Start the grill with the lid open on the smoke setting for 10 minutes. (Smoke setting temperature range is 180-210° F/ 80-100° C). Then close the lid and adjust your temperature to the desired setpoint.
Many of our Pit Boss grills have a Prime Button. If your grill has never been used or has run completely out of pellets, it will need to be Primed to get pellets to the fire pot while the igniter is still hot.
Why does the fan continue to run after I turn my Pit Boss grill off? + The fan is programmed to run for approximately 15 minutes after powering off the grill. This is a Cool Down Cycle. This will burn up the remaining pellets in the firepot and will cool the grill down. Why does my Pit Boss grill trip the GFCI outlet? + If the GFCI is tripping, there are several things that could cause this.
Why doesn't my Pit Boss grill power on? + There are several reasons why your grill may not be powering on. (Please make sure when you are working on your grill that it is not plugged into power. To access the areas needed to troubleshoot for power, you will also need to remove the hopper access panel from the bottom of the hopper. There are several screws that hold this panel in place).
-Why won't my Pit Boss grill light? + Many factors can cause your Pit Boss grill not to light. Some things you can check before contacting Pit Boss Customer Care:
Why doesn't my auger move? + Many factors can prevent your auger from turning. Some things you can check before contacting Pit Boss Customer Care:
Why doesn’t my igniter get hot? + Before contacting Pit Boss Customer Care, please check the following:
Why isn't my fan turning? + Many factors can prevent your fan from turning. Some things you can check before contacting Pit Boss Customer Care:
Why does my Pit Boss grill temperature swing from its set temp? + Your Pit Boss grill controls temperature by turning off and on the auger at specific intervals, which will cause a swing in temperatures of +/- 25 degrees and is completely normal. Some other things you can check that may help regulate your temperature:
Why is my Pit Boss grill running so hot in Smoke? + Many factors can cause a grill to run too hot on the Smoke setting. (Normal smoke temperature range is 180-210° F/ 80-100° C).
Why isn't my Pit Boss Grill getting hot enough? + Many factors can contribute to your grill not getting hot enough. Some things you can check before contacting Pit Boss Customer Care:
Why does the dome thermometer on the lid of my Pit Boss grill differ from the digital temperature readout on the control board? + If your grill has a dome thermometer on the lid, it is normal for it to differ from the digital temperature readout by up to 100° F/55° C. The temperature probe within the grill (that provides the digital readout on the control board), takes an average temperature across the cooking surface and is usually more accurate than the dome thermometer temperature. Why don't I see smoke coming from my Pit Boss grill? + Cooking at lower temperatures will produce more smoke in your cook. Even at the lowest temperature, keep in mind that wood pellet grills burn extremely clean. The smoke they produce is a thin, bluish smoke that is almost fully invisible. The reason you may see some white smoke on startup is due to the pellets smoldering just before they ignite. Over time, you may begin to see slightly more white smoke during a cook as the flame broiler becomes more and more seasoned. Becoming seasoned with drippings will enhance the flavor and color of the smoke. If you want to add more smoke to your cook, we sell some ideal smoke tubes here: How do I use the flame broiler? + The flame broiler is used as both a grease drip tray and for an open flame cook. During normal cooks, when the lid of the grill is closed, the flame broiler should remain closed, both to prevent fires and ensure proper grease draining. To cook with an open flame, the top slider of the flame broiler can be opened and then cooking directly over the fire is possible. Always leave the main grill lid open while the flame broiler is in the open position. Is it normal for my flame broiler to rust or warp? + It is normal for your flame broiler to rust and slightly warp due to the high heat and oxidization applied to it. You should not use water to clean the flame broiler because it accelerates rusting. Over time the flame broiler gets seasoned with grease and smoke, which protects it from rust, so it does not need to be super clean. The best way to clean the flame broiler is to scrape it, either with a putty knife or by using the slide cover to slide back and forth over it to scrape off debris. If the flame broiler for your Pit Boss grill does not drain grease to the grease bucket or shows holes that are not from manufacturing, please contact our Pit Boss Customer Care Team for further assistance. What is the P-Setting? + The P-setting only impacts temperatures when you are using the Smoke setting on the grill. If cooking at any other set point besides Smoke, the P-setting has no impact on temperature. If your grill has P-settings, the control board will have a button to adjust the P-settings. The default P-setting is P-4. On this setting, while using the Smoke setting, the grill will feed pellets for 18 seconds and pause for 115 seconds. In most instances, you will want to keep the P-setting on the default. Raising the P-setting to P-5, P-6, or P-7 increases the pause time for the auger. It will lower the temperature of the Smoke setting and can create more smoke since the pellets will smolder longer before another batch of pellets feeds in and the fire reignites. BE CAUTIOUS: raising the P-setting too high can cause the fire to die out completely. The pellets will continue to feed but with no flame the pellets will pile up in the fire pot. Lowering the P-setting to P-3, P-2, P-1, or P-0 will decrease the pause time for the auger and raise the temperature in the Smoke setting. Lowering the P-setting can also minimize temperature swings in the Smoke setting. Error Codes + Error codes can pop up on your grill from time to time. Please refer to the owner’s manual for your grill for what may be causing the error codes. If you see a code appear on your screen right after you plug the grill in, then the code disappears, this is not an error code. It is simply a programming code. This will show at startup and then disappear quickly, and the grill is still functioning properly. There are many programming codes that may appear, such as L01, L02, 126, 128, etc. They are no cause for concern. Flashing dots/flashing temperature on control board + If you see flashing dots on your control board screen, it just means the igniter is on. The igniter will turn off after startup. Once the flashing dots disappear, the unit will begin to adjust to the desired temperature selected, which for startup on these units is the Smoke setting for barrel style grills. Some units have a relight feature where the igniter will turn back on if the grill drops below 130° F/55° degrees C. If the igniter comes back on, the flashing dots will reappear. If the temperature is flashing on your control board screen, this means the temperature of the unit is below 150° F/65° C. It will flash like this if the temperature has an extreme drop, indicating the fire is at risk of going out. Is it okay to use my Pit Boss grill in the rain? + In North America, all Pit Boss pellet grills must be plugged into a 110v outlet to function. Your grill can be used in a light rain, but since it is an electronic appliance, care must be taken to prevent any connections from being exposed to rain. Also, the pellets must avoid moisture. The lid of the hopper will protect them from a light rain, but not necessarily from heavy rain. Water getting into the pellets will cause them to swell, disintegrate, and later harden, causing an auger jam that will immobilize the auger. What pellets should I use in my Pit Boss grill? + To ensure proper performance, we always recommend using Pit Boss or Louisiana Grills brand pellets in your grill. However, you can use other brands of pellets in the grill, if they are hardwood pellets, designed to be used in a wood pellet grill. How should I store my pellets? + Always store pellets in an airtight container when they are not in the smoker. If they are stored incorrectly, they can take in moisture and will not burn correctly. This can result in the grill not getting up to temperature or in the flame going out. We have a 5-gallon pellet storage bucket here: and the lid for the storage bucket here: How often should I clean my Pit Boss grill? + We recommend cleaning your grill after running 40-60 lbs. of pellets through it. To clean your grill, you can use a vacuum to remove the ash from the fire pot and bottom of the grill, scrape any grease from your flame broiler, and wipe down the grill with a light degreaser. Also, empty your grease bucket regularly. How do I get my pellet smoker to smoke more?How to Get More Smoke Flavor From Your Pellet Grill. Try different wood pellets.. Cook at lower temperatures.. Take advantage of any "Smoke" setting your grill offers.. Add a smoke tube.. Don't wrap your meat.. Fix any leaks.. Why is my Pit Boss not smoking a lot?Grill Doesn't Produce Smoke:
For a Pit Boss not smoking, you might assume that the whole smoker is broken and needs replacing. But in reality, this may be an issue with the temperature, pellets, or firepot. For starters, the ideal temperature is 60°F– 90°F (15.5°C – 32°C) with a P4 setting.
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