River Valley Credit Union phone number

River Valley Credit Union is committed to providing a website that is accessible to the widest possible audience in accordance with ADA standards and guidelines. We are actively working to increase accessibility and usability of our website to everyone. If you are using a screen reader or other auxiliary aid and are having problems using this website, please contact us at (937) 859-6260 or email . All products and services available on this website are available at all River Valley Credit Union branches or by calling (937) 859-6260.

American Share Insurance

Your savings insured to $250,000 per account. MEMBERS' ACCOUNTS ARE NOT INSURED OR GUARANTEED BY ANY GOVERNMENT OR GOVERNMENT-SPONSORED AGENCY. This institution is not federally insured.

Where do YOU Tap It?

Now you can swipe, insertor tap it all over town.

Available same-day, with no wait, in all branches.

Bump Rate Certificate Special

Lock in your certificate rate now.Bump It to a higher rate later.

Click for details

Do More With Your Certificate

Boost your 18-month certificatewith a 0.25% bonus dividend.*

Ask about a Relationship Certificate.

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Get More Than a Penny For Your Thoughts

Review us on Google Reviews or the River Valley Credit Union Facebook page and tell us about your recent branch visit.

Leave A Review

Stay Up to Date on Events, Promotions and Financial Tips.

Pay Off Your Auto Loan Faster

Pair a River Valley Checking with your vehicle loan and qualify for a special Relationship Reward.

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Sweet Savings for Kids

Teach your kids the sweet, sweet skill of saving money

• Earn 6.00 APY on your first $1,000 for age 0-18
• Receive smart money tips
• Donut Shop App with games and lessons

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Get More Home. Easier Than Ever

Whether you’re purchasing a new home, are a first-time buyer, or thinking about a refinance. River Valley Credit Union's mortgage experts will help you dream big.

Get next business day approval.

Five easy tips to make the most of your summer travel

Travel is finally back in full swing, something we can all be thankful for this year. While staycations and remote-working vacations have been all the rage since 2020, pre-pandemic vacationing is making a comeback in 2022.

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Locations & Hours

Ames Branch (Main Office)

2811 East 13th Street
P.O. Box 747
Ames, IA 50010-0747

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Phone: (515) 232-1654
Fax: (515) 232-4835

Lobby Hours: 9:00-5:00 Monday - Friday
Drive Up Hours: 8:00-5:30 Monday and Friday
8:00-5:00 Tuesday - Thursday

Nevada Branch

1400 Fawcett Parkway, Suite F
Nevada, IA 50201-2808

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Phone: (515) 232-1654
Fax: (515) 382-8111

Lobby Hours: 9:00-5:00 Monday - Friday
Drive Up Hours: 8:30-5:00 Monday - Friday

Resources

To report a lost or stolen credit card, please call toll-free 1-866-570-1238.
To report a lost or stolen debit card, please call toll-free 1-800-383-8000.

Toll-free TellerLine Audio Response: 1-855-634-4117
(First-time users: Please contact the credit union to request to activate this service on your accounts.)

For Bill Pay questions or help setting up payees: 1-844-227-8660

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SECURITY DISCLAIMER!

You may send us questions about product information and other issues by email, but please do not email us your account number, your social security number or to initiate banking transactions. For questions or requests involving that information please call or visit one of our branches. Electronic messages sent through regular email are not protected with high-level encryption. This form is designated for customer service inquiries only. 

If you are using a screen reader and are having problems using this website, please call (515) 232-1654 for assistance.