We'll let you know as soon as your order has been shipped. If you're concerned that it won't arrive on time, because it hasn't shipped yet, check your address details, the size of the item your ordering, and your payment
details to make sure your order can be processed as quickly as possible. If we need to, we'll often proactively upgrade your shipping to get it to you on time. If your estimated delivery date keeps changing, or your orders have been 'Shipping Soon' for a while: In metro areas, sometimes your order will depart a nearby Fulfillment Centre close to the estimated delivery date. At this point, there's no need to worry. Depending on your area and when your estimated delivery date is, we will upgrade your delivery at our own expense to get your order to you by when we promised. If your item is eligible for Release Date Delivery, learn more about Release Date Delivery. I haven't received a delivery estimate yetCheck your original order confirmation for a delivery estimate. When you place your order, we'll usually confirm your estimated delivery date. If your item is not in stock, we may have said that we can't confirm your delivery date yet. You could also check the product detail page to confirm whether your item is in stock. While we try to avoid it as much as possible, sometimes, the stock we have can fluctuate, and lead to delays in sending your order. Tip: There may be other sellers with similar items that are in stock. In making your purchasing decision, you may need to consider the speed one seller can provide you the item, versus the price another seller will provide you that item for. No matter how many times you’ve placed an order on Amazon, there’s a special exciting feeling every time whenever the package arrives, and you can’t wait to unbox it. Sometimes it arrives within a day, other times in a week or a few days, the period between placing an order and receiving the package is the hardest. Constant checking on the tracker, whether it has been shipped yet, where it has reached, and so on. And then sometimes the order gets confirmed but never delivered, and it’s stuck somewhere in between. If you are also facing a similar issue of an Amazon order not shipped yet, then you are at the right place. We bring to you a perfect guide that will help you solve the problem of not yet shipped Amazon order. Contents
Not yet shipped means that the order that you have placed has not been processed yet. This means that Amazon has not yet started preparing the order, which includes packaging, scanning, transporting, and pick-up from the seller or warehouse. What Causes Amazon Order Not Shipped Yet Issue?
How to Solve Amazon Order Delayed Not Yet Shipped ProblemWe’ve listed a few solutions below that can assist you with your Amazon order problem. Step 1: Track OrderThe very first thing you need to do is track your order to know where the order has been stuck. Amazon has a nice tracker option that provides all the information on every stage of delivery from the order being confirmed, shipped from the seller, out for delivery to when it will arrive. In some regions, you may even get a free SMS regarding order status on your mobile. Here are the steps to track your Amazon order: 1. Go to Amazon website and sign in with the account on which you have placed an order. 2. Then, click on Returns & Orders. 3. Select your order and click on Track package. Also Read: How Do I Hide Amazon Orders Step 2: Contact Amazon Customer ServiceIf it’s been a few days and you don’t see any changes in the tracker and it still shows Amazon order not shipped yet tag, then you should contact Amazon’s customer care. Describe the problem you are facing, so that they can take further action and fasten your order process or refund your money back to your account. Do the following actions: Note: The steps may slightly differ from region to region, so make sure you choose the right option accordingly. 1. Visit Amazon Customer Support page. 2. Now you can select start chatting or select call me. 3. If you select call me they will ask you what can we help you with. Select My orders and Bookings. 4. Select the order that you need help with. 5. Scroll down to the bottom and click on select an issue. Then select issue details. 6. Finally, select the language in which you want to communicate and click on Phone. Also Read: How to Archive Orders on Amazon App Step 3: Contact Product SellerIf you certainly need the product which you’ve ordered and it has been stuck in order confirmation phase, then you may contact the seller to know more about where the product has been stuck or what’s the problem. Follow these steps to contact the seller: Note: The steps may slightly differ from region to region, so make sure you choose the right option accordingly. 1. Navigate to the Returns & Orders menu. 2. Select the order that is not yet shipped. 3. Then click on sold by. 4. Then click on Ask a question to contact the seller. Step 4: Cancel OrderHopefully contacting customer service might have resolved your issue. However, just in case they responded that the order will be delivered within a few days and you still see Amazon order not shipped yet message on the tracker, then you can opt to cancel your order. Follow these steps to cancel your Amazon order: 1. Go to the Amazon Returns & Orders menu. 2. Here, select the order which you want to cancel and then click on Request Cancellation or Cancel items. A refund process will soon be initiated after that. Other Ways to Connect to AmazonFor additional help, you can also connect to Amazon on various social media platforms, the popular being Twitter for such complaints and issues. The best thing about complaining or reporting an issue on social media is that the companies take it very seriously as it is out in public and will respond quickly. Here are Amazon’s social media handle details: Also Read: How to Find Someone’s Amazon Wish List How to Avoid Not Yet Shipped Amazon Order in the Future?Here are a few things to keep in mind before ordering on Amazon, so that you receive your package within the estimated time and your money won’t be stuck in the process. Step 1: Check Amazon Fulfilled TagBefore placing any order, make sure to check whether the product has a Fulfilled by Amazon tag on it. This means that the product you purchase will come through Amazon Fulfillment Center, where it is stored, packed, and dispatched. It allows users to track the order through Amazon’s website. It also has a free delivery option after a certain amount, easy returns, and get a free replacement if the product has any defects. Also, all customer services are handled by Amazon. Step 2: Ensure A-to-Z Guarantee ProtectionIf you are purchasing a product from a third-party seller and it is not fulfilled by Amazon, then also the company provides order protection with its A-to-Z Guarantee protection. This provides protection if you are not happy with the product condition and delivery process duration, which allows users to make a claim directly to Amazon, and their team will decide on the refund claim. Below are some of the cases which come under A-to-Z guarantee protection and if you are eligible then you can get a refund:
You can read the complete information from A-to-z Gurantee Amazon help page. Step 3: Check Seller’s RatingsPeople are being scammed as the seller list a product at a lower rate than the market price, and once the payment is done, they close their Amazon Seller’s account and disappear. Therefore, before placing an order, check the seller’s history, the product they sell, and their ratings & reviews to prevent from not yet shipped Amazon orders problem. This way you can easily identify the seller’s authenticity by seeing its history and ratings. Do the following to check the feedback score of any Amazon seller: 1. Navigate to Amazon homepage. 2. Open the product page that you are planning to purchase. 3. Under the info column about the product price and delivery details, the seller’s name will be mentioned next to Sold by. There click on the Seller name. On the Seller’s Feedback page, you can read all the reviews and see the rating for the last 30 days up to a lifetime. Also Read: How to Transfer Amazon Gift Card Balance to Another Account Step 4: Use Pay on Delivery FeatureIf you are not sure about any product listed on Amazon, due to fewer ratings or reviews, or if the product is niche or launched recently and has very limited information. All these doubts raise questions regarding delivery and product. So, it is advisable to choose the Pay on delivery option while placing the order so that your money is not stuck in the process. In case there’s a delay in shipment or due to any other reason you never receive the package. Frequently Asked Questions (FAQs) Q1. How do I get an additional discount on Amazon by using the Edge browser? Ans. Edge browser has many interesting features. One such is regarding online shopping price graph which shows the product’s price history and it also provides free discount coupon codes which it applies automatically on the checkout page with a single click. To turn on this feature, Open Edge browser > Go to Settings > Click on Privacy, Search and Services > Scroll down and toggle on Save time and money with Shopping in Microsoft Edge option. Also, you can earn free Amazon gift cards with the Microsoft Rewards program just by searching for anything on the Bing search engine. Q2. Is Amazon Prime membership worth it? Ans. If you regularly order on Amazon, then it’s a big yes, Prime membership is definitely worth it. With Prime, you get additional discounts, no delivery charges, fast and same-day delivery, access to amazing offers before the sale, and a whole range of entertainment from Prime Video and Prime Music. But if you order once in a while, like in months or very rarely, then it’s not going to be useful unless you want to use Prime Video or Music services. Recommended:
We hope that this guide was helpful and you were able to solve not yet shipped Amazon order problem. If you have any queries or suggestions regarding any tech-related issues, then feel free to drop them in the comments section below. Why is my order not yet shipped Amazon?If your item is not in stock, we may have said that we can't confirm your delivery date yet. You could also check the product detail page to confirm whether your item is in stock. While we try to avoid it as much as possible, sometimes, the stock we have can fluctuate, and lead to delays in sending your order.
How long does it take for an Amazon package to be shipped?Shipping Times to the Contiguous U.S.. Why is my order not out for delivery yet?It means that the carrier, or the one who is going to bring the package to your door, hasn't picked it up yet. That's why you'll sometimes run into a situation where Amazon says the package is arriving today but it isn't actually out for delivery.
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