How long is the flight from Dallas to New York

Pros: "Free on board WiFi and a very clean plan... JetBlue you are the best"

Cons: "The seats were awful and uncomfortable. Payed 100 dollars extra for even more leg room and barely had any. Such an old plane for such a long flight. The seats in the first row barely fit a female with hips. The in-flight entertainment was staticky and you could barely see the TVs. Overall, one of the worst flights I have taken on JetBlue."

Pros: "Nice crew, nice plane"

Pros: "Complimentary snacks and drinks."

Cons: "Broken seat back, broken tray table, audio input didn't work."

Pros: "Crew was nice, and pilot was helpful and got us there early."

Cons: "My screen for movies didn’t work, and the level of comfort was... almost none. I would’ve upgraded to more room, but for $55? When I’m already checking a bag for $30? On top of flight price? Too high, expected JetBlue to not jam pack all the seats like the exit aisle.... for long flights, not again."

Cons: "Some flight attendant do not know how to treat people"

Cons: "Newer plane with less issues. Wasn’t comfortable at all and should be cleaner."

Cons: "Blue chips were not available! I really love them"

Pros: "Nothing"

Cons: "Plane to JFK cancelled. Jet Blue blocked ticket next day at 6am for China Southern. Spent additional $120 in transportation so I could leave home at 2am. Then when at JFK had to get a ticket at desk after an hour walking and being in line and after strong protest for they were not going to give me a"

Pros: "Nothing"

Cons: "I arrived to JFK 4 hours late."

Pros: "Cleo, our fly attendees made us feel right at home!"

Pros: "Comfort, snacks, and entertainment"

Cons: "More flights out of Albuquerque"

Pros: "Nice leather seats and more leg room than a few other companies."

Pros: "seat comfortable"

Cons: "food"

Cons: "Boarding took a long time. We were waiting in the tunnel for longer than usual."

Pros: "the crew was absolutely wonderful"

Cons: "no outlets! the screens for in flight entertainment were broken for our seats. we moved seats and the remotes for those seats were broken. flight was insanely turbulent. flight attendants had to break up a fight between a crazy woman who was banging on the guy’s seat in front of her."

Pros: "Crew was friendly. Food was good, especially the beef at dinner"

Cons: "Breakfast omelette was rubbery and really not good. Layover was way too long (4h). Not looking forward to my 11h layover on the way back, but at least JFK is a nice airport and I have lounge access through one of my credit cards"

Pros: "Service"

Cons: "Seat cushions need to be replaced! Plane seats were not cleaned either"

Pros: "4 hours late. Many people missed connections. We were up over 24 hrs by the time we got home. Had to check out of hotel & sit at airport for 8 hrs. Rough trip home after great vacation. Head of flight crew was very rude, likely because she was so tired. Rest of crew was fine, though I'm sure equally tired. Plane very comfortable though."

Pros: "Staff"

Cons: "See above. Had to wait 30 minutes at JFK to open up"

Pros: "Everything was smooth, great service, friendly staff and captain. Arrived ahead of time. Free Wifi. Great inflight entertainment."

Pros: "Nothing"

Cons: "Our redeye flight was ridiculously hot and the flight crew, for some inexplicable reason, didn’t seem to care or notice. Catching a second of sleep was impossible. The screaming baby didn’t help either."

Pros: "You can always count on JetBlue for good snacks and free WiFi."

Cons: "But the snacks and free WiFi is not enough to payback the delayed departure experience. Just a week prior, my JetBlue flight was scheduled on time and then three things delayed thre flight for three hours right before we took off and now this! I was told it was due to needing to replace a crew member from another delayed flight. How can that affect so many people? The seat was also super uncomfortable and the back of the cushion was rolling forward, which made it hard to sit for that long. we also didn’t have a gate when we landed so that added on an extra 30minutes. Really disappointed."

Cons: "My family and I decided to travel with JetBlue instead of cayman air because they had the tv’s for the kids entertainment. Was very disappointed when they didn’t work the entire flight home"

Pros: "Nothing"

Cons: "Everything"

Pros: "The flight was very smooth and the staff was very nice."

Cons: "The wifi did not work at all and my TV did not work so I had to listen to my music the entire trip."

Pros: "I appreciate that they let families with strollers board after Group A, there seems to be more space than the major carriers, and the snacks are good!"

Cons: "My Satellite XM radio didn’t seem to be working."

Pros: "Nothing good to say"

Cons: "The whole team was rude not helpful at all all they did was give an attitude only nice person was the girl with the glasses the other 2 infront rude and not helpful at all"

Pros: "As always, JetBlue gives one of the best mobile experiences while traveling, excellent flight as always with everyone from the staff very attentive and nice. Good to still be welcomed during the flight to those popcorn chips! An excellent overall experience"

Pros: "That Harry Potter was playing"

Cons: "That our flight got delayed so many times, they changed the departure time to sooner at the last minute and we had to book it to the gate from security, we missed our connecting flight and had to sleep in the airport."

Pros: "Nothing"

Cons: "The flight attendant was rude and they would stomp thier feets while walking throught the airplane waking everyone up."

Pros: "Great take-off and landing"

Cons: "Turbulence"

Pros: "Non stop flight"

Cons: "Loudest airplane I've ever flown on! All though there is excellent leg room the seats were the most uncomfortable!!!!"

Pros: "Comfortable and cheap."

Cons: "N/A"

Cons: "Luggage claim was not correct. We were given wrong carrousel number. Our luggage was at carrousel #6, but we were directed toward carrousel #2, even the help desk person was saying “luggage would come to carrousel 2”. It was a big hassle. Fortunately, my next connecting flight is after 6 hours."

Cons: "Baggage was lost and no one seemed to know where it went. But then it turned up in my hotel a few hours later so at least it got worked out."

Pros: "Everything"

Cons: "Nothing"

Pros: "Service"

Cons: "That you can't turn off the movie"

Pros: "Crew was very hospitable"

Cons: "The headphone jack wasn’t working properly, sound was muffled and fuzzy. Couldn’t enjoy any entertainment provided. The flight was full so I couldn’t ask for another seat either."

Pros: "Free in-flight WiFi service for all travelers on the plane. Many onboard entertainment choices available using individual LCD screen display. Many selections of in-flight meals and beverages available for purchase during your flight. Online seat selection and online check-in were fast and efficient. Additional perks for travelers available online."

Cons: "There was no food included in my flight."

Pros: "Absolutely nothing, zero stars in every caterory available"

Cons: "Only 1 flight per day to from Austin, Tx. Our 4:11 pm flight on Monday, Oct 9th was delayed 2 houra bc of weather in NY. That was understandable. However, our flight was delayed another 4 hours bc of no gate, held up earlier flight to Boston bc of late passenger and countless other issues. Such as maintence, rebooting plane systems, etc. Employees were clues and every employee gave different explanations. Once we boarded the flight crew was nasty and rude. Lastly, after boarding we were held at gate for another half hour before taking off. This was first time in many years i flew on jetblue bc i switched to american post jetblue tarmac nightmare. I will never fly jetblue again ever."

Pros: "On time. Liked not having to change terminals for connecting flight."

Cons: "At 5:30 am, Jetblue check in personnel in WPB were rude to passengers. Said It was our fault we were in wrong line to check our bags bc we had not read the sign that clearly said if we were pre-checked we should have waited 10 yards to the right. She refused to take our bags in the full sevice line until other passengers deferred and insisted our bags be checked In ahead of them since we had been waiting longer. There were not enough people to staff the bars in the JFK terminal before our flight boarded. Waited 15 minutes for one bartender to return from break. At next bar, in front of gate #16 there was no bartender. After 15 minutes someone appeared, only to take orders and disappear. Finally got a drink at a restaurant, nearby, but they said the drink had to be consumed there, not taken in the plane. No alcohol was offered on the plane between JFK and Burlington. Baggage crew ripped the handle off my Rimowan luggage."

Pros: "Seats were comfy."

Cons: "No coffee. Snacks were smashed."

Pros: "We were running a bit late for our flight, so the employee at the check-in counter made sure we checked in as soon as possible! He even checked in an extra bag free of charge, so we could go trough security faster! Greatly appreciated!"

Cons: "My in-flight entertainment system didn't work. Even though they offered me a voucher for the troubles, it made my flight a bit boring."

Pros: "I liked my face mask. overnight flight"

Cons: "I don't think there is the option to turn off the TV"

Pros: "Professional and genuine people who reflect the good in life."

Pros: "You can pretty much count on having a great crew with JetBlue This flight's embodied patience: patience with the lady who wanted to bring a smartecarte loaded with diaper bags, blankies, handbags and stuffed animals onto the plane; patience with the baby in the first row who cried throughout the entire boarding process and patience witht; patience with the lady in the first row (who didn't have a seat in front of her to put her handbag containing a small service dog underneath) and two, I guess, wanted to keep the dog on her lap during take off. It was a plane full of first time flyers, with resulting chaos. And they kept their cool throughout."

Cons: "It was a plane full of first-time flyers, with resulting chaos. it's not Jetblue's fault that people are chaotic and babies cry loudly when they are in unfamiliar surroundings. But it sure makes it trying for people who are sharing the same cramped space. You don't realize that there's an art to being a good passenger until you see passengers who are unskilled at being passengers. I know this sounds very unkind, but it was a late flight."

Pros: "The check in line was a little long, but moved quickly. Then the unthinkable happened and we got wind of our friend passing just as we got to the front. The woman working at the counter felt so bad for us that she actually moved us into our own row so that we could have the space to grieve. We were also traveling with a dog so that in itself was so kind and accommodating."

Cons: "The ambient lighting used throughout the cabin was too bright and stimulating to let me fall asleep in an overnight flight, should have been dimmed more or turned off. The seats did not help the comfort levels either, should have been able to recline a tad bid more. The carry-on-bag situation is getting out of control, you should crack down on people who bring too many bags or oversized bags that should be checked in instead."

Cons: "The crew wasn’t super friendly but they were nice."

Pros: "The crew’s positive energy and great service were truly amazing. Kudos Delta!"

Cons: "Turn on the lights before landing graduallyb- noone likes bright fast - too nasty;"

Pros: "The plane needed more leg room."

Pros: "When my initial flight was delayed significantly, the gate agents went above and beyond to help me get on an earlier flight so I didn't get home too late."

Cons: "The boarding process was awful. The gate agent was extremely rude - was shocked she was representing Delta. There was police on board arresting two passengers and crew was not saying anything."

Pros: "On time, comfortable flight. Great crew and service."

Cons: "Nothing. Everything was great."

Pros: "short flight"

Cons: "noisy plane. seems like Delta does not maintain their planes very well. flight was delayed, which made it stressful to catch connecting flight at LGA. when we were all on the plane, the pilot states that he apologizes for the wait, since we were waiting a while for take off. he said there was something wrong with the fuel system that had to get fixed but it is ok now. wow, that wasn't the right thing to say. as soon as he said that, the passengers started talking among themselves saying,,,,,,,,,,,,well, i hope it is ok now, because if it is not, we may not get to our destination! he should have rephrased that and simply said that;;;;; sorry for the delay, we were simply going through some maintenance on the plane to make sure everything is all-right, which it is, and we look forward to getting you to your destination in a few minutes! keep it simple without getting into all the details! geeeeeeeeeeeesssssssssssccccccccccchhhhhhhhh!!!!! :("

Pros: "Service"

Cons: "More seat space"

Pros: "Crew was friendly, cabin was clean."

Cons: "No Tvs"

Pros: "The crew was great and the service was quick and very nice."

Cons: "It sounds weird but I didn’t know which window was mine so I had one shut and the one in front of me shut during the flight."

Cons: "We were already very delayed, the flight crew was not nice"

Cons: "Too much delay - departure was planned on March 15 @ 7 pm and take off happened on March 16 @ 12pm - a complete failure!!!!"

Cons: "The flight was 2 hours delayed.. this cause a lot of inconvienece.."

Pros: "Arrived on time and smooth flight though it was completely full"

Pros: "The staff was very nice and helpful."

Cons: "My husband and I could not fit in the seats without our shoulders being on top of each other. My shoulder was in the aisle way. I am 5’8 and my knees were up againstthe seat in front of me. Our flight from CVG to DFW had none of these problems."

Pros: "Nice plane and super nice crew."

Pros: "The comfort the professionalism of the staff everywhere I went"

Cons: "Little pricey on rental and hotel."

Cons: "Rude to passengers and then went to the back and loudly complained about other passengers. Very unprofessional."

Cons: "The crew was terrible & rude."

Pros: "The flight itself was fine, boarded on time and arrived on time."

Cons: "A pet peeve of mine is having to check my carry on. They said the overhead bins were all completely full, so I checked my bag at the gate. Come to find out, there were a few spaces left and it wasn't necessary. Really annoying."

Pros: "Arrives earlier than scheduled, no wait time on runway taking off or getting to gate after landing. Rare to not have these delays occur in some form every flight...excellent"

Cons: "Nothing, the flight was a rare perfect 10/10"

Pros: "The flight left on time and landed 15 mins early. Staff was nice and attentive."

Cons: "The organization for boarding in zones."

Pros: "I arrived safely."

Cons: "Space on board was horrible. Diffenately not enough room and I'm an average guys."

Pros: "It's a fast flight and boarding was quick."

Cons: "The terminal at LGA airlines is terrible."

Pros: "Mobile entertainment was great and the crew was lovely."

Cons: "Our flight was delayed, which is a understandable part of travel. But what made it worse was that we didn’t have any visibility on our actually departure time. We were first told our flight would be delayed an hour, then the departure time was moved up 40 minutes without any clear messaging. We caught an email from Delta, but if we hadn’t, we might have missed our flight. The plane was also abnormally loud on board, and the air pressure seemed to fluctuate throughout the flight, making the experience uncomfortable."

Cons: "insufficient overhead luggage space"

Pros: "Flight attendants were excellent!"

Cons: "That's the flight is clean"

Pros: "Good service, more leg room than American Airlines."

Cons: "Everything was good."

Pros: "We were treated very well and it was a short, sweet flight. Nothing to complain about."

Pros: "Flight was on time, boarded quickly and efficiently. Staff were nice enough but all business."

Pros: "Seats were comfortable, choose your own entertainment has new and classic films. Snack selection and quantity were low compared to JetBlue."

Cons: "Took too long to board the plane. Wifi never connected."

Pros: "Very clean plane and comfortable. Great friendly crew and very good service."

Cons: "Wifi service was slow but acceptable. Not a big issue."

Pros: "Arriving in 2 hrs from Orlando to laguardia!"

Cons: "no tv .. I didn't like that we had to use our own electronic device to access the entertainment system."

Pros: "No fee to get on an earlier flught"

Cons: "When I tried to rebook online this flight was not an option"

Pros: "Got lucky, and got an upgrade!"

Cons: "Good staff on the plane very sweet like. Actually arrived early. Thought we would get breakfast on the flight from Madison Wisconsin to New York City."

Cons: "Delayed and crews attitude. Also being seated next to someone when the plain is half empty"

Pros: "Nothing"

Cons: "I did not like the fact that I have been with Delta for years and their response to me about booking my flight and using the payment method was they are working on it and there is nothing they can do. They would not even offer to hold my flight for 24 hours in case they fixed the issue within that time frame. It was very disappointing."

Cons: "No in flight entertainment"

Pros: "The customer service of the middle aged White frmale FA"

Cons: "The seats were small"

Pros: "Clean, modern plane, friendly crew, great service"

Cons: "I liked it all!"

Pros: "CREW"

Cons: "FLIGHT WAS CANCELLED AND WE ENDED UP BEING2-1/2 HRS LATE"

Pros: "Polite attendants."

Cons: "Overall look of aircraft is poor. Ac Outlet was not working. Snacks were terrible. Dirty."

Very good service

The flight was delayed for 4 hours. It was awful. They should have offered us those cheap biscuits. It is now 1am and I am just now getting leaving the airport

It was fine. Pilots were competent and did their best to catch up the time we had lost, and expertly landed us into LGA despite high winds.

Had to sit in the plane for 1 hr after landing. Not ok!

Pros: "Everything was great. Fast flight"

Cons: "We should have boarded later if weather was not ok"

Pros: "Nothing"

Cons: "Nothing"

Pros: "The choice of new movies!"

Cons: "On my side crew lady was almost rude, for sure not friendly nor smiling. A lot of space for improvement there."

Pros: "Equipment issue. Delayed"

Cons: "No failure, more constant communications."

Cons: "We had to wait for an hour on the runway until we could approach the gate"

Pros: "Seats were comfortable enough to sleep for a few hours"

Cons: "The ac in cabin could have been a lot colder"

Pros: "Crew was very good. Seating was bad"

Cons: "Bigger seats"

Cons: "Seats are narrow and no leg room"

Cons: "The communication to the passengers. Our flight kept getting delayed every 30 min. They kept telling us different reasons. We were supposed to take off at 2:40pm and we waited every 30 min delay until 7pm. We have kids so we had to get home. We ended up renting a car and driving to Austin."

Cons: "The seats could be bigger."

Pros: "Comfortable seats and snack / drinks service"

Cons: "Delayed flight departure and bumpy landing"

Pros: "Free tv to distract me from my state of misery"

Cons: "Too warm on flight. Was so nauseated the whole time."

Pros: "Crew, check in crew and captain keeping us informed about flight changes. Leg room."

Pros: "We arrived 40min earlier than expected"

Pros: "Easy check in and Boarding"

Cons: "Poor food choices for vegetarians"

Pros: "boarding and checkin bags"

Cons: "Co-pilot didn’t Board the plane and flight got delayed for 2 hrs. Most probably AA knew that co-pilot didn’t arrive and they still boarded everybody only to be left stranded on tarmac. that’s totally unacceptable. And we all could have waited in the terminal. Hope they fix that problem for future purposes. Similar major delay by 6 hrs with a previous travel and they finally cancelled the flight. It’s just getting worse with AA delays."

Pros: "not much"

Cons: "3 1/2 hrs late departing dfw, and luggage missing, found and delivered the next day."

Pros: "Same size and capacity flight, my instrument was not an issue."

Cons: "For the love of god American Airlines you can’t have one person threaten to arrest you for trying to carry a guitar onboard and then someone else on a flight two hours later personally assist you in packing the same guitar into an overhead."

Cons: "Delayed for about 45 mins"

Pros: "Fast booking"

Cons: "my flight was cancelled. I got a call earlier today that I was rebooked to an earlier flight. I had to rush out of the hotel to return the car. Flight was delayed for another hour."

Pros: "Have not been in that flight yet...."

Cons: "Didn't make the flight due to cancellation of prior flight"

Cons: "No entertainment. Everything got somehow disconnect d. No one could reboot it and there was no explanation or concessions given. The staff were not forthcoming. The flight also took incredibly long to land. The landing was very bumpy like the plane slammed into the concrete."

Pros: "Flight was on time, crew was friendly."

Pros: "Nothing"

Cons: "Lost luggage for more than 18 hours. Poor costumer service by baggage assistance: Too many issues to even mention it. Arrived in Cancun w/o luggages and connection to Cuba with another airline and no luggages for 2 weeks."

Pros: "The crew was very welcoming."

Cons: "The weather caused a bit of turbulence."

Pros: "Immigration in Dallas was amazing, so quick and no fuss."

Cons: "If you are running late you might struggle to get from terminal to terminal"

Pros: "Quick smooth flight"

Cons: "Everything went well with this flight."

Pros: "movie."

Cons: "a little loud in the cabin."

Pros: "Great flight. Nice airplanes and friendly hostesses."

Pros: "Nothing"

Cons: "Flight attendant called cops on passenger sitting next to me to be escorted off the plane for no reason!"

Pros: "Good seat back entertainment system. Plenty of movies I wanted to watch. Good to have an AC power outlet, too, to keep my phone charged."

Cons: "Charging more for some seats is a crappy business practice. Never enough room. Warmer than I'd like. Guy behind me kept stretching out his legs so much that he'd hit my feet unless I also stretched out."

Cons: "I am so tired of people reclining back in my lap. It has happened for the last 3 times I have flown. The last flight the man reclined before we even took off and he was not instructed to put his seat up. There is no room for the tray table when the person reclines in front of you. I am sick of looking at fat bald heads during the entire flight. Wifi also sucks."

Pros: "On time, no issues, friendly and professional staff."

Pros: "I was just happy to get a flight out early the next morning when my Thursday afternoon flight was cancelled."

Cons: "I ended up in a middle seat due to having to be rescheduled, but it was still comfortable."

Pros: "We boarded the flight pretty quickly"

Cons: "This elderly woman took long to put her baggage above so someone that was sitting a row behind my seat decided to take all of the overhead bin space, he definitely did not have a carry on size luggage and I feel that would have never happened if tsa would have noticed his carry on was too big"

Pros: "Nothing exceptional"

Cons: "Change fees are ludicrous. Also flight was late."

Pros: "Movies"

Cons: "These new airplanes are AWFUL. The storage under the seat in front can barely fit a backpack, and if you're over 4 feet tall you'll hit your head trying to get anything off the floor or out of a bag. I could barely store my book in the seat pocket in front of me. Looks like this is the new face of flying with this awful airline."

Pros: "Allthough is was I bird strike, y'all handled the delay good."

Cons: "I have no made it to New York yet."

Cons: "Once again the boarding process was a mess. No clear directions given on when groups should board so everyone from every group bombarded the gate. This slowed down finding overhead bin space and getting seated for everybody. Delayed everything when there was such an easy solution."

Pros: "Efficient flight. Male flight attendants were welcoming and warm."

Cons: "My entertainment video was not working. Plane was nice and roomy."

Pros: "The crew were friendly"

Cons: "Bad seating system you can have a front of plane seat, but be boarded last. That creates personal items from being able to be placed near your seat and forced to put in bins at back of plane. That means waiting for entire plane to unboard before getting personal items"

I wish I could turn off the in-flight entertainment. I felt like I was forced to watch tv.

On time and great service.

Pros: "Amazing crew, from the flight attendants right up to the Pilot (one of the classiest people I ever encountered during my travels)."

Cons: "Hopefully the mask mandate will go away soon. I know it's the Feds not the airline, but........."

Pros: "The food, the entertainment options, it was fine once we got on. Stewardess was nice"

Cons: "Being four hours late"

Cons: "Kept getting delayed which I understand wasn’t their fault just frustrating."

Pros: "Crew was friendly and the seats were roomier than I expected."

Pros: "seat was comfortable, crew was kind"

Cons: "screaming child"

Pros: "Nothing special. It was an ordinary flight"

Cons: "More leg room and cushioned armrests"

Pros: "Not a whole lot."

Cons: "Everything. The flight was delayed by 4 hours. There was no food in first class. The luggage was put on an earlier flight ans delivered to a different gate. The person handling luggage in Gate A was rude. We had to go to the other gate at 1am to pickup our luggage."

Cons: "Entertainment system broken. Ground personnel obviously not informed by crew. I have the impression everybody at UA has stopped caring."

Pros: "Got home without delays. As satisfactory as possible in economy class."

Cons: "Much better flight back than going to switzerland"

Cons: "No tv Flight delayed"

Pros: "Great and organized service at gate. Very friendly staff considering that they were having to work on Thanksgiving."

Cons: "I expected more current movies on the in-flight entertainment system."

Pros: "Courteous crew. Smooth landing. My only compliant is that we have to purchase in-flight wi-fi."

Pros: "That it was over"

Cons: "Dallas to Newark worst flight I ever had crew was rude they did not control the guest well they pretty much let them do whatever they wanted not safe."

Cons: "Heading from BWI to Newark to Boston on 9/29 on United. There were delays at Newark airport which lasted about an hour, and meant that we would be super tight getting in for our connecting flight. We had been told ahead of the departure of the delayed flight that there would be someone on the ground at Newark monitoring the delayed connecting flights, in case a flight needed to be held. Well, we actually landed about 15 minutes before our connecting flight was due to take off. However, we quickly found out that not only were the gates closed early, but the flight tracker was showing the flight had actually left early. There was clearly no communication between on the ground crews, and everyone working at the airport once we landed seemed confused about the situation. By the time we got within eyeshot of our gate, the gate agents were telling us that the Boston flight was already closed. This meant that no one was even monitoring the situation for us, and that they made no effort to hold the plane for the five of us who were supposed to be on that flight. Additionally, that was the last flight to Boston from Newark, so they literally didn't give one iota of care for our situation. I had a 10am wedding to attend that next day, and even after telling the agent this information she still asked me whether I wanted to get on a 10:38am flight to Boston, which made exactly zero sense. After all of this, she ended up getting me on a flight into manchester (that flight had been delayed for 3 hours by this time, and was delayed again after I was booked on it) which landed at 1:24am, a full two hours and some change after I would have landed in Boston, and a full hour away from Boston. Luckily, my boyfriend had his car and was able to pick me up. I finally got to Boston around 2:45am. My suggestion to the airport crews is to actually communicate when you have issues like this. It wasn't our fault, but we were greatly inconvenienced and they did not make an effort to prevent the situation at all. Adding to this, our pilot for that first flight told us that the reason for the first delay was that Newark was congested with too many flights into and out of the airport. THAT is entirely their fault for not being able to properly gauge their own capacity and should not have ended up inconveniencing passengers! I end all this with an additional inconvenience- when I arrived for my flight on Sunday at 4:40am for a 5:55am flight back to DC, I was told that my return flight had been CANCELED. Somehow, in rebooking me on the flight to Manchester. So I had to spend 30 minutes on the phone with United to get that fixed at 5 in the morning and nearly missed my return flight due to crew incompetence as well."

Pros: "Nice plane and the boarding was super quick, I don't mind The new skinnier seats."

Cons: "Rude staff, couldn't be bothered with interacting with people."

Pros: "It was easy to switch to an earlier flight. Curbside check-in with the golf clubs was quick and painless. The crew was very friendly. Flight got in much earlier than expected."

Cons: "Leg room was tight. The complimentary snack mix appears to be shrinking in size."

Pros: "Despite all the restrictions, my wife and I were able to be seated together."

Cons: "When I booked the flight, I was not aware that I was booking a seriously restricted flight, ie no carry on baggage, can't sit together, etc. This is the first time I experienced these kinds of restrictions on a major airline. I did not like the having to pay for checked baggage of a carry on. A bit too much."

Pros: "Free movies"

Cons: "Sat on plane for two hours after we boarded waiting to take off"

Cons: "There were no tvs on the diet flight you had to use your own device. On the second flight you had to pay to watch tv. It's free to watch movies in American Airlines!"

Pros: "Boarding Crew Leg room Entertainment"

Cons: "Snacks"

Pros: "N/A"

Cons: "I didn't like the fact I was unable to reschedule my flight due to medical reasons. The ticket I purchased was nonrefundable. I wasn't asking for a refund, I was asking to reschedule due to medical reasons of which I have a letter from my Cardiologist as proof of my condition. I saw my Cardiologist Baxter D. Montgomery, M.D. phone: 713.599.1144 on June 9th and was treated for uncontrolled Blood Pressure. I was advised to reschedule my flight after a follow-up appointment on June 23rd. On June 10th I Called United to reschedule my June 11th flight and was referred to Lowestfare.com at 800.678.0998. I spoke to Albert and explained my situation and was told that I couldn't reschedule. I asked to speak to a manager and spoke to Jane who only confirmed that I couldn't reschedule and nothing could be done. Not allowing customers with verifiable medical excuses to reschedule their flight is a shameful business practice."

Pros: "We made it safely to our destination."

Cons: "Did not appreciate the flight attendants at all. VERY rude staff. Not considerate by making everyone wait a LONG time to serve food, which was not served in a friendly manner at all. It was quite obvious they did NOT care about our comfort or experience. Would NOT recommend unless I'm desperate and feel like being around people who hate their job and want me to know it."

Cons: "The entertainment unit did not work."

Cons: "I wish my departure wasn't delayed by about 2 hours, but that's not the airline's fault."

Cons: "Delayed both th way"

Pros: "Economy plus seating for free. Checking in early has its benefits since you get the extra legroom perks without having to pay for it."

Cons: "An hour delay for boarding due to computer problems, but these things happen from time to time."

Cons: "30 minute flight delay due to late inbound aircraft. Fortunately, we were able to make up for the lost time in flight."

Pros: "The flight attendants were great."

Cons: "My flight was late and I missed my connecting flight. The next flight I got put on was delayed several times. I'm in the military and I was late checking into my command."

Pros: "Nothing"

Cons: "Crew was horrible. Seat was so tight that it shouldn't be legal!"

Pros: "I paid to DIRECT TV..... 3 sets of earplugs did not work. No one offered as to how I get my money back. The connection perhaps was not good. However no one tried to help"

Cons: "They kept delaying this flight but not telling us. First it was delayed to 6:50; at 6:51 I asked whether it was further delayed and was told no, we were about to board. Five minutes later the screen said 7:15 (and later, 7:35); at no point was there any announcement about these further delays. They then stowed carry-on luggage below, so passengers lost access to any entertainment in their carry-on. There was no entertainment on board."

Pros: "quick and landed on time"

Cons: "should serve a small breakfast item"

Pros: "The first leg of the trip was very good and no complaints. Food and entertainment-N/A"

Cons: "Perhaps the people who have a tight connection could be allowed off of the plane first. I only had a half hour layover so by the time I got to the proper gate, I had missed my flight and had to wait eight hours for the next flight ."

Pros: "Dallas flight was 1 hour delayed, United landed in terminal C (C115) in Newark, flight to Hartford departed in terminal A (A26). People were running to catch the Newark to Hartford gate on the other side of the airport. I am surprise United hasn't beeen sued for this lack of consideration to their customers. Luckily I was not in a wheelchair to run across to the other side of the airport due to United delay. I wonder how a United employee would feel if ithis happened to them and their children or disabled parents. Flying is already stressful enough, experiencing a flight delay and forcing people to run like cattles in an airport only pushes people to drive rather then fly."

Cons: "Try placing inbound and departure United planes in the same terminal instead on on the other side of an airport. If you delay a flight, the departure flight should be delayed too to allow customers a fair chance to get home. Not everyone can run like Husain Bolt in an airport. Consider your future customers."

Cons: "United's inefficient practices resulted in a missed connection for which they did nothing to compensate me."

Pros: "Please do a better job of keeping your customers informed about cancellations of flights in the event of a storm or emergency..."

Cons: "No one try to reach out to me let me know my flight was canceled I had to find that out on the day I was supposed to travel"

Pros: "The crew was fantastic"

Cons: "I really didn't like how the TVs were running to make you think you could watch whatever you want but then you had to pay. No one is going to pay for such a short flight, it would be really nice to offer it for free."

Pros: "The power outlets were a perfect way to be ready to arrive home. Great option of personal mobile device entertainment."

Cons: "No television on that flight."

Cons: "This flight was cancelled, so I can't say how the flight was. However, I can say that in my 20 years of travel, this was by far the worst, most stressful experience I have ever had. I was placed on 2 other flights with 2 other airlines and wasn't notified until AFTER I was already checking in with another airline (this is also after calling the airlines regarding the cancellation, several hours before heading to the airport). Worst experience. Do not recommend."

Pros: "We were upgraded to first class and we made the flight, though we had to run."

Cons: "Running for the flight because the gate was at the end."

Cons: "There's no spave at all between your seat and the one in Front of you. I couldn't leave my seat to go to the restrooms without shamefully jumping into the two gentlemen's sitting next to me"

Cons: "The flight was delayed multiple times causing me to have to literally run across airport to catch international connecting flight. Gate crew did very little to assist me in securing an alternate flight. On board crew did little to assist me in finding out information and getting me off the plane quickly to get to my connecting flight. Overall they showed little empathy and customer service."

Pros: "Crew was attentive. I liked the wifi option to watch movies"

Cons: "Didn't like that I paid to upgrade my seat for more legroom but another person saw the empty seat next to me moved into it without paying and crew did nothing about it. Also paid $50 extra for priority boarding and security but was informed by the airport staff in Aruba that it didn't apply for that airport. Seats are a little tight"

Pros: "The pilot did a great job"

Cons: "My luggage was lost, my connecting flight was cancelled, I had to fend for myself in getting a cheap unkempt hotel room, I had to pay for my uber from the airport into New York City, there were no rentals or hotels near the airports hat were available. All united kept saying was go online to file for refunds. I will never fly with them again!"

Cons: "I got stuck with a 2 hours delay flying into Dallas and then another 2 hours delay flying back to Newark. Worst experience ever with United Airlines. Couldn't even get a complimentary of any sort and missed 2 events which was very disappointing."

Pros: "Nothing"

Cons: "The aircraft looks like a WWI aircraft. So dirty. Floors were nasty with food not picked up from the last trip. Sits are extremely uncomfortable even for a 2 hr flogjt. Last minute flight so we had to do frontier... never again thou"

Pros: "Smooth boarding process"

Cons: "Flight was delayed, flight crew were not able to set boundaries with other passengers who would get up and delay the take off"

Pros: "I survived!"

Cons: "Disruptive passenger should have been removed! The flight was delayed 2 hours."

Pros: "Nothing"

Cons: "At least let the people with no baggage go 1st"

Pros: "Really nice crew, really efficient boarding, I loved my seat assignment and the price was RIGHT!"

Cons: "Couldn't recline the seats, pretty harsh that you don't even get pretzels but I get it y'all."

Cons: "Very uncomfortable flight. Ridiculous that the charge $50 for carry on, even if you carry it on !!! And then charge for food on flight. Delayed for an hour and a half. Never again"

Pros: "Clean"

Cons: "Only cheap if you’re flying light with no carry on or checked bags. Only comfortable if it’s a short flight cause just the first 3 rows recline."

Cons: "Expensive on flight food and beverage"

Pros: "on this leg of the flight, after changing planes, there was one little flight attendant who actually engaged guests and smiled a genuine smile."

Pros: "Great crew, good announcements, quick retrieval of checked bag, smooth operation"

Cons: "Overpriced and mediocre food choices. Tight seats and little legroom. They charge for everything!"

Cons: "I was a little disappointed with the food options."

Pros: "Price was good, flight crew were very friendly and professional"

Cons: "Seats didn't recline."

Cons: "wished I knew about the fees for both checked and carry-on luggage"

Pros: "Cheap flight!"

Cons: "Maintenance issues on the ground, so didn't leave the airport for an hour and a half. Then due to wind conditions, stranded in the air for another hour. Missed a meeting I was supposed to be at. UGH all around"

Pros: "The view and that the flight was smooth"

Pros: "Staff was friendly"

Cons: "Flight was delayed 20 minutes, then an hour, then another hour, then 7 hours. My 930am flight finally departed at 730pm."

Pros: "It was a direct flight and they lost my bag! I try never to fly Frontier but this one time they had the departure time that coinsided with other family members so I booked it. I should have known something would happen. It always has in the past. How do you stay in business?"

Pros: "I liked the fact that the stewardess apologized after she realized that she assumed wrong."

Cons: "A stewardess yelled to get my dad off the plane because he was "drunk". This was not the case, he is on medication and needed to take it. I was very hurt and embarrassed because I was already concerned for my dad and there were many people on the plane. It was disappointing."

Pros: "Friendly staff"

Cons: "You have to pay for carry-on, drinks, snacks, everything! Onnoxious beeping throughout the flight, super cramped seating, no charge ports, wifi, or entertainment! PLUS both flights were delayed!"

Pros: "Friendly crew"

Cons: "I had to pay separately for my seat after purchasing my flight as well as having to pay for a carry on bag separately... don't try to make me pay for stuff I need like that!"

Cons: "All of the self check-in kiosks were down. Only two people were working the desks. The check-in line was out the door and it took hours to see a representative. Then, the barcode Frontier provided on the boarding pass did not scan with the TSA. I was denied access to screening and sent back up to Frontier's desks. If it wasn't for the generosity of several people in the line, I would have had to wait another several hours before seeing an agent. The inexpensive ticket is not worth it, especially considering one must pay for a carry on. Absolutely the worst experience I've ever had flying."

Pros: "Crew was friendly."

Cons: "Not terrible but the cost of the flight doesn't include carry-on charge per person of $35 each way (so add $70 to your ticket even if you travel light). I'm 5'5" and the seats were tight. No tv. No snacks. No charger."

Pros: "Friendliness of crew. The crew moved me and my party near the front of the plan so that we could get off first in hopes that I would make my connecting flight."

Cons: "The plan sat in Denver for over 30 min. It was stressful wondering how I was going to make the connecting flight to Seattle. Seattle was late boarding. I am unsure if I will recommend to fly and fly frontier again because of this experience."

Pros: "Check in every thing was smooth. Your staff is very hospitable."

Cons: "My original flight was cancelled due to the strom. I rebooked for the Sunday because i was told you were rescheduling for Sunday flights only. I would have preferred to reschedule for Saturday but wasn't allowed. To my surprise you had flights Friday snd Saturday after the storm passed which were already full. I missed events i already paid for which i was upset. I felt i should have been notified about the open flights and given an option to reschedule with no penalty."

Pros: "Friendly crew, easy boarding, everything on time"

Cons: "Price of seats not included in ticket cost, but since ticket so cheap not really that big of a deal."

Pros: "The crew was fine, polite."

Cons: "My biggest complaint is the lack of communication. Upon booking they do not make you aware that you have to pay extra to bring luggage of any kind. This added $60 to my trip, making the flight no longer "low cost" also I was sitting in the back of the plane and the bathrooms were emitting a sewage smell during the whole flight. We were also delayed for over an hour both ways once sitting on the plane and there was no explanation as to why. I would never consider taking this airline again."

Pros: "I liked it"

Cons: "I wanted a window seat"

Pros: "It would have been nice to receive an email so I could make other arrangements!"

Pros: "On time, not overbooked, comfortable seats, clean."

Cons: "I hate paying for a beverage."

Pros: "Nothing. They did half their job."

Cons: "Their ticket counter at LGA is hardly ever open and when it is their employees are rude. They tried to charge me $410 to change a flight i originally paid $210 for. I tried to move it one day. Also, get ready for a 30 min sales pitch for their credit card. Talk about a captive audience. Garbage airline. Do not use."

Cons: "I didn't have high expectations for Frontier since the price was low. However, even with the low price I expect flights to be on time. Every flight I've taken with Frontier had at least an hour delay."

Pros: "Nothing"

Cons: "Flight was delayed for 4.5 hours for maintenance issues, we had to cancel all of the plans I made for the day. I was at the airport for nearly 7 hours and then had to wait on the replacement plane to refuel for over an hour after boarding. Awful."

Cons: "Mechanical issue with the plane was reported the night before and not looked at until next morning after all passages had to be boarded. This caused all passengers to have to be unloaded and wait numerous hours before knowing if/when we were leaving. They passed out a handful of breakfast voucher then stopped until about an hour later they gave the rest of us our vouchers."

Pros: "Efficient"

Cons: "The Southwest-style pay for everything model, except that the base price of the ticket was fairly expensive. So I felt like I was being nickled and dimed and ripped off. Seats were horribly uncomforatble. Tray tables that hardly count as a table (my brought onboard meal wouldn't fit on it) and lack of any entertainment all made me feel like I was traveling in the cargo hold."

Cons: "Since I missed my flight. We arrived the new York at almost 1am that's why I missed my ride and I had to take the cup and it cost a lot of money for me. t was my first time being in New York I was so nervous to arrived at 1 am."

Pros: "They ripped me off on the carryon and the staff seemed to have animosity towards me"

Pros: "The staff onboard were friendly and the flight was fast and we arrived early."

Cons: "You have to pay for all snacks, no tv, electronic boarding passes don't work with TSA causing me to have to stand in line even though I was already checked in, the counter was understaffed and I don't think I like having to purchase the seat separate from the airline ticket."

Pros: "Knowing up front before booking you will pay for everything. In the end the low price issn't really that low once you pay for everything else."

Pros: "Nothing"

Cons: "Flight delayed 2 hrs. Everything costs extra...EVERYTHING!!! I hope to never fly them again"

Pros: "nothing"

Cons: "Frontier isnt honest about its information display policies... the price displayed on Kayak does not mention that passengers have to pay for carry on.. which is truly an odd expense.. $ 40 each time in a round trip is a considerable expense.. furthermore, there is no mention that I have to pay for water and not to mention the old aiplanes... which rattles... this airline isnt worth the hassle..."

Pros: "There was nothing I liked."

Cons: "The seats were very uncomfortable, there was no entertainment, you have to pay $40 for carry on luggage. The flight got delayed 3 hours, the staff was rude to the passengers. We had to take a detour to Philadelphia instead of NY to refuel, which took an extra hour and a half. They gave us no snacks/vouchers in the mean time. We ended up arriving at 10pm instead of the original arrival time of 4pm."

Cons: "I didnt like the fact that the flight was delayed and a notification wasn't sent to my phone. I had checked the status that night when I checked in and early in the morning and the system said that the flight was on time. It wasnt until I reached the airport and the lady behind the baggage counter told me that the flight was delayed for two hours. I went to go eat with my daughter at the Chilis restaraunt. I figired since the flight was delayed why not have some lunch and head to the plane an hour before take off time. I left the restarant and went through screening. One of the TSA memebers asked me why was I going in so early when the flight was on delayed. I let them know that the flight was suppose to be taken off in an hour so they let me through. As I'm walking through the terminla they have someone walking bu asking if anyone was getting on the frontier flight. I told them that I was on that flight and they told me I needed to hurry up because the plane was about to leave. I became nervous ans started running down the gate to make it to the plane. I'm running with a two year old so Im pretty sure that you can only imagine how difficult that was. Once I reached the gate I was out of breath and it was suppose to be eight minutes before we took off. However we sat on the plane for about another thirty minutes before we left. I feel as though the communication with the airline is not there 100% and if you are sitting in an airport you should be able to hear the update especially when they are not planned ir taking place at a time that is different from what was already relayed."

Pros: "I like the new seats on the Airbus 319."

Cons: "I don't like the high prices for a drink. The fact that they don't take cash on the plane means it takes them forever to get drinks out."

Cons: "We got bussed from Philadelphia to LGA as plane was short of fuel due to long wait time landing in LGA. It was just terrible. Took forever to get to NY. Not entirely airlines fault. Weather has lot to do with it. But number of factors contributed. Boarding was delayed as we missed our a lot and took of later on top of already late flight. Then. Things just went south. The Staff were very counties and helpful and did their best."

Pros: "The flight arrived earlier then scheduled."

Cons: "The baggage fees on this flight was more then the actual flight ticket."

Pros: "There was absolutely nothing I enjoyed."

Cons: "The Pilot was horrible!!! When we were preparing for landing, it felt like a roller coaster ride. The plane made a long drop and had everyone screaming. I'm never stepping to that plane ever again."

Pros: "I liked one stewardess who was very helpul unfortunately didn't get her name. Thin, tall, blonde hair. She was very attentive."

Cons: "The gate changed and it was 15 minutes to supposed departure time and no one announced it or signage. Flight was to leave at 1:20, we weren't updated of a delay. They got us inside the plane at 1:45 and flight didn't leave till 3p!! The seats were squished and no one would give us any info. Close to departure the pilot said there was a maintenance issue. The other 2 female stewardesses were bitches. An asian one with short hair and a chubby blonde one in about her 60s."

Pros: "The seats"

Cons: "Hidden fees for carry on and flight crew was unable to even fill my water bottle. American airlines were able to do so even if it was not filled up all the way."

Pros: "It was really fast flight i loved it."

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