have been nice and then the option to select meal type. I left the supplied cookie as I am vegan."

Pros: "The leg room in the seats was great. Also the attendants attitude has led me to rate my trip 5 stars"

Pros: "they eventually returned it"

Cons: "they lost our bag on a direct flight, how can they do that? when we got there they only have an agent who told us to contact virgin airlines in melbourne!!!"

Pros: "The staff were lovely."

Cons: "The flight was delayed by two hours, the earphone jack only worked through one side."

Pros: "Everything was great. On time and very nice service Thanks"

Cons: "Really tight seating. My knees hit back of other seat."

Pros: "Free drink and snack Courteous service Arrived on time Free registered luggage"

Pros: "Departure lounge isn’t a 5 km hike from the street! Plane seems to have more leg room, onboard snack. Generally an easier package"

Cons: "Can’t think of a single thing!"

Cons: "Flight cancelled, then booked by Virgin without consultation, onto a flight via Sydney that would take 6 1/2 hrs to get there, had to request another flight but still lost most of the day of my holiday, plus left with many phone calls re change of rental car, arrival , parking bookings, and no compensation and then stress when I got to the airport and was told that despite being "booked " on the much later flight, now I might not actually have a seat. I had to wait while attendant at counter tried to find seats and only watch as they were taken by someone else several times. So unnecessarily stressful and misleading. Lost my original seats, had to sit separate from my companion, and no real concern by Virgin about their impact on customers' plans. Last time I flew, the plane was cancelled, and we had to wait hours for another one in the terminal, so I missed the body corporate meeting that was the ONLY reason I was flying to Brisbane, paying for overnight accommodation and car rental and flight and I MISSED it. Huge cost for NOTHING, as despite driving straight to the meeting, it was just finishing. Whilst at the airport trying to fly home, I heard another Virgin flight cancelled , again due to "unscheduled maintenance". Seems that maintenance and mechanical problems are common and way more common than they should be. So that is a big worry!"

Cons: "I didn't like seeing the build up of food and small rubbish in the seat tracks in front of me on both trips, there and back. It was revolting. Clearly the company vacuuming the carpet doesn't bother doing the job properly and doesn't take the time to look from the window seat position. Shocking indeed."

Pros: "Speed of service and willingness to help"

Pros: "The flight was good. On time. Friendly crew."

Cons: "Bag drop check in was terrible. So slow. Boarding wasn't efficient"

Cons: "I was unable to check in online and arrived in Melbourne 3 hours in advance of my flight. I had to stand in line for over an hour just to check in for my flight. It was a complete mess at the check in desk. There were several issues with other passengers that caused two gate agents to be tied up for upper 30 minutes. Rather than taking them to customer service they continued to block the line. Then with Economy gates being down to only 3 (with my guess at over 100 people waiting to check in) one of the agents used the economy line to service business class pasangers, when there were already 3 agents serving the business class patrons. While I understand business entitles you to special priorities but to have your economy passengers (who are all paying over $1500 a ticket) to have to wait so long for business passages to all walk straight get up can waiting 5 minutes felt very wrong and made many people upset. My family was waiting to see me off and subsequently got charges $30 in parking due to the delay in check in. Also communication at the gate was very poor. Flight was delayed several times due to wind and no announcement came from ground staff, only way I knew was due to an email. I could tell a lot of guests were very distressed. Very disappointed from a company that prides itself on service."

Cons: "Boarding was delayed without any explanation, and the staff member at the boarding desk was extremely rude when anyone dared approach her to ask what the hold-up was"

Cons: "Plane interior was nauseatingly hot"

Pros: "entertainment is good"

Cons: "surely the food can be better than half a muesli bar"

Cons: "my flight got cancelled, and was not notified. got put on the next flight which was 6 hours later, So had to wait 6 hours to fly to melbourne."

Pros: "Virgin Australia is fine, it's eDreams travel agency who is shoddy"

Cons: "eDreams are incompetent and unethical. In my opinion they are scammers And operate an entrapment operation. Do not book through them and kayak should reconsider their association with third party booking group"

Pros: "Friendly staff, ease of getting on and off the plane."

Pros: "Staff were good. Comfortable."

Cons: "Ridiculous boarding."

Pros: "Flight crew were lovely."

Cons: "Got told to "sit back down and don't worry" when our first flight was delayed, after I asked the lady at the gate that we may miss our connecting flight. She put other customers on different flights to make their connections, but when I approached was denied, and ensured we would make out next flight. Missed the next flight and had to wait another 3.5 hours for the next flight, even after explaining the situation to a gentleman at the customer service desk, he said he could not help us, and gave my partner and i am $8 food voucher while we waited as a 'sorry'. Then on the way home another 30 min delay. horrible first experience flying, Was very disappointed in the customer service & missed my brothers wedding. I should have booked Qantas instead of Virgin."

Cons: "Flight was very bumpy, and the air inside the plane was stuffy. I felt nauseated all the way through from take off to landing"

Cons: "I paid $65 for a seat with extra legroom, 13F, but at the airport found that I had been moved to 8A. Couldn't get my seat back, so spent 25 minutes on the phone to Virgin Australia today getting a refund."

Cons: "The only vegetarian food option contained gelatine, and when I asked for something different, I was told that they 'don't do that'. However, when a couple asked for something different for religious reasons, they were given another meal. I have been a vegetarian for 16 years, but apparently ethics means nothing when compared to religion. Staff were not sympathetic at all, and we went without a meal, after paying a lot of money for the flight, and checking in advance that there would be vegetarian food. Gelatine is not vegetarian."

More variety in movie choices

check-in at sydney was a bit disorganized. one well-dressed woman appeared to be in charge, staring at others who were not ready and checking in passengers. one person at business class check-in, was sarcastic and only mentioned the gate assignment, no bother to mention the lounge access etc... the crew on board was stellar. so polite, helpful and respectful. the meals were great, endless beverages, and the a350 is spectacular with the seat/bed, amenity kit, television, bedding, headphones. first time flying fiji airways- honolulu- fiji-sydney, and sydney-fiji-los angeles, all in business class. their fares are much more affordable than other carriers. hopefully, one day, they will use a widebody aircraft from honolulu- fiji, since it is a nearly 7-hour flight and the 737-max 8, although comfortable, would be better with a widebody plane.

Pros: "Crew was so helpful"

Cons: "Food ...special ordered food didnt make it in any flight. And quality of food needs bit improvement"

Pros: "Plane was nice, seats were very comfortable and staff were very friendly and attentive."

Cons: "Boarding was chaotic"

Pros: "Super comfortable n lovely crew"

Pros: "The people were great! And it was a smooth ride."

Cons: "The seats are very uncomfortable. I could not get comfortable and my tailbone just ached. I tried sitting on a pillow, but that did not help. And the cabin was too cold for me."

Pros: "Very smooth flight"

Cons: "No food options by row 29"

Pros: "the crew was good."

Cons: "hot as hell during check in outside and it took forever. then the entertainment on the plane which was prehistoric with everyone having to watch the same movie, plus it was a very old movie!"

Pros: "Crew, food, service"

Cons: "Interior and entertainment system quite outdated. When trying to turn on the reading lights the ones above the seats before us would go on, not ours (21H was our seat, 20H light would turn on, not ours)"

Pros: "The crew were welcoming, friendly, and accommodating."

Cons: "The plane is old and had no screens, so there was no entertainment option."

Cons: "More selections for movies . Fresh veggies or fruit in meals."

Pros: "Good price but not too good services"

Cons: "Better service management to avoid delay flight. Invest in better quality seats for passengers plus better entertainment value to increase more passenger"

Cons: "Boarding a bit chaotic"

Cons: "Nice crew. Newer airplane"

Pros: "Can't beat that. Bigger seat, better leg room, comfortable seats."

Pros: "Friendly efficient crew. Clean modern Airbus aircraft and no delays."

Cons: "Food was limited and not great."

Pros: "I have been traveling at least 4 times in a year for last 20 years. I never had such a worst staff specially the Msnager of Fiji airline ground staff at Sydney airport named Christopher. Such a rude ignorant person. The amount of luggage including baby stroller I traveled from Los Angeles to Nadi. Nadi to Sydney was perfectly fine. When I checkin from Sydney to los angles, the Fiji manager said you have to pay for stroller. I said I came all the way from Los Angeles to Sydney like that and I even showed the tags too, Christopher said Sydney has different policy. I left the stroller to him and Saud to him keep it for your kids and came back home without baby stroller."

Cons: "Worst Fiji ground staff at Sydney airport"

Pros: "The crew on Fiji Air is incomparable in friendliness."

Pros: "the crew always smiling."

Cons: "sitting in a plane at Sydney airport for three hours waiting for a part,for the plane was not much fun.But we still got to Apia that day,or maybe late but before 12 midnight was a very long day."

Pros: "Most people who work for the airline are kind."

Cons: "The quality isn’t there... vegetarian meal was the same on both flights and beyond below par. Planes seem to be pretty past there prime in the 4 flights I have been on. Check in process is a nightmare without any automated options that backs everything up. When I arrived in Los Angeles and found that two zippers had been torn from my bag and one pocket open, the baggage staff scoffed at my claim and told me to go speak to a third party that handles baggage claims... I’ll just steer clear next time."

Pros: "The way we were boarded."

Cons: "Seating was uncomfortable and meals were tasteless"

Pros: "Service, space, seats and one meal was good."

Cons: "Despite buying my ticket with virgin and being a platinum Fiji air tried to charge me $300 for an extra bag."

Pros: "Thank you for allowing 1 free bag since many carriers now charge even for the 1st one. Hot meal was good but serving curry may not appeal to all passengers."

Cons: "The lines were long to check our bags. I enjoyed the chicken curry meal but other people did not like it since it was a little spicy."

Cons: "Better organizing of boarding"

Pros: "Service was excellent. Very friendly crew."

Pros: "Our flight to NAN was delayed five hours ; however, when we came to the check-in desk, they knew immediately who we were and informed us of a change. The staff at the desk [a man and a woman] were extremely helpful and verified a change would be acceptable and they put in all of the work to make it happen - we returned an hour later and they had switched us to a flight from SYD - SFO - LAX on Qantas airlines. Things from there went off without a hitch ; while our departure time was still 5 hours later, we arrived to the US earlier than we would have on the SYD-NAN-LAX flight."

Cons: "The five hour delay ; however one cannot have qualms with inclement weather."

Pros: "Staff very good, food and beverage service was delayed or postponed due to turbulence but staff made up for it when service resumed."

Cons: "Entertainment movies not very many new releases."

Pros: "We have our seats by the window on our flight from Sydney to Nadi, we're so happy for that."

Cons: "We have our seats in the middle of the four (4) seats in the isle of the plane, it's so hard to go to the bathroom, which I do need to go often. We really were not happy and suffering during the flight from Nadi to Los Angeles."

Cons: "The flight was cancelled which ruined the trip for myself and seven friends."

Pros: "The staff was friendly, food delicious, and cabin not too chilly."

Cons: "Small tight seating and horrible food."

Pros: "Very nice plane and it includes food and drinks and wonderful service"

Cons: "Extra bag was pretty expensive"

Cons: "The gate agent was extremely rude and asked to see our passports. She insisted our carry on be checked in. My son is disabled and requires an isle chair. The gate staff did not allow time for him to get to his seat before letting the rest of the passengers board and the staff assisting him were very upset as were the passengers who were wondering what was taking so long to get to their seats."

Pros: "Professional and friendly crew. My 8th international flight in business class with 3 different airlines and Fiji Airways crew beat them hands down. Loved the Fiji Chicken curry."

Cons: "Angled seats Limited choice on IFE"

Pros: "IT was a quick flight."

Cons: "People always used my the way at my comfort seat to shortn there way...so it wasnt really comfortable. The Crew seemed really stressed."

Cons: "Seats are not comfortable"

Pros: "Lots of legroom. Clean, new plan. Friendly qnd efficient crew."

Pros: "As described above."

Pros: "Food options were good. Service was great. I think it was a great options with the price I paid."

Cons: "Seats are narrow for some people. It can be uncomfortable if the person in front reclines their seat, since the rows are close together."

Pros: "We love it enjoying the airport the flight service"

Cons: "Airport place for us to sleep love it"

Pros: "Crew was excellent"

Cons: "Food was average. Seats don't lay totally flat"

Pros: "It was okay the plan was a bit small and uncomfortable for an international flight.."

Cons: "My luggge didn't make the flight...I had to wait almost two days. And the airport is not close to where I was staying. No one offer to compensate for the inconvenience. We had to leave to another island so we was in a rush for our luggage."

Pros: "Crew was tentative."

Pros: "Not much. Bathroom was clean"

Cons: "Some of the TVs were out. Food was just horrible. Barely got one drink, bc stewardess never came back. They ran out of blankets also. U don't get assigned seats until at the airport which is impossible when you have a family of 4."

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