There’s little more frustrating than a device remote not working. If your Amazon Fire TV Stick remote is experiencing issues and you can’t use it to control your Stick, we have a few troubleshooting tips for you. When your
remote stops working, the first thing to check is its batteries. It’s possible the batteries aren’t properly inserted, or the battery charge has all been used. In the first case, remove the batteries from the remote and reinsert them. If that doesn’t work, replace the old batteries with new ones and see if that fixes the issue. Doing the above fixes most battery-related issues
with your Fire TV Stick remote. However, it’s also possible you have a loose battery contact, which iFixit provides a guide to repairing. Your Fire TV Stick’s remote uses Bluetooth for connectivity, which means it has a range of 30 meters. You must make sure your TV
and your remote are within this range. If both items are far away from each other, bring them closer and see if the remote functions. You must also ensure there are no obstacles between your TV and your remote. If there are, remove them and your remote will work. A possible reason your Fire TV Stick remote doesn’t work is that you haven’t paired it with your Stick. This is usually the case with new
remotes, but it’s also possible your existing remote has been unpaired for some reason. Regardless, it’s easy to pair a remote with your Stick. To do that, first, turn on your Fire TV Stick. Then bring your remote close to the TV. On the remote you want to pair, press and hold down the Home button for about ten seconds. Your remote will pair with your Stick, and you can now use it to perform your actions. Repair a Damaged Fire TV Stick RemoteIf your remote still doesn’t work, chances are it’s physically damaged. It may look good and fine from the outside, but the circuity inside may have been damaged. In this case, you can try to repair your remote, or get a replacement remote from online retailers like Amazon.
Alexa Voice Fire TV RemoteThis replacement remote is compatible with Fire TV Sticks (2nd gen and later) and comes with voice control through Alexa. If you do decide to get a new remote, make sure you properly pair it with your Stick so it works as it should. While you wait for the new remote to arrive, you can control your Stick’s functions by using the Amazon Fire TV app on your iPhone or Android phone. And that’s how you resolve some of the common issues with your Fire TV Stick remote. We hope your remote starts working! Additionally, if your Fire TV Stick itself has issues, try clearing the cache and resetting the system. RELATED: How to Clear Cache on the Amazon Fire TV READ NEXT
How-To Geek is where you turn when you want experts to explain technology. Since we launched in 2006, our articles have been read more than 1 billion times. Want to know more?  I’ve changed the Fire TV Voice Remote control batteries 5 times already but it still keeps disconnecting and now it’s gone completely dead!Trust me, by the end of this article, we’ll have your Fire TV Remote connected and fully working again! Fire TV Remote Solution 1:I know you don’t want to hear it, but trust me. Update: The most probable cause for your Fire TV remote not working is going to be the batteries. I know, you’re already thinking “I’ve already changed the batteries twice… gimme a break…” Well my friend, the Fire TV remote is a fickle beast and only likes new fully charged batteries before it will re-connect to your Fire TV Stick or Box. I’ve tried switching in batteries from other remotes that are all working fine, but with no success. Unopened new batteries are often the key to this power-hungry remote. Related: Has your Amazon Fire TV Box or Fire TV Stick become slow? See My Fire TV Slowdown Solution. This need for new batteries is especially true when your Fire TV is next to a complicated TV setup… think AV, Speakers, WiFi Router all piled up next to each other. Signal interference is definitely an issue with some Fire TV remotes. If you’ve already tried a shiny new set of batteries and it’s still not working then you might have the same issue I had with the remote. Luckily, a quick and completely free fix. Don’t forget to check out help & tips in the comments at the end: You can also leave any questions you have, plus there’s tons of useful FireTV hacks. Okay, so let’s get to Solution 2 of ‘My Fire TV Remote Won’t Connect!’. If you’ve felt the annoyance of your Fire TV Voice Remote suddenly not connecting then I know how you feel. I’ve owned every Fire TV since October 2014 and, up until last week, it handled everything I’ve threw at it. Then out of nowhere, the remote suddenly kept disconnecting then died completely showing no signs of life. Related: You can now control your Fire TV Device with the New Amazon Echo Dot (4th Gen). I went through an array of different fixes to try and get this remote working again but then finally I had a brainwave and managed to bring the remote back to life. It wasn’t through trawling internet blogs and YouTube videos that I found this solution, it was actually from inspecting the remote carefully. No, it wasn’t Amazon’s fault for building inferior products, it was actually my own fault and partly the fault of cheap pound store batteries that litter the UK. When I took the battery cover off the Fire TV remote it looked completely normal. It wasn’t until I raised the remote up to eye level that I noticed that there was a slight chalky residue on the connectors of the battery compartment. It then dawned on me as I looked across the room at a packet of cheap pound shop batteries. One of the cheap batteries had leaked battery acid onto the Fire TV remote connectors blocking the current from getting through. I’ll show you how to fix this below in Solution 2. First, some quick tips to help you out. How to use your Fire TV when the remote won’t turn on?Luckily, Amazon has an App for that called Amazon Fire TV Remote that is also available in the Android App Store and the Apple App Store. You can then control the Fire TV using the app and proceed to the next step below. How to check if your Fire TV remote is connected to your Fire TV?To see if your Fire TV remote is connecting to your Fire TV box or dongle you need to head to the settings menu.
This will show you what devices are currently paired and from here you can see if your remote is connecting. In my case when fiddling with the batteries my remote would appear here for a few minutes then disappear. If all else fails, you can get an official Amazon Fire TV Remote replacement. But first, let’s try and fix that remote! Fire TV Remote Broken: Solution 2I took a flat head screwdriver and gently scraped the connectors of the Remote at each end. Wiping the residue off with a dry cloth as I scraped. The connector should look shiny and new again at the end of this process. I placed the batteries back in and the remote connected again straight away. If you want to be a bit more professional, you can follow some of the suggestions in the comments and use a Qtip with some isopropyl. Great news, I’ve had no problems with the remote since and I guess the moral of the story is sometimes you get what you pay for… utter crap leaky batteries this time around. Repairing Fire TV Quick Tips
On some newer Fire TV models try holding the ‘Home‘ button for 10 seconds. Fire TV Remote Not Syncing Bonus TipsSome users have reported that interference from their routers WiFi channel has been the issue. Changing this requires getting a little bit more technical, but isn’t difficult. Login to your router (details on the unit). Find WiFi Channel and switch to another channel. You can use ‘WiFi Analyzer’ from Google Play to see the least used channel for your home. Let me know if this last tip worked in helping to reconnect your Fire TV Remote? I hope this helps you out and gets your Fire TV all connected again. If you’ve had problems or know any fixes then please leave a comment and I can update the guide. How do I fix an unresponsive Fire TV remote?To fix an Amazon Firestick remote that isn't working, try resetting the remote or your device. Make sure there's a clear path between your remote and the Firestick so they can connect. Replacing your Firestick remote's batteries or unpairing and re-pairing the remote can also help.
How do I fix an unresponsive remote?Make sure none of the remote buttons are jammed or stuck. The remote control battery terminals may be dirty. Remove the batteries and clean the remote control terminals with a small solution of alcohol, using a cotton bud or soft cloth, then place the batteries back into the remote control.
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Why my fire tv remote is not working
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