What is bank of America phone number?

We strive to provide you with information about products and services you might find interesting and useful. Relationship-based ads and online behavioral advertising help us do that.

Índice Show

References
About This Article
Did this article help you?
How do I talk to Bank of America customer service?
Does Bank of America have 24/7 customer service?
How do you call Bank of America?
What number do I call to check my Bank of America balance?

Here's how it works: We gather information about your online activities, such as the searches you conduct on our Sites and the pages you visit. This information may be used to deliver advertising on our Sites and offline (for example, by phone, email and direct mail) that's customized to meet specific interests you may have.

If you prefer that we do not use this information, you may opt out of online behavioral advertising. If you opt out, though, you may still receive generic advertising. In addition, financial advisors/Client Managers may continue to use information collected online to provide product and service information in accordance with account agreements.

Also, if you opt out of online behavioral advertising, you may still see ads when you log in to your account, for example through Online Banking or MyMerrill. These ads are based on your specific account relationships with us.

To learn more about relationship-based ads, online behavioral advertising and our privacy practices, please review Bank of America Online Privacy Notice and our Online Privacy FAQs.

We strive to provide you with information about products and services you might find interesting and useful. Relationship-based ads and online behavioral advertising help us do that.

To learn more about relationship-based ads, online behavioral advertising and our privacy practices, please review Bank of America Online Privacy Notice and our Online Privacy FAQs.

Download Article

You can easily get in touch with Bank of America to discuss any banking needs. To contact by phone or mail, visit the "Contact Us" page, select the reason for your contact, and find the appropriate phone number or address. You can also connect with Bank of America online through Twitter, or Facebook, as well as in person.

1
Call 800.432.1000 for checking and savings customer service matters. If you need help with things like finding your routing and account number, preventing fraud, ordering a replacement card, or changing your address or phone number, dial the checking and savings customer service line.[1]
- They can also help you schedule an appointment at a financial center or locate an ATM location.
- Representatives are available from Monday to Friday from 8:00 am - 11:00 pm ET, Saturday and Sunday from 8:00 am - 8:00 pm.
- Dial 1.800.688.6086 if you want the Spanish line.
2
Dial 800.732.9194 if you need to discuss credit card customer service. Customer service agents in the credit card department can help you with things like checking the status of your credit card application, checking your account balance, spending or redeeming your rewards points, understanding fees, and submitting disputes.[2]
- In addition, you can ask them about actions against credit card fraud.
- Credit card representatives are available 24/7.
- To activate your credit card, call 1.800.276.9939.
- If you are calling international collect, dial 1.757.677.4701.
Advertisement
3
Call 800.432.1000 for online banking support. Representatives can help you with changing your passcode or banking ID, signing into your account, enrolling with online banking, and ordering checks.[3]
- Online banking representatives are available 24/7.
- Dial 1.800.604.9961 if you need text banking support.
4
Select a topic from the dropdown list to find additional contact numbers. Go to https://www.bankofamerica.com/contactus/contactus.go, and select a topic in regards to what you are contacting about. Press "Go" when you select the appropriate topic for your questions or concerns.[4]
- For example, you can choose things like ATM, notary services, specialized banking, small business banking, and insurance and protection, to name a few.
5

1
Send a secure message with Bank of America's online system. If you want to email Bank of America, sign into your account and click on "Message Center" at the top. Draft a message, and press "Send," when you are finished. This way, you can draft a message about your account while keeping your account information confidential to Bank of America employees.[6]
- To log into your account, click on https://www.bankofamerica.com/online-banking/sign-in/.
- This is a secure way to contact Bank of America online.
- While this isn't an email per se, it is a secure message sent in email format.
2
Tweet at @BofA_Help to get a direct response. To use, you must have a Twitter account. To Tweet at Bank of America, type "@BofA_Help" into the body of your tweet, and type out your question or comment. Do not provide any secure information, like your debit or credit card account number. You can get instant responses, but this is not a secure contact method.[7]
- You can say something like, "@BofA_Help, I am locked out of my account and need help recovering my password."
- This is a helpful way to resolve problems, address concerns, and share information.
3
Send a direct message to the Bank of America Facebook page. Visit https://www.facebook.com/BankofAmerica/ and click on the blue "Send Message" link. Click on the "Get Started" button to initiate your message. You’ll receive an automatic response from Bank of America thanking you for reaching out. Then, type your message and press "Send." You should receive a message back within 1-2 hours.[8]
- You can send a message like, "Hi Bank of America. I need to cancel a charge on my account. How can I do this?"
- The automatic message also informs you that Facebook can see any information in the conversation. Because of this, you should avoid sending confidential information in your messages.

1
Visit https://locators.bankofamerica.com/ to find a nearby location. To find a banking location near you, type in your address, zip code, or landmark, and press "Search." Select a location closest to you, and visit when you have availability.[9]
2
Visit on weekdays from 10:00-12:00 to take advantage of short lines. Weekend and evenings are the busiest times to visit. If you want to take advantage of shorter wait times, visit during the week in the beginning of the day.
- In addition, arriving at the bank when they first open can be a great time to go as well.
3
Schedule an appointment if you want a convenient meeting option. With an appointment, you don’t have to wait in line, and you can inform the Bank of America agent of what you want to talk about in advance. To schedule an appointment, sign into your account and select the topic for your appointment. Then, select a date and time that works with your schedule. Include your name, phone number, and email address.[10]
- To schedule an appointment, visit https://secure.bankofamerica.com/secure-mycommunications/public/appointments/?marketingCode=NEWHP_ECHMPG.
- If you want to discuss buying a home, refinancing, or using the equity in your home, schedule an appointment with a home loan specialist.
- Some locations have Merrill Edge Financial Solutions Advisors, and you can discuss retirement and investment options with them.
- You cannot schedule an appointment for transactions handled by a teller, like depositing checks, withdrawing money, or getting a balance inquiry.

Add New Question

Question
Does Bank of America have 24/7 customer service?

This answer was written by one of our trained team of researchers who validated it for accuracy and comprehensiveness.

wikiHow Staff Editor
Staff Answer
It does for some services, like reporting lost or stolen cards. However, you may need to call during regular business hours for most transactions over the phone.
Question
Does Bank of America send texts?

This answer was written by one of our trained team of researchers who validated it for accuracy and comprehensiveness.

wikiHow Staff Editor
Staff Answer
Bank of America does sometimes communicate with texts. A real text from Bank of America will never ask you for personal or financial information, however. If you suspect you might have gotten a scam text message claiming to be from Bank of America, call customer service or send an email to abuse @ bankofamerica .com.
Question
How can I get free checks from Bank of America?

This answer was written by one of our trained team of researchers who validated it for accuracy and comprehensiveness.

wikiHow Staff Editor
Staff Answer
Sign in to online banking and select “Order Checks & Deposit Tickets.” You can order free checks in certain styles if you’re a Preferred Rewards member or have a qualifying type of account.

Ask a Question

200 characters left

Include your email address to get a message when this question is answered.

Submit

Do not give away account numbers, PIN numbers, or any financial information unless you are speaking with an authorized agent in a secure connection. If your connection is not secure, someone else may be able to access your account information.
Thanks! We’re glad this was helpful. Looking for more fun ways to learn on wikiHow? Learn about yourself with <a href='/Quizzes'>Quizzes</a> or try our brand new <a href='/Games/Train-Your-Brain'>Train Your Brain</a> word game.

References

About This Article

Article SummaryX

To contact Bank of America, call 800-432-1000 if you need help with checking and saving matters or online banking. For assistance with credit cards, call 800-732-9194. Another way to contact Bank of America quickly is through the chat system on the website. Log into your account on Bank of America’s website and click on the blue and white chat icon to connect with an agent. For more information on contacting Bank of America, like how to connect via Twitter, read on.

Did this summary help you?

Thanks to all authors for creating a page that has been read 176,335 times.

Did this article help you?

How do I talk to Bank of America customer service?

Schedule an appointment..

Call us..

Phone number:844.375.7028..

Does Bank of America have 24/7 customer service?

For lost or stolen credit cards call phone number for lost or stolen credit cards 800.732. 9194. Customer service for lost or stolen cards is available 24 hours a day, 7 days a week. If you're calling from outside the U.S., please use the international 800 access code from your country of origin.

How do you call Bank of America?

If you need more help, you can speak with a Bank of America Customer Service representative 24 hours a day, 7 days a week by calling one of the following phone numbers: Within the United States: 1-866-692-9374.

What number do I call to check my Bank of America balance?

Check your balance, transfer money between accounts, verify recent deposits and withdrawals and find out what checks have recently posted. To bank by phone, call 800.432. 1000.