Unable to retrieve ds-160 application

You may retrieve the following DS160 applications:

Partially completed DS-160 applications that have not been submitted yet: You will be able to retrieve your pending application for 30 days and continue to fill out the form.
Submitted DS-160 application (submitted after November 1, 2010): Once a DS160 form is submitted, you may not change the answers on the form or cancel the submission. However, you will be able to retrieve the information from a previously submitted DS160 to populate some fields on a new form and submit a new DS160 form.
DS-160 Confirmation Page: You will be able to reprint your confirmation page

Required Information to Retrieve Your DS-160:

Application ID: When starting a new DS-160 form, you will be provided with an Application ID. Please record your Application ID.
First five letters of your Surname
Year of birth
The answer to the security question you selected:
When starting a new DS-160, you are required to select and answer a security question from a dropdown list. Please be aware that there is no reset for the security question. You are responsible for choosing your security question and remembering your answer. Please write down your security question and answer for your records.

How to Retrieve:

1) Access https://ceac.state.gov/genniv/. Select a location where you will be applying for this visa, and enter the "Captcha" code. Then click on "Retrieve an Application."

2) Provide the four required pieces of information listed above. Click the "Retrieve Application" button.

If your application has NOT been submitted:

Once your application has been retrieved, it will begin at the last page you completed. All information you previously entered will be saved. You will be able to edit previous pages, if needed.

If your application has been submitted, the following screen will be shown:

If you choose "View Confirmation Page": The confirmation page of your previously submitted DS160 will be shown. You should be able to reprint the confirmation page.

If you choose "Create a New Application":

The information you entered on your previous submitted DS160 form will populate the form. Please check that all previously submitted information is current and accurate before submitting a new form.

DS 160 no able to retrive application

I am not able to retrieve my application to fill ds 160 as its showing surname and year of birth is wrong even if i give the correct details, could anyone help me how to proceed further as I have interview in 3 days

On this page:

Overview
Guidelines for Completing the DS-160 Form
More Information

Overview

Each applicant, including children, must have their own Form DS-160 visa application. The Form DS-160 must be completed and submitted online prior to your interview at the Embassy or Consulate. The barcode number on the Form DS-160 confirmation page is required in order to book your interview. The Form DS-160 must be submitted online and the printed confirmation page must be brought to the interview. The Embassy or Consulate will not accept handwritten or typed applications and you will not be permitted to attend your interview without a Form DS-160 confirmation page.

When you sign your DS-160 electronically, you are certifying that all the information contained in it is true and correct. Misrepresenting any facts could render you ineligible to enter the United States. Please double-check that all your answers are accurate and that every question is answered completely.

Note: Any inquiries on completing the DS-160 will be addressed on this website. We are unable to answer any questions or provide guidance on this process.

Guidelines for Completing the DS-160 Form

Complete and submit your DS-160 after reviewing the nonimmigrant visa application process. You must submit your DS-160 application online prior to making an appointment for an interview at the Consulate.

The interview post you select at the beginning of the DS-160 form must be the same post within your consular district where you schedule your interview appointment.
All questions must be answered in English using English-language characters only, except when you are asked to provide your full name in your native alphabet.
You are required to upload a photograph as a part of the DS-160 process. Detailed guidelines for taking and submitting a quality photograph are on the U.S. Department of State website here.
If you stop working on the application for more than 20 minutes, your session will expire. You will have to start over, unless you have recorded your Application ID Number or have saved your application to a file on your computer. Write down the Application ID displayed on the top right-hand corner of the page. If you need to close the browser before submitting your application, you will need this Application ID to continue your application”.
The completed DS-160 application form will generate an alpha-numeric barcode confirmation page. The printed confirmation page is required for the interview at the Embassy/Consulate.
Once you have printed the barcode confirmation page, hit the "Back" button on your web browser and then email yourself a backup copy of the DS-160. The emailed file will be in PDF format, which requires Adobe Acrobat to view or print.

Any inquiries on completing the DS-160 can be addressed on this website. We are unable to answer any questions or provide guidance on this process.

The DS-160 form is online here.

I started a DS-160 application. It was saved online but not downloaded/saved on my local drive. When I try to retrieve that now, it could not find the file with the confirmation number.

I realize it's been more than 30 days and I only have to upload the file and retrieve but I don't have the file to upload. I have scheduled a visa appointment on this confirmation number. So are there any alternatives to retrieve my DS-160? Any contact or email information where I can reach them? I would highly appreciate it if someone can help me on this.

Thank you!