Why wont Apple Pay accept my card?

Question:

Question: Can’t add card to Apple Pay

Going through settings or through the Wallet App, I keep getting the message when I tap "Add Credit or Debit Card". It says "Could not add card, try again later or contact your card issuer for more information".

This is on an iPhone 6 Plus that was formerly my phone that I've now switched over to my wife. We are setup with as Family members on iCloud which is tied to a Visa debit card. My wife is using her own iCloud ID on the phone, and I want to setup her Visa debit card to Apple Pay which is tied to the same bank account.

I've tried everything I can think of for the last two days and can't get passed that message.

[Re-Titled by Moderator]

Posted on Oct 11, 2015 6:44 AM

User profile for user: EDL2

Question: Can’t add card to Apple Pay

Question:

My iPhone wallet won’t except my debit card for payments but when I look under the banks that are accepted my bank is on the list. I Used the same card on my phone for about three years until I switched phones updated my phone and now it won’t except it even though the bank is still listed on the acceptable banks

iPhone 8, iOS 13

Posted on Feb 15, 2020 5:52 PM

Answer:

Answer:

• If you are getting a message to contact the card issuer, call the bank or credit card company who issued you the card to make sure there are no restrictions on the card. 
• If you are getting a message that Apple Pay services are unavailable at this time, sign out of your Apple ID and back in.
• If you have trouble adding a card to wallet;

1. Check your Apple ID region to make sure it is correct (Change your Apple ID country or region - Apple Support)
2. Check the region on your device to ensure it is correct (Settings>general>language & region - set to your region)
3. A passcode is required to use the Wallet app. 
4. You need to be in a region that supports Apple Pay - Countries and regions that support Apple Pay - Apple Support
5. Your bank needs to support Apple Pay - Apple Pay participating banks - Apple Support
6. Sometimes if you sign out of your Apple ID and back in it resolves the problem.
7. If none of these suggestions are able to resolve your issue you can go here for further assistance - If you can't add cards to Wallet for Apple Pay - Apple Support

Posted on Feb 15, 2020 6:23 PM

User profile for user: Heatherneedshelp13

Question: IPhone wallet won’t accept debit card

To set up Apple Pay, add a debit, credit, or prepaid card to the Wallet app on your iPhone, Apple Watch, or other compatible device.

How to add a debit or credit card on your iPhone

To remove a card from the Previous Cards screen, tap Edit > Remove button 

How to add a debit or credit card to your Apple Watch

1. On your paired iPhone, open the Apple Watch app.
2. In the My Watch tab, tap Wallet & Apple Pay.
3. Tap Add Card.
   
   • Tap Debit or Credit Card to add a new card.
   • Tap Previous Card to add a card that you used previously.
     
     
4. Tap Continue.
5. Follow the steps on the screen to add your card.
6. If necessary, verify your information with the bank or card issuer.They might ask you to provide more information or to download an app before approving your card for use with Apple Pay.

How to add a debit or credit card for Apple Pay on your Mac or iPad

1. Open Wallet settings on your device.
   • On your Mac model with Touch ID, go to System Preferences > Wallet & Apple Pay.
   • On your iPad, go to Settings > Wallet & Apple Pay.
2. Tap Add Card.3,4
3. Follow the steps on the screen to add a card.
4. Verify your information with your bank or card issuer. They might ask you to provide information.

On Mac models without built-in Touch ID, you can complete your purchase using Apple Pay on your compatible iPhone or Apple Watch: On your iPhone, go to Settings > Wallet & Apple Pay and turn on Allow Payments on Mac.

If you can't add a debit or credit card to Apple Wallet

1. Make sure that you sign in to iCloud on all your devices. On your iOS device, you need to set up Face ID, Touch ID or a passcode. On your Apple Watch, you need to set up a passcode. If you sign out of iCloud or remove your passcode, all credit, debit, prepaid, travel and student ID cards will be removed from that device.

2. If you're under the age of 13, Apple Pay isn't available and you can't add a card in the Wallet app. Age varies by country or region.

3. In mainland China, you can use Apple Pay on the web in Safari only on compatible iPhone and iPad models using iOS 11.2 or later. In the Netherlands, you can use Apple Pay on the web only on a compatible iPhone or iPad.

4. In Italy, you can't add Maestro cards to iPad or Mac. In Australia, you can't add eftpos cards to your iPad or Mac. In the Netherlands, you can add Maestro cards to all compatible devices except Mac.

Information about products not manufactured by Apple, or independent websites not controlled or tested by Apple, is provided without recommendation or endorsement. Apple assumes no responsibility with regard to the selection, performance or use of third-party websites or products. Apple makes no representations regarding third-party website accuracy or reliability. Contact the vendor for additional information.

Published Date: September 20, 2022

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