Show If your Wi-Fi isn’t working, the connection problem could be a hardware issue (something physically wrong with your tablet or phone), a software issue (an incorrect setting or app interference), or something bigger. It’s also possible that background app data has depleted your data allowance. Or, though unlikely, a malware infection could be disrupting your signal. Read on to learn why your Wi-Fi is not working and how to fix it with helpful troubleshooting tips. If you use Apple products, check out our guide to why your iPhone isn’t connecting to Wi-Fi. Why my Android won't connect to Wi-FiThere are many reasons why your Android can’t connect to Wi-Fi — your Wi-Fi may not be working because of a network or signal outage, an incorrect device setting, the wrong network password, or your phone case could even be too bulky to accept the connection. Here are the most common reasons your Wi-Fi won’t connect on your Android device:
How to fix my Wi-Fi connection on AndroidFirst, check if the Wi-Fi connection is working on another device. Then, try connecting to another network. If you can connect to the Wi-Fi with someone else’s phone or tablet, it’s likely a network issue. If you can connect to another network, the problem is probably with your device. Here’s how to troubleshoot your Wi-Fi connection on Android: Restart your Android deviceIt sounds simple, but restarting your Android device can help you reconnect to Wi-Fi. It also forces apps — which may be causing trouble — to restart from scratch. Using a secure browser can also help keep troublesome apps from sneaking onto your device and interrupting your internet connection. Here’s how to restart your Android device:
These steps may be a bit different depending on your device (though many Samsung phones and tablets have similar settings). Check existing settingsIf you’re unable to connect to Wi-Fi on your phone or tablet, check the following settings:
Wi-Fi still not working? Your Android device may not be at fault — the problem could be on the network side. Check modem/router connectionsIf your Android tablet or phone still won't stay connected to Wi-Fi, check your router or modem connection and try to reset it. Then, check all other network device connections. Here’s how to reset a router or modem:
Your Wi-Fi connection should now be fixed. If not, you might have a different network issue. Wi-Fi connectivity on Android might also be interrupted because you have too many devices on one network. Use a WAP (Wireless Access Point) to increase the number of devices your network can support. Wireless access points (WAPs) let you connect multiple devices to your Wi-Fi network.Move your Wi-Fi network device away from interfering frequencies — such as those from Bluetooth or microwaves. If your device picks up your neighbor’s network with the same frequency, switch to a dual-band router that allows both 2.4GHz and 5GHz bands, which can free up some bandwidth. If your Wi-Fi network signal is too weak, get a Wi-Fi extender or physical Wi-Fi adapter for Android — just make sure it’s compatible with the 802.11 standards on Android. These hardware devices are more reliable than signal-boosting apps. Finally, contact the Wi-Fi network host, your ISP, or use a site like Fixwifi to help you diagnose Wi-Fi connectivity issues. You can also try completely resetting your Android phone or tablet. Reset to default settingsYou can also reset your network settings on Android to fix your Wi-Fi connection. Or, reset your Android to its factory settings and start fresh. You can even clear app cache on your Android to reset storage in case some app data is clogging your connection. Here’s how to reset your network settings on Android:
Your network settings on Android will reset and your internet speed should be boosted. Reset your device to factory settings if you still have Wi-Fi connectivity problems, but note that this is irreversible. Make a backup of any important data first. Here’s how to reset to factory settings on Android:
Your phone or tablet is now factory fresh. Update your phone or tablet to the latest version if prompted. Update your Android versionYour Wi-Fi might not be working because you’re using an outdated Android version. If you don’t update, it can cause compatibility issues with your Wi-Fi connectivity. We recommend keeping your Android version updated to maintain the best possible device security and connectivity. It can also help to speed up your Android. Contact Samsung for further supportIf all else fails, contact Samsung directly to fix your Wi-Fi connection on a Samsung device. If you have a different piece of hardware, go to that company’s website and contact support directly. Keep your phone clean and running smoothlyNo matter what Android device you have, a dedicated performance app can help free up space on your phone and keep your internet pathways clear. Avast Cleanup for Android automatically clears out low-quality photos, web trackers, and other junk to preserve storage space and increase performance speed. It’ll put background programs to sleep and clear the app cache that may be blocking your Wi-Fi connection. Let Avast Cleanup clear your way to better phone performance — with just a few taps. |