Although American Express (Amex) credit cards come with a lot of value, it’s not at all uncommon for cardholders to decide they don’t want to carry the card anymore. American Express credit card fees are higher than many cards and no doubt cardholders do some sort of assessment each year to determine if they are getting value from their card. Show
This is particularly true if you carry multiple annual fee credit cards. If your American Express card doesn’t make the cut and you want to cancel it, then you shouldn’t have any problem in doing so. Following these steps on how to cancel an American Express can ensure it doesn’t backfire on you: Call the 800 Number on the Back of Your CardCancelling your Amex card can be just as easy as calling the 800 number on the back of your credit card. If you are expecting to speak with a live person, perhaps in the hope they might offer you a retention offer to stay on, don’t count on it unless you are a major user of the card. You can expect to be connected with an automated system that will guide you through the prompts to cancel your card. After selecting the proper prompts, the robo-customer service rep will give you the option of cancelling your card by saying “yes” or cancelling the move by saying “no.” If you say “yes,” you will be read a disclosure statement and your account will be closed. You should receive an email confirmation of the cancellation within an hour. Alternatively, you could send in a written request to the customer service address listed on your statement or on the website. It will take longer, but you will have a formal paper trail. Request a Free Credit Report to Check Your AccountYou are allowed three free credit reports each year from the three credit bureaus. This would be a good time to order one so you can verify the account closure was reported correctly. Use the opportunity to review the information on all your accounts to see that it is current and correct. It could take more than a month for the closure to show up on your credit report. You can also check your credit report for changes using one of the many free monitoring services. What About Rewards Points?When you cancel your American Express card, you will lose any points that have been accrued. The exception is if you have another Amex card. American Express will allow you 30 days to use your points as long as one of your Amex card accounts remains active. What About the Annual Fee?If you are hoping to get a refund of all or a portion of your annual fee, it’s not going to happen. Once you pay your annual fee, it is nonrefundable, even if you cancel a month later. So, if you’re definitely going to cancel your card, try to do so before the annual fee is charged. What About My Credit Score?It’s always a good idea to consider how closing any credit card can affect your credit. There are two factors that are impacted by an account closure. The first one is your credit history, which accounts for 15 percent of your credit score. If you have had the card for a while, you could hurt your score by shortening your credit history. The reporting agencies look back 10 years for your credit history. However, if you have only had the card for a short period of time – less than a couple of years – it may not have as big an effect on your score. Second is your credit utilization, which accounts for 30 percent of your score. Generally, you want to keep your credit utilization under 30 percent of your available credit. However, because your Amex card is a charge card and not a revolving credit card like a Visa or MasterCard, you pay the balance in full each month, so it shouldn’t really impact your credit utilization. Just in case, you should still check your credit report. Recommended for youAn American Express card can be very helpful (if you use it wisely) in many instances. However, there may come a time when you no longer have use for yours. This guide will explain how to cancel your American Express card if you ever find yourself in that situation. Jump ahead to these sections:
Additionally, along with managing someone’s digital assets after death, you might also be responsible for managing a loved one’s credit cards after their death. We will also delve into the process of canceling a deceased loved one’s American Express. Just keep in mind that this is a general overview. Specific circumstances such as needing to cancel a deceased person’s corporate American Express card can sometimes alter the steps in the process slightly. If you still have some questions about how to cancel an American Express card after reading this blog, it’s best to contact the company. How to Cancel Your Own American Express CardAmerican Express’s online information doesn’t explain the process for canceling your card in any specific terms. They advise calling them directly to begin the cancelation process. They’ll likely need you to have your account number on hand, and they’ll ask you questions to confirm you are who you claim to be. You can call American Express via the number on the back of your card. If you’re outside the US, call 1-336-393-1111. American Express also states you may need to call the Program Administrator to cancel a corporate card. That said, experts also recommend following certain essential steps when canceling any credit card, whether it’s an AmEx or not. They are: » Did you know? Caskets can be bought online, without the funeral home markup. Find the perfect casket Step 1: Pay off your balanceIf you have a remaining balance, make sure you pay it off before trying to cancel the card. Step 2: Redeem rewardsDon’t rob yourself when canceling an American Express card. If you cancel your American Express, only to later find out you had rewards you never redeemed, you may not be able to do so now. (This blog will cover that topic in greater detail later.) Step 3: Send a letterAlong with calling the bank to start the cancelation process, experts also recommend sending an official cancelation letter. The customer service representative you speak with can tell you where to send it. This ensures there’s documentation proving you intended to cancel your card in case any disputes arise later. Step 4: Destroy the cardUsing a shredder is the best way to destroy most typical credit cards. However, sometimes a card may be made of metal, and a shredder won’t do the trick. Contact the bank if this is the case. They can send you a prepaid envelope for you to send the card back in. They’ll dispose of it for you. How to Cancel a Deceased Loved One’s American Express CardCanceling someone’s credit cards after their death will naturally be a little trickier than canceling your own, but if you have certain information about their account available, it can still be easy. Step 1: Gather informationCanceling a loved one’s American Express card may be among your executor duties if you’re the executor or administrator of their estate. American Express will need you to provide documentation proving you’re the executor or the administrator when you reach out to them. You may need to provide a letter of testamentary, which can be provided by a probate court judge. In addition to that, you may want to have a certified copy of the death certificate and an ID that helps establish your relationship to the deceased. Step 2: Call American ExpressAs with canceling your own American Express card, when canceling a deceased loved one’s, American Express requires you to call them. The number is 1-800-266-7064. American Express is available Monday through Friday, from 8:00 AM to 10:00 PM EST. Step 3: Explain the situationAmerican Express will need you to provide the name of the deceased, the date of their death, and an explanation of your relationship to them, and your contact information. Not ready to start your will?It's a big step and we get it! Share your email and we'll remind you in a few days.Thank you for subscribing. Expect an email soon!  Step 4: Arrange paymentAmerican Express can help you arrange a payment option for any remaining credit card debt. That said, American Express’s website also explains that even if you’re a loved one or third party managing someone’s account after their death, you’re not necessarily personally responsible for paying this off. Depending on your specific circumstances, this may be a topic you need to discuss in greater detail with an American Express employee. Canceling Your AmEx: FAQsWhether canceling someone else’s American Express card is among your duties when managing the financial and digital afterlife of a deceased loved one, or you’re simply canceling your own card, maybe you still have some questions about the process. The following information might answer them: Do you get your annual fee back when you cancel your American Express card?You might be able to get your annual fee back when you cancel your American Express card. Check the date of the billing statement the annual fee appears on. If you cancel your card within 30 days of that date, American Express will refund the fee. Can you cancel your American Express card on the app?You can’t directly cancel your American Express card on the app. You need to call American Express to cancel your card. However, the app does have a chat feature you can use to ask AmEx questions when beginning the cancellation process. Do you lose miles or points if you cancel your American Express card?There’s no single answer to this question. Whether or not you’ll lose your miles or points after canceling an American Express card depends on the specific card you’re canceling. For example, if a hotel or airline “owns” the points or miles you accrue with your American Express card, you may get to keep them. If a bank owns the points, there’s a greater chance you’ll forfeit them when you cancel the card. You need to check your card’s policies (and contact American Express if they’re unclear) to determine whether you’ll keep your points and miles. Canceling an American Express Card Can Be Pretty EasyWhile the steps involved in canceling an American Express card can vary depending on your situation, if you prepare accordingly before calling AmEx, you shouldn’t have too much trouble. This is true regardless of whether you’re canceling your own card or a deceased loved one’s. Sources
How do I cancel my American Express card online?Online. Go to the American Express website.. Log in to your online account.. Click on “Help” at the top of the page.. Under “Chat with us” click on “Live Chat” to start talking to a customer service representative.. Once connected, let them know you want to cancel your card.. Will Cancelling my American Express card hurt my credit?Closing a credit card can reduce your overall available credit, which could cause your credit utilization ratio—which counts for 30 percent of your FICO score—to increase.
How do you close an American Express card?Please call us at the number on the back of your Card so we can assist you. If you're located outside of the US, you can call us collect at 1-336-393-1111. If you'd like to cancel your Corporate Card, you may have to contact your company's Program Administrator to do so.
Is it hard to cancel American Express card?You can cancel an American Express card either online or over the phone at (800) 528-4800. You can also submit a request via mail.
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How to cancel your american express card
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