The work number phone number for employment verification

New!: Student and graduate student employees can now be verified through the Work Number at OSU.

Oregon State University uses The Work Number™ to provide automated, immediate employment and income verifications for all employees. This fast, secure service is widely known to lenders, banks and others, is easy to use and is considered a best practice by many companies.

The Work Number™ can be used anytime, anywhere and is available 24 hours a day, 7 days a week. A verifier can print directly from the website at theworknumber.com, or they can access the system through an 800 number for voiced and/or faxed verifications.

Please Note: Oregon State University does not use social security numbers to identify employees through The Work Number.  Oregon State University employees can be found using the "other id" function and entering the OSU ID number with a leading zero.  Ex: 093xxxxxxx (10 digits)


Access The Work Number via:

  • www.theworknumber.com
  • 1-800-367-2884
  • Employer Code: 14817

Client Service Center:

  • 1-800-996-7566  (Voice) or
  • 1-800-424-0253  (TTY – Deaf)
  • Monday-Friday, 7AM - 8PM (CST)

Employment Verifications

NOTICE: We are currently experiencing an issue with some employees being classified as “COMMISSION ONLY”.  UMBC does not have commission only pay.  Please submit a manual employment verification (instructions below).

Our organization has selected The Work Number® service from Equifax to provide automated income and employment verifications. The Work Number reduces our risk of liability from providing erroneous or unauthorized information, and our employees receive the benefit of rapid verification completion, 24 hours a day, 7 days a week.

Companies seeking to conduct an employment verification on a current or former employee (paid in 2018 or later) must register and please follow the instructions below:

To obtain proof of employment or income via The Work Number, you will need:

  • the Company USA employer code, which is 19959
  • the employee’s Social Security Number
  • a permissible purpose for accessing the information, as defined by the Fair Credit Reporting Act
  • direct employee consent, if income or salary information is needed
  • and credentialed access to use The Work Number

For more information on accepted permissible purposes and using The Work Number, please visit www.theworknumber.com/verifiers, or call The Work Number client service center at 1-800-367-5690.

How to Use The Work Number

For Commercial Verifications (mortgage lenders, pre-employment, property leasing, credit cards, etc.)

  • Please visit theworknumber.com and select “Start Verifying
  • Provide the following:
    1. Employer Name or Code: Company USA’s
    2. Employer Code is 19959
    3. Employee’s Social Security Number

For Social Services Verifications* (including Medicaid, SSI/SSDI, SNAP, TANF, Child Support, Public Housing, etc.)

*Available to qualifying assistance agencies only

  • Please visit theworknumber.com and select “Start Verifying
  • Provide the following:
    1. Employer Name or Code: Company USA’s
    2. Employer Code is 19959
    3. Employee’s Social Security Number

Additional Information:

The Work Number service from Equifax is the leading resource for income and employment verification services nationwide. It provides verifiers an instant, automated solution for verification of employment, income and identity,
based on payroll records contributed directly from thousands of employers.

Prior to using The Work Number, all verifier organizations must successfully pass a credentialing process, which validates legitimacy and permissible purpose, in compliance with the Fair Credit Reporting Act (FCRA).  Over 200,000 credentialed verifiers rely on The Work Number to securely deliver fraud-proof information that virtually eliminates reliance on applicant-provided data, helps increase regulatory and internal compliance while adding to operational consistency and efficiency.

In addition to permissible purpose, The Work Number also requires that verifiers have documented consent of the employee-consumer to access income information. Consent is generally established via a signed acknowledgment at the point of application for a loan or service.  The Work Number fulfillment process is purpose-built for completing verifications and securely delivering critical decision data with unparalleled speed and efficiency.

To learn more about The Work Number from Equifax, please visit www.theworknumber.com

Other Verifications may follow these instructions:
  • Submit a signed authorization and verification request to the attention of Payroll
  • Fax the authorization to 410-455-8689 OR upload to https://umbc.app.box.com/f/ecdfd92c99d246819d83e8a98e6a7fb9
  • Allow 48 hours for processing.  Please indicate on the fax sheet if it is urgent and every consideration will be made.
  • For further information, please call 410-455-6266.

NOTE: UMBC began using The Work Number®  in June 2020 and will have employment verification data available for most employees that were paid from 2018 to the current period.  There may be an instance where manual employment verifications are still required.

What is the work phone number?

Visit www.theworknumber.com/employees or call 1-800-367-2884 (1-800-424-0253 for TTY if hearing impaired).

What do I say when I call to verify employment?

Call the verified phone number and politely greet the operator. Give your name and title, and request the contact person listed on the application. If the person is not available, leave a call back number, name and good time to reach you.

How can I verify my work?

Those requesting employment or salary verification may access THE WORK NUMBER® online at https://www.theworknumber.com/verifiers/ using DOL's code: 10915. You may also contact the service directly via phone at: 1-800-367-5690.