If a customer says "my pleasure" to a Chick-fil-A employee, they are entitled to a discount, a free ice cream menu item, or free food altogether.
On Dec. 2, 2020, TikTok user Jordan Lewis, aka @driftyjayy, posted a video that showed a purported hack for “how to get free food from Chick-fil-A.” In the video, Lewis pointed his camera at a Chick-fil-A drive-thru speaker and ordered a meal with four Chick-fil-A sauces. Lewis
was asked: “Will that be all for you sir?” Lewis responded: “Yes, thank you.” After a brief silence, Lewis said “my pleasure” before the supposed employee had a chance to say it. He was then told: “Your total is $0.” Unfortunately for fans of Chick-fil-A, the video was a prank. Lewis appeared to possibly even do the voice of the supposed employee. Other TikTok videos from Lewis are also
pranks, and appeared to all be in good fun. The Chick-fil-A hack video had amassed more than 3.8 million views in less than a week. The Free Food RumorOver the years, we’ve seen no shortage of Chick-fil-A scams and rumors. We previously reported on Facebook scams that promised free Chick-fil-A food and gift baskets, an outdated offer for free food for a year, Mother’s Day fakery, and even a different fake offer for mothers that was unrelated to Mother’s Day. As for the December 2020 TikTok video, if a customer says “my pleasure” to a Chick-fil-A employee, it does not entitle the customer to free food. The video posited that saying it before an employee can get the words out would do the trick. Others have tried to say it up front like a code word. Neither are likely to be successful strategies.
The “Free Ice Cream” RumorThe idea for customers to say “my pleasure” for free Chick-fil-A menu items had been shared on social media for at least a few years. Some customers believed that it earned a free ice cream cone or other dessert, such as the Icedream Cone or Cookie Icedream Sandwich:
This was not true, although that’s not to say that the company had never given a free dessert to customers. In 2016, the company started its “Cell Phone Coop” family challenge. The idea was for a family who dines inside a Chick-fil-A restaurant to place all of their mobile phones in the special “coop” during their meal. If all family members abstained from checking their phones, they each were rewarded with an ice cream cone. Courtesy: Chick-fil-AThe Reason for “My Pleasure”On May 14, 2018, WANE 15 News interviewed Jeff Hoffman, who owned and operated a Chick-fil-A restaurant in Fort Wayne, Indiana. He talked about the reason behind the company’s usage of the phrase “my pleasure.” He referred to S. Truett Cathy, who founded Chick-fil-A in 1946:
The Origins of the PhraseThe Chick-fil-A website published the history of the company’s usage of “my pleasure.” The idea came to Cathy after visiting a luxury hotel:
The Virality of “My Pleasure”Over the years, the phrase “my pleasure” has spawned an unofficial Chick-fil-A rap video, countless TikTok memes, and a number of comedy sketches: The comedy sketch from the RDCworld1 YouTube channel played on the “exceptional” level of customer service for which Chick-fil-A had become known. A portion of the sketch depicted someone having car trouble with Chick-fil-A employees coming to the rescue, a situation that Chick-fil-A employees have assisted with in the past. While we’re all for entertaining videos, we don’t advise looking to pranks on TikTok for tips on how to earn free eats at fast food restaurants.
What happens if you say my pleasure before ChickThis specific tradition of Chick-fil-A employees saying “my pleasure” has sparked rumors in the past — many claimed that saying the two magic words before the employee said them could get you a free chicken sandwich. According to a Snopes investigation, the rumor isn't true.
What does my pleasure mean at ChickBut two decades ago, Chick-fil-A borrowed a tactic from The Ritz-Carlton that would become a central element of its brand culture: Employees replying to customers who thank them by saying “my pleasure,” instead of “you're welcome” or “no problem.”
What happens if you say my pleasure?Answer. "My pleasure" is an idiomatic response to “Thank you.” It is similar to "You're welcome," but more polite and more emphatic.
What are you supposed to say at ChickIf you're a regular at Chick-fil-A, you've probably picked up on this one, but when you say "thank you" to any of the employees, you won't get "you're welcome," "no problem," or "sure thing" in response—they'll say "my pleasure." Founder Truett Cathy apparently noticed employees at a Ritz-Carlton saying the phrase to ...
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