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Stealth 700 Gen 2 Headset

User Manual

PACKAGE CONTENTS

1. Stealth 700 Gen 2 Headset (A)
2. Stealth 700 Gen 2 Mini Transmitter (B)
3. USB-C Charging Cable (C)

IMPORTANT

Please make sure your headset is updated with the latest firmware.

Connect to the Turtle Beach Audio Hub for Windows or Mac to update firmware.

Customize your settings with the Turtle Beach Audio Hub mobile app for Android and iOS.

HEADSET CONTROLS

1. USB Charge & Update Port
2. LED Indication
   • See legend
3. Bluetooth Multi-Function Button
   • See Bluetooth Setup
4. Power Button
   • Press (2s) – Power On/Off
5. Mode Button
   • Default function: Engage/Disengage Superhuman Hearing. Remappable in mobile app.
6. Mappable Wheel
   • Default function: Variable Mic Monitor Volume Control. Remappable in mobile app.
7. Master Volume Dial

Use Superhuman Hearing Mode to pinpoint quiet audio cues like enemy footsteps and weapon reloads.

During gameplay, you can activate and deactivate Superhuman Hearing by pressing the MODE button once, quickly.

Flip up mic to mute. There is an audible tone when the mic is muted (high low) or unmuted (low high).

EQ Presets are available through the Turtle Beach Audio Hub mobile app, available here. The EQ Presets include the following:

1. Signature Sound
2. Bass Boost
3. Bass + Treble Boost
4. Vocal Boost

MAPPABLE BUTTONS

The Mode Button and Mappable Wheel can be assigned to a new function based on your gaming style.

To change the button’s assignment, follow these steps:

1. Download the Turtle Beach Audio Hub mobile app on your iOS or Android device.
2. Enable Bluetooth on your selected device, and pair with your headset to access the app.
3. Swipe to the second settings screen to assign new functions.
4. Once selected, your headset will save this configuration.

SETUP FOR PLAYSTATION

1. Connect Mini-Transmitter to USB Port on the console.

2. Power the headset on.

3. Go to Settings >> Devices >> Audio Devices

• Select Stealth 700 Gen 2 for Input and Output Device
• Set Output to Headphones to All Audio
• Set Volume Control (Headphones) level to maximum
• Select Adjust Microphone Level and follow the on-screen instructions to calibrate your microphone

CHARGING

The Stealth 700 Gen 2 gives you 20 hours of rechargeable battery life. Make sure to charge it regularly, and before storing.

Headset Storage

Always charge your headset before storing it for any extended period of time (greater than 3 months). Never store the unit in temperatures above 113°F/45°C.

BLUETOOTH

PAIRING

Your Stealth 700 Gen 2 will enter Bluetooth pairing mode once powered on. If no Bluetooth connection is made within 2 minutes, Bluetooth pairing mode will stop. To put your headset into Bluetooth pairing mode, follow these steps:

1. Hold down the Bluetooth button on your headset until the “Bluetooth Pairing” prompt plays.
2. Select the headset in your phone or tablet’s Bluetooth settings. The headset and device will pair via Bluetooth.

CONTROLS

PAIRING

The headset and transmitter are paired out of the box; this is indicated by a solid LED on the transmitter.

If your transmitter’s LED is double-blinking, do the following to pair your headset and transmitter.

1. Connect the Mini Transmitter into a free USB port on your console. The LED will double-blink blue as it searches for the headset.

2. Press and hold the Power button on the headset to power it on. The LED will double-blink blue as it searches for the transmitter.

3. Within 10 seconds, the LEDs on the transmitter and headset will turn solid, indicating a successful pairing.

If your headset and transmitter are not able to pair after 30 seconds, your transmitter will begin to search for a new Stealth 700 Gen 2 PS headset to pair to.

LED BEHAVIORS

TRANSMITTER

HEADSET

No Mic Audio

PLEASE NOTE: As of 11/25/2020, we are aware of an issue with the Stealth 700 Gen 2 PS mic, as follows: If the headset is powered on with the mic in the muted position (flipped up), the mic will not unmute.

We have released a firmware update to resolve this. Please use the Turtle Beach Audio Hub to perform that firmware update for your headset.

The Stealth 700 for Gen 2 PS has an adjustable mic. To use the mic, gently push (‘flip’) the mic forwards. You will hear a tone (low high) when the mic itself is unmuted. When the mic is fully pushed forwards, the mic will lock into position. To mute the mic, just flip the mic back the other way. You will hear a tone (high low) when the mic is muted.

On the back of the Left earcup, there are two volume dials. One is for the Master volume, and the other is a Mappable Wheel that, by default, controls the variable Mic Monitor volume.

The Master Volume dial will control the volume of both game and chat audio. The Mappable Wheel can control various functions (as set in the Turtle Beach Audio Hub); out of the box, this wheel will adjust the headset’s Mic Monitor feature, which allows you to hear yourself through the headset when you speak into the mic — helping you to avoid inadvertently shouting at other players.

**PLEASE NOTE: There is a limit to the amount the Master Volume/upper dial will move. The Mappable Wheel/lower dial will spin freely, with no stopping point. This is intentional; if your Mappable Wheel/lower dial spins freely, your headset is working as intended.**

Below those dials is the Mode Button. Like the variable Mic Monitor dial, this can be re-mapped if needed, to control other features. Out of the box, pressing this button will engage and disengage the Superhuman Hearing feature, which adjusts the audio so you can pinpoint quiet audio cues like enemy footsteps and weapon reloads.

PLEASE NOTE: Superhuman Hearing is disengaged by default. When Superhuman Hearing is engaged, you’ll hear an ascending tone. When Superhuman Hearing is disengaged, you’ll hear a descending tone. In addition, when Superhuman Hearing is engaged, your EQ Presets will be disengaged.

For more information about re-mapping the Mappable Wheel and Mode Button, please click here.

Next to the Mode Button is the Power Button. Press and hold this button to power the headset on and off.

Next to the Power Button is the Bluetooth Multi-Function Button. Press and hold this button to put the headset into the Bluetooth Pairing Mode, which will allow it to connect to a Bluetooth-enabled device like a smartphone or mobile tablet. (For more information about Bluetooth, please click here.)

Once the headset is paired with a Bluetooth-enabled device, you can use this button for music and calls, as detailed below:

Next to the Bluetooth Multi-Function Button is the LED Indicator. This LED Indicator will inform you of things like the battery level of the headset, its current pairing status (in regards to both the Bluetooth and to the headset’s mini transmitter), and whether the headset is currently charging.

For more information, please check out the pairing and charging articles for this headset.

The Mini Transmitter also has an LED Indicator; this will inform you of things like the pairing status of the headset/transmitter (in the same way the headset would), but also whether the headset’s mic is muted.

Next to the headset’s LED Indicator, is the USB Charge And Update Port. Plug the headset in via the included cable to charge the headset, or to update the headset’s firmware, as covered in further detail here.

Finally, after the LED indicator is the flip-to-mute Microphone. Flip the mic all the way forward to unmute the mic. The mic will stop at the second position shown in the image below, and you will hear a tone (low high) to indicate that the mic has been unmuted. Flip the mic to the first position to use the mic itself.

Frequently Asked Questions

Here are some of the most frequently asked questions regarding the Stealth 700 Gen 2 PS model headset.

COMPATIBILITY

1. Does the headset offer Bluetooth compatibility?

• Yes! The headset is equipped with a Bluetooth connection that is designed for use with smartphones and tablets.

2. How do I pair my headset to my phone using Bluetooth?

• We have a guide to the full Bluetooth pairing process for this headset available here.

NOTE: On the available devices screen within your device, you may see TWO Stealth 700 names listed. Make sure to select the one with the headphone/audio icon (the Media device). The “LE” device is the “low energy” connection, for data transfer only—not to be used for audio connection.

3. My headset won’t connect to my PC via Bluetooth or isn’t working right when connected. What’s happening?

• The Bluetooth feature for the Stealth 700 Gen 2 is designed for use on mobile devices and tablets. We do not recommend using this connection with a PC, as you may experience compatibility issues.

Please refer to the Stealth 700 Gen 2 PS – PC Compatibility article for PC set up instructions.

4. Which PlayStation consoles can this headset be used with?

• This headset is compatible with any variation of the PlayStation 4 and PlayStation 5 consoles.

5. Can I use my Stealth 700 Gen 2 PS on a PC?

• Customers have reported success using the headset as a standard USB headset on their PC or laptops.
• To do that:
  • 1. You would want to power the headset off, lower its Game Audio dial, and connect its USB transmitter to an open USB port on your PC.
    2. After doing that, you would want to ensure that the Stealth 700 Gen 2 PS’s transmitter is set as your default input & output device within your operating system’s Sound menu.
    3. Once you have set the headset as the default input and output device, you can power on the headset itself. The headset and transmitter should pair together within 30 seconds or so, and you can adjust the volume level on the headset itself to your liking.

For more information regarding PC compatibility for this headset, please click here.

• As a note: the headset’s Bluetooth connection would not be recommended for PC use.

If you need further assistance getting your Stealth 700 Gen 2 PS working on your PC, please reach out to our support team.

6. Can I use my Stealth 700 Gen 2 PS with a Nintendo Switch or an Xbox?

• The Stealth 700 Gen 2 PS would not offer any sort of compatibility with Xbox consoles.
• However, the headset can be used with a Nintendo Switch while it is docked. You can find Nintendo Switch installation instructions for your headset here.

If you require a helping hand during the set-up process; please reach out to our support team.

CHARGING

1. Can the headset be used while charging? Can I charge my headset with my cell phone’s USB wall adapter?

• Yes! You can use the headset’s USB charging cable to charge the headset while it is in use.
• While we usually suggest charging the headset via a USB port on your console, a USB wall adapter can be used to charge the headset.

2. When charging my headset, the headset’s LEDs turn off after a minute or two. Is that normal?

• When the battery is low, the headset LED will “breathe” red. Plug the headset in to charge and the LED will change to solid red. Please note that the LED will display differently depending on whether the headset is powered on or powered off while charging.
• If the headset is powered ON while charging, the headset LED will change to “breathing” blue when its battery is fully charged. If the headset is powered OFF while charging, the LED will turn off completely (no light) when the headset battery is fully charged.

You can find the most up to date information for your headset’s LEDs in the “LED Behaviors” section of the product’s Quick Start Guide, available here.

HEADSET FEATURES

1. Why am I unable to adjust Game and Chat audio independently?

• The Stealth 700 Gen 2 PS uses a transmitter that has a single USB connection. The PlayStation consoles can only output All Audio or Chat Audio Only via their USB ports. There is no way to split Game and Chat Audio into two separately adjustable streams via the console’s USB ports.

2. How do I update my headset and its transmitter?

• In order to update your headset and transmitter, you would need access to a PC or laptop that is operating on Windows or MacOS so you can install our Audio Hub program.
• Updates for this model can only be performed via a desktop or laptop. The mobile version of the Audio Hub cannot be used to update the headset’s firmware; this version can only be used to adjust and customize the headset’s various audio features and controls. The Audio Hub would not be available for ChromeOS.

You can read more about the update process for your headset here.

3. I can hear my own voice when I speak, or I can hear some background noises being played in my headset. Is that normal?

• You may be referring to the headset’s Microphone Monitoring feature, which allows you to hear your voice when you speak.
• It’s possible that the headset’s Mic Monitor control is turned up too high and is playing back noises from the room you’re in. This can result in you hearing echoes, hiss and/or static in your headset while you’re using it.
• You can adjust the intensity of the Mic Monitoring feature on the Stealth 700 Gen 2 PS via the lower rotating dial on the headset itself.

If you continue to have the same inconvenience after adjusting your headset’s Microphone Monitoring volume level; please reach out to our support team for further assistance.

4. My headset’s lower dial is for Mic Monitoring, but why is it not lowering my outbound microphone volume level?

• The Microphone Monitoring feature allows you to hear your own voice in the headset when you speak, in order to help you avoid inadvertently shouting at other players. The headset itself is not equipped with any sort of volume control for the outbound volume level of its microphone — therefore, the Mic Monitor volume control will adjust only how loud you hear your own voice through the headset when you speak into the mic, not how loud other people will hear your voice when you speak.

5. Is the lower volume dial on my headset supposed to spin freely/indefinitely?

• Yes! The bottom volume control thumbwheel is a ‘digital encoder’ that can be re-programmed to control different aspects of your headset via the mobile Audio Hub for Android or iOS. This dial will spin freely, without end-stops. This is intentional, so you have nothing to worry about!

6. Is the Stealth 700 Gen 2 PS headset surround sound?

• This headset does not contain its own onboard surround processing.
• For PS5: Sony has indicated that the PlayStation 5 will deliver ‘3D Audio‘ to any headset that connects to its controller or USB port.
• For PS4: The PlayStation 4 does not provide surround sound through its USB connection. The Stealth 700 Gen 2 PS headset cannot play surround sound from a PS4 console. The only exception is if the game itself has its own surround soundtrack that will play through the PS4’s (stereo) USB connection.

7. How do I replace the ear cushions on my headset?

• We have an article with illustrations of the best way to replace our ear cushions available here.
• Replacement ear cushions are available on the Turtle Beach Webstore.

TROUBLESHOOTING

1. My Stealth 700 Gen 2 PS did not come with a transmitter. How can I get a replacement? I have misplaced my Stealth 700 Gen 2 PS’s transmitter. Am I able to buy a replacement?

• If a part or accessory was missing from your headset’s packaging; please reach out to our support team for assistance in getting a replacement transmitter under your product’s warranty with us.
• If you have lost your headset’s transmitter, we have replacements available for purchase at the link below.
  • • If that part is out of stock, please contact our Sales Team to see if they can provide you with any sort of information regarding replenishment of that part’s stock. To do so, please send a direct email to [email protected] with your inquiry.

Stealth 700 Gen 2 PS Replacement Transmitter

2. My headset’s LED will not light up at all, even when charged. It seems completely dead. What can I do about that?

• If possible, please try a different cable and a different charging source. If you’ve already tried that, please attempt to restore your Stealth 700 Gen 2 for PS via the process described at the link below.

Stealth 700 Gen 2 PS Headset Recovery

If you continue to have the same inconvenience or are unable, to perform the recovery process, please reach out to our support team for further assistance.

3. My headset sounds are abnormal, it didn’t sound like this before. What could be going on here?

• Please double check to ensure you have not left the Superhuman Hearing option on. Superhuman Hearing (SHH) is a situational feature designed to prioritize certain sounds to give you the edge in intense gaming scenarios. This should not be left on all the time.
• Please connect your headset to your preferred version of the Audio Hub. From there, please check to see if you have the option for SHH enabled. Disabling this feature should return your audio back to its preferred state.

If turning off the SHH feature does not clear up your inconvenience, please reach out to our support team for assistance with troubleshooting.

4. My headset won’t work at all, the light is stuck red or green. How can I get it functioning properly again?

• Press and hold down the Bluetooth Button + Mode Button on the headset at the same time for 20 seconds. This is a very long press, please make sure that you do not release it early, holding it down too long is better than too short.
• This should hard reset the headset and may clear up what you are experiencing. After performing these steps, make an attempt at updating the headset via the Audio Hub for Windows or MacOS.

If you continue to have the same inconvenience, please reach out to our support team.

5. My audio/mic has connection issues and produces static or other abnormalities. What’s going on here?

• A common cause of this is having your wireless router close to your console, or other wireless devices close as well. Even if you console is hardwired, the router is still broadcasting a wireless signal, which can cause network congestion and audio/mic glitching, as well as connection issues. We recommend keeping a minimum distance of 10 feet between your router/wireless- devices and console to avoid issues.

For further assistance with this; please reach out to our support team.

6. My headset keeps shutting off on its own when no audio is playing.

• In order to conserve battery life, your headset will power off after no audio is played through it for 10 consecutive minutes. This is a fixed feature and cannot be adjusted.
• This feature helps to save battery life – if you forget to power the headset off for the night after a long gaming session, you will only lose a few minutes of battery life, not a whole night’s worth.
• To easily avoid the Auto-Shutdown feature, you can keep some music playing in the background, like the game’s soundtrack. The headset will detect the audio and will not engage the Auto-Shutdown feature. Please note that mic input alone will not avoid the Auto-Shutdown feature.

If your headset keeps shutting off while audio is being played, please reach out to our support team for further assistance.

Parts And Accessories

Note: Parts in italics are not sold separately. Availability of replacement parts is subject to change at any time.

Stealth 700 Gen 2 PS Package Contents

• Stealth 700 Gen 2 PS Headset
• Stealth 700 Gen 2 Mini Wireless Transmitter
• USB-C Charging Cable

Download

Stealth 700 Gen 2 Headset Quick Start Guide – [ Download PDF ]