Support New to T-Mobile? Switching is easy Set up your device Using the app Sprint Migration Center All get started topics Show
Ways to pay your bill All about your bill Line permissions Your T-Mobile ID Your PIN/Passcode All account resources topics T-Mobile Network In-flight texting and Wi-Fi Wi-Fi Calling International roaming Mobile Without Borders All network & roaming topics Find the right plan Netflix on Us HotSpot plans Voicemail Use Mobile HotSpot All plans support topics Tutorials Troubleshooting Unlock your device Change your SIM T-Mobile eSIM All device assistance topics Get T-Mobile for Business Billing and payments Manage your account Orders and shopping Account Hub registration All business support topics The SIM card or eSIM is your device's ticket to the T-Mobile network! What's a SIM card / eSIM?
Set up your SIM cardI purchased a Samsung Galaxy Fold4 / Flip4 If you purchased a Samsung Galaxy Fold4 / Flip4, you'll need to activate it on a SIM card. We're shipping one to you as soon as possible, free of charge!
5G: Coverage not available in some areas. Some uses may require certain plan or feature; see T-Mobile.com. I’m new to T-Mobile or have a new line
I upgraded or replaced a device
Are you a T-Mobile Prepaid customer? You may need to activate your SIM. I'm a Sprint customer who received a T-Mobile SIM card The steps for activating your new SIM depend on which SIM card you got: SIM card with Magenta sleeveIf you received a T-Mobile SIM in the packaging shown below, please follow the enclosed instructions or visit www.sprint.com/sim to activate. SIM card without Magenta sleeveIf your SIM card didn't have a Magenta sleeve, choose which device type you're activating:
Buy a SIM cardT-Mobile SIM cards come with adapters, in case your device uses a nano, micro, or standard card.
Set up your eSIMiPhoneThere’s a few ways to setup your eSIM:
Samsung
AndroidScan the QR code. Our Tutorials have steps for supported devices, like the Google Pixel 6 Pro, or moto razr 5G. QR code and settings for eSIM
Upgrade or device replacement iPhoneIf you're switching from Android, you'll need to contact us and change your SIM using your device EID first. You can setup your iPhone eSIM in a few ways:
Samsung
Other devicesFor other devices, or if you're switching between Apple & Android, follow these steps:
Contact us so we can help you change your eSIM. Once that’s complete, you’ll need to activate your eSIM:
QR codeQR code and settings for eSIM
Get help with your eSIM
Watch our video on installing SIM cards!
How do we know that eSIM is activated?The steps for activating an eSim in India on Airtel are very similar for both Android and iOS users. The first step is to send an SMS, eSIM <space> registered email address to 121. If your email address is valid you will shortly receive a message from 121, for confirming the eSIM process.
How do I know if I have eSIM on my iPhone?16.666666666666668%. To locate both the IMEI of your Apple iPhone XS Max and eSIM, follow these steps:. Go to the Home screen. Choose Settings.. Scroll down. Choose General.. Choose About.. Scroll down. ... . Under ESIM, the IMEI number of your eSIM is displayed.. Does eSIM automatically activate?To improve your network coverage, your Google Fi eSIM will be enabled automatically when your device is activated with a physical Fi SIM card.
How long does it take to activate an eSIM?It is often in the format of a QR code that you will scan with the camera of your phone or tablet to install and activate your eSIM profile on your device. It takes just a couple of minutes to complete the whole process and get connected.
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