333 North Central Avenue, Phoenix, AZ 85004, United States Show +1 602 429 3500 8.6 Great based on 392 reviews The Westin Phoenix Downtown
The Westin Phoenix Downtown is a luxury hotel located in downtown Phoenix, Arizona. The upscale hotel is ideal for business travelers, events, weddings, conferences, and leisure travelers. The 242 warm, polished rooms feature crisp, contemporary furnishings and classy decor. Guests can choose from deluxe rooms, queen rooms, king rooms, club level rooms, studio suites, and king suites. Wheelchair accessible rooms are available. All rooms and suites are equipped with free wireless Internet, comfortable seating areas, flat-screen televisions with cable, designer bath amenities, bathrobes, oversized bathrooms, a safe, air-conditioning, and daily housekeeping services. Rooms are pet-friendly and kid-friendly. Paid parking is available onsite. Guests can unwind in the heated outdoor swimming pool, or in the fitness center with a modern gym and sauna. Complimentary Wi-Fi is only available inside of the rooms, elsewhere throughout the hotel Internet is provided for an additional fee. The front desk is open 24-hours and concierge services are available. A gift shop in the lobby sells souvenirs and other small items. Business travelers can make use of the extensive business facilities which include conference rooms, fax/photocopying services, meeting rooms, and event spaces. Breakfast can be purchased for an additional fee in the dining area. An on-site restaurant serves up classic American cuisine for lunch and dinner. Guests can dine at a variety of nearby restaurants within walking distance. Phoenix Symphony Hall, Phoenix Art Museum, Heard Museum, Papago Park, and Phoenix Museum of History are all within walking distance of the hotel. Heightened sanitation Daily cleaning, increased availability of sanitation products. Social distancing measures Lobbies with safe social distancing. Streamlined check-in and check-out. Minimal contact with hotel personnel and other guests. Show deals with Free cancellationFree breakfast King Rooms($354 - $574) King room $354/night $354 totalAgoda.com $375/night $375 totalBooking.com $391/night $391 totalKAYAK Executive Rooms($460 - $711) Executive room $460/night $460 totalKAYAK $463/night $463 totalExpedia $489/night $489 totalBooking.com Deluxe Rooms($139 - $442) Deluxe room $139/night $139 totalVio.com $156/night $156 totaleDreams $164/night $164 totalSuperTravel Double Rooms($182) Double room $182/night $182 totalVio.com
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8.6 GreatBased on 392 verified guest reviews 8.7Friends 8.7Couples 8.7Solo 7.8Families Pros + Cons - Traveler type: FriendsCouplesSoloFamilies Time of Year: Mar-MayJun-AugSep-NovDec-Feb Traveler rating: Poor (0)Mediocre (0)Okay (0)Good (1)Excellent (0) Sort by: Mixed emotions here. The room was great! Spacious, clean, comfortable. The staff was very good, especially front desk. They were friendly and seemed eager to ensure I had an enjoyable stay. My one issue (and the reason for less than stellar scores in some areas) is the restaurant facility. Taking into consideration that the pandemic finds most places short staffed (which they were), the entire food operation is massively screwed up. First, the menus. There are THREE: dine in, carry out, AND room service (though as far as I could tell, they actually don't have room service right now, which isn't surprising, or a big deal.). But to make things even stranger, the room service and carry out menus are different. Don't understand this. Both menus are quite limited to begin with...why have TWO? To add another level of weirdness, you can't call in a carry out order...you have to go down to the restaurant to place your order in person. And then you have to order at the bar, which took forever on a Saturday night (short staffed, date night, etc.) When I finally placed my order, the harried server said I needed to wait close by so they could easily find me when my order was ready. Which meant I couldn't sit down anywhere in the lounge area because of the crowd, and was forced to stand around near the bar counter. Then it took 25 minutes for my Caesar salad with shrimp to come out. After I finally got back to my room and opened the container, I discovered that the salad had no dressing on it whatsoever. My only "special request" was for them to leave off the anchovies...Someone in the Westin's management needs to figure this out! Pros:Large well appointed room. Great bed! Cons:Outrageous charges for parking ($35/ day), WiFi ($18./day), in room movie ($20.) Pros:The hotel was really comfortable and really was luxurious. But how can hotel, especially one of this stature not have free WiFi? Makes absolutely no sense! Also no hot tub or bath tub, so forget the idea of a soothing soak. You also have to pay $32 a night for parking. Or you can park across the street for $15/day, but if you leave and come back, you have to pay another $15. So don’t plan on leaving once you get there. However there is a light rail across the street if you need to travel somewhere. There is also no included breakfast. Other than those things, the hotel was really nice. I probably won’t stay again because I really love to be able to stay in a hotel with a hotub. Pros:Large rooms. Comfy bedding. Modern design. Great views of the city. Great breakfast. If you elect not to have maid service, you are given a $5 coupon to use in the restaurant. Cons:Parking was $28 per car per night. We parked across the street for $14 per night. Cons:Booked the hotel and tried to cancel a couple hours later. Priceline spoke with the front desk manager and they refused to allow me to cancel. I understand it's in your fine print but it's just bad business practice to take someone's money when the reservation was JUST made. It's not like it was booked for months and the room was not given to someone else because of my reservation. I am the CEO of a moderately sized company and travel to Phoenix 5-10 times a year and send hundreds of clients to Phoenix. I will make sure no one stays here. Good thing you kept my $500. 333 North Central Avenue, Phoenix, AZ 85004
20% cheaperHotel San Carlos6.7 Good (31 reviews)0.07 miOutdoor pool, Fitness center, Restaurant$174+
Who owns the Westin Phoenix Downtown?With over 170 hotels and resorts in over 36 countries and territories, Westin is owned by Starwood Hotels & Resorts Worldwide, Inc.
When was the Westin Downtown Phoenix built?The Westin Phoenix Downtown, which opened in 2011, is designed to meet the needs of upscale business travelers.
When was Hyatt Place Phoenix built?The Hyatt Regency Phoenix is a convention hotel in Downtown Phoenix, Arizona, United States. It is 317 feet (97 m) tall and has 24 floors. It was completed in 1976. The top floor has a revolving restaurant.
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