What is emotional intelligence as a nurse?

This website uses cookies. By continuing to use this website you are giving consent to cookies being used. For information on cookies and how you can disable them visit our Privacy and Cookie Policy.

1. Moskowitz JT, Addington EL, Cheung EO. Positive Psychology: A Personal History. Ann Rev Clin Psychol. 2019;15:1–23. https://doi.org/10.1016/j.genhosppsych.2019.11.001.

   Article  Google Scholar 

2. Keller S: What does mental health have to do with well-being? Bioethics 2020; 34(3):228–234. https://doi.org/10.1111/bioe.12702.

   Article  PubMed  Google Scholar 

3. Ozkara SE. Concept Analysis of Nurses’ Happiness. Nurs Forum. 2015;50(1):55–62. https://doi.org/10.1111/nuf.12099.

   Article  Google Scholar 

4. Ghazavi Z, Mardany Z, Pahlavanzadeh S. Effect of happiness educational program on the level of stress, anxiety and depression of the cancer patients’ nurses. Iran J Nurs  Midwifery Res. 2016;21(5):534–40. https://doi.org/10.4103/1735-9066.193419.

   Article  PubMed  PubMed Central  Google Scholar 

5. Yu J, Song Y, Dong H, Su X, Zhang P. Factors associated with the general well-being of nurses in a tertiary Chinese hospital: A cross-sectional study. J Nurs Manag. 2020;28(3):540–7. https://doi.org/10.1111/jonm.12954.

6. Zhan TT, Li HP, Ding XT. Can social support enhance sense of coherence and perceived professional benefits among Chinese registered nurses? A mediation model. J Nurs Manage. 2020;28(3):488–94. https://doi.org/10.1111/jonm.12931.

   Article  Google Scholar 

7. Wang QQ, Lv WJ, Qian RL, Zhang YH. Job burnout and quality of working life among Chinese nurses: A cross-sectional study. J Nurs Manag. 2019;27(8):1835–44.  https://doi.org/10.1111/jonm.12884.

8. Hwang E. Effects of the organizational culture type, job satisfaction, and job stress on nurses’ happiness: A cross-sectional study of the long-term care hospitals of South Korea. Japan J Nurs Sci. 2019;16(3):263–73. https://doi.org/10.1111/jjns.12235.

   Article  Google Scholar 

9. Bakker AB, Oerlemans WG. Momentary Work Happiness as a Function of Enduring Burnout and Work Engagement. J Psychol. 2016;150(6):755–78. https://doi.org/10.1080/00223980.2016.1182888.

   Article  PubMed  Google Scholar 

10. Erdem H, Turen U, Gokmen Y. Perceived organizational support,stress coping behaviors and mediating role of psychological capitalapecial education and rehabilitation centers. Sci Ann Econ Bus. 2017;64(3):395–377. https://doi.org/10.1515/saeb-2017-0023.

    Article  Google Scholar 

11. Wu X, Gai X, Wang W. Subjective well-being and academic performance among middle schoolers: A two-wave longitudinal study. J Adolesc. 2020;84:11–22. https://doi.org/10.1016/j.adolescence.2020.07.011.

    Article  PubMed  Google Scholar 

12. Fang Jie, Wen Zhong Lin, Zhang Nin Qiang, Sun PZ. Analysis of multiple mediating effects based on structural equation model. J Psychol Sci. 2014;37(3):735–41 https://doi.org/CNKI:SUN:XLKX.0.2014-03-035.

    Google Scholar 

13. Luchesi BM, de Oliveira NA, de Morais D, de Paula Pessoa RM, Pavarini SCI, Chagas MHN. Factors associated with happiness in the elderly persons living in the community. Arch Gerontol Geriatr. 2018;74:83–7. https://doi.org/10.1016/j.archger.2017.10.006.

    Article  PubMed  Google Scholar 

14. Babamiri M, Abdi Z, Noori N. Investigating the factors that influence Iranian nurses’ workplace happiness. Nurs Manage (Harrow). 2021;28(2):21–8. https://doi.org/10.7748/nm.2021.e1972.

    Article  Google Scholar 

15. Jarosova D, Gurkova E, Ziakova K, Nedvedova D, Palese A, Godeas G, Chan SW, Song MS, Lee J, Cordeiro R, et al. Job Satisfaction and Subjective Well-Being Among Midwives: Analysis of a Multinational Cross-Sectional Survey. J Midwifery Womens Health. 2017;62(2):180–9. https://doi.org/10.1111/jmwh.12516.

    Article  PubMed  Google Scholar 

16. Soto-Rubio A, Gimenez-Espert MDC, Prado-Gasco V. Effect of Emotional Intelligence and Psychosocial Risks on Burnout, Job Satisfaction, and Nurses’ Health during the COVID-19 Pandemic. Int J Environ Res Public Health. 2020;17(21):1–14. https://doi.org/10.3390/ijerph17217998.

    CAS  Article  Google Scholar 

17. Prufeta P. Emotional Intelligence of Nurse Managers: An Exploratory Study. J Nurs Adm. 2017;47(3):134–9. https://doi.org/10.1097/NNA.0000000000000455.

18. Mehmet A, Cinar O, Sutcigil L, Congologlu ED. Communication Skills Training For Emergency Nurses. Int J Med Sci. 2011;8(5):397–401. https://doi.org/10.7150/ijms.8.397.

    Article  Google Scholar 

19. Christianson KL, Fogg L, Kremer MJ. Relationship Between Emotional Intelligence and Clinical Performance in Student Registered Nurse Anesthetists. Nurs Educ Perspect. 2020;42(2):104–6. https://doi.org/10.1097/01.NEP.0000000000000634.

    Article  Google Scholar 

20. Lin DT, Liebert CA, Tran J, Lau JN, Salles A. Emotional Intelligence as a Predictor of Resident Well-Being. J Am Coll Surg. 2016;223(2):352–8. https://doi.org/10.1016/j.jamcollsurg.2016.04.044.

21. Håkansson EJ, Holmström IK, Ollén LA, Sundler AJ, Hochwälder J, Marmstål HL. Empathy levels among nursing students: A comparative cross-sectional study. Nurs Open. 2019;6(3):983–9. https://doi.org/10.1002/nop2.280.

    Article  Google Scholar 

22. Sedaghati KM, Rohani C, Mohtashami J, Nasiri M. Empathy from the perspective of oncology nurses. J Compassionate Health Care. 2017;4(1):7. https://doi.org/10.1186/s40639-017-0036-0.

    Article  Google Scholar 

23. Wang FX, Wang ZL, Xu ZD. Analysis of factors affecting the communication satisfaction of clinical nursing students. Nurs Res. 2015;29(9):3323–4. https://doi.org/10.3969/1009-6493.2015.26.046.

    Article  Google Scholar 

24. Lu XX, Lai L, Liu YL. Research status of nurse-patient communication satisfaction. J Nurs Sci. 2017;32(13):92–5. https://doi.org/10.3761/j.issn.0254-1769.2012.08.034.

    Article  Google Scholar 

25. Pérez-Fuentes MdC, Jurado MdMM, Linares JJG, Ruiz NFO. The Role of Emotional Intelligence in Engagement in Nurses. Int J Environ Res Public Health. 2018;15(9):1–13. https://doi.org/10.3390/ijerph15091915.

    Article  Google Scholar 

26. Chen L, Liu H. The preliminary preparation and reliability and validity test of hospital nurses’ sense of well-being at work questionnaire. Chin J Mod Nurs. 2016;22(15):2091–6. https://doi.org/10.3760/cma.j.issn.1674-2907.2016.15.004.

    Article  Google Scholar 

27. Wong CS, Law KS. The effects of leader and follower emotional intelligence on performance and attitude: An exploratory study. Leadersh Q. 2002;13(3):243–74. https://doi.org/10.1016/S1048-9843(02)00099-1.

    Article  Google Scholar 

28. Hojat M, Gonnella JS, Nasca TJ, Mangione S, Veloksi JJ, Magee M. The Jefferson Scale of Physician Empathy. Acad Med. 2002;77(Supplement):S58–S60. https://doi.org/10.1097/00001888-200210001-00019.

    Article  PubMed  Google Scholar 

29. An X, Yang H, Xu J, Song L, Qiu Y. Compilation and evaluation of Jefferson empathy scale. Nurs Res. 2008;22(8):2063–6. https://doi.org/CNKI:SUN:SXHZ.0.2008-22-056.

30. Hecht ML. Measures of communication satisfaction. Hum Commun Res. 1978;4(4):350–68. https://doi.org/10.1111/j.1468-2958.1978.tb00721.x.

    Article  Google Scholar 

31. Moskowitz JT, Addington EL, Cheung EO. Positive psychology and health: Well-being interventions in the context of illness. Gen Hospital Psychiatry. 2019;61:136–8. https://doi.org/10.1016/j.genhosppsych.2019;11.001.

    Article  Google Scholar 

32. Xiao PH, Shen WY, Chen WH, Xu ML. Analysis on current situation of nurses’ well-being in Wujiang district. Nurs Pract Res. 2017;14(4):78–80. https://doi.org/10.3969/j.issn.1672-9676.2017.04.033.

    Article  Google Scholar 

33. Rogala A, Cieslak R. Positive Emotions at Work and Job Crafting: Results From Two Prospective Studies. Front Psychol. 2019;10:2786. https://doi.org/10.3389/fpsyg.2019.02786.

    Article  PubMed  PubMed Central  Google Scholar 

34. Mansel B, Einion A. ‘It’s the relationship you develop with them’: emotional intelligence in nurse leadership. A qualitative study. Br J Nurs. 2019;18(21):1401–8. https://doi.org/10.12968/bjon.2019.28.21.1400.

    Article  Google Scholar 

35. Ordoñez-Rufat P, Polit-Martínez MV, Martínez-Estalella G, Videla-Ces S. Emotional intelligence of intensive care nurses in a tertiary hospital. Enferm Intensive. 2021;32(3):125–32. https://doi.org/10.1016/j.enfi.2020.05.001.

36. Adama SB. Empathy as an Ethical Imperative. Creat Nurs. 2018;24(3):166–72. https://doi.org/10.1891/1946-6560.24.3.166.

    Article  Google Scholar 

37. Wu Y. Empathy in nurse-patient interaction: a conversation analysis. BMC Nurs. 2021;20:18. https://doi.org/10.1186/s12912-021-00535-0.

    Article  PubMed  PubMed Central  Google Scholar 

38. Lu XX, Lai L, Liu LL. Satisfaction of nurse-client communication: a literature review. J Nurs Sci. 2017;32(13):92–5. https://doi.org/10.3870/j.issn.1001-4152.2016.13.092.

    Article  Google Scholar 

39. Prado-Gascó VJ, Giménez-Espert MC, Valero-Moreno S. The influence of nurse education and training on communication, emotional intelligence, and empathy. Rev Esc Enferm USP. 2019;53:e03465. https://doi.org/10.1590/s1980-220x2018015903465.

    Article  PubMed  Google Scholar 

40. Li X, Fang X, Wang L, Geng X, Chang H. Relationship between emotional intelligence and job well-being in Chinese Registered Nurses: Mediating effect of communication satisfaction. Nurs Open. 2021;8(4):1778–87. https://doi.org/10.1002/nop2.820.

41. Zarei B, Salmabadi M, Amirabadizadeh A. Empathy and cultural competence in clinical nurses: A structural equation modelling approach. Nurs Ethics. 2019;26(7–8):2113–23. https://doi.org/10.1177/0969733018824794.

    Article  PubMed  Google Scholar 

42. Thompson NM, Uusberg A, Gross JJ, Chakrabarti B. Empathy and emotion regulation: An integrative account. Prog Brain Res. 2019;247:273–304. https://doi.org/10.1016/bs.pbr.2019.03.024.

    Article  PubMed  Google Scholar 

43. Vizeshfar F, Zare M, Keshtkaran Z. Role-play versus lecture methods in community health volunteers. Nurs Educ Today. 2019;79:175–9. https://doi.org/10.1016/j.nedt.2019.05.028.

    Article  Google Scholar 

44. Elliott N. Building leadership capacity in advanced nurse practitioners - the role of organisational management. J Nurs Manage. 2017;25(1):77–81. https://doi.org/10.1111/jonm.12444.

    Article  Google Scholar 

45. Kerr D, Ostaszkiewicz J, Dunning T, Martin P. The effectiveness of training interventions on nurses’ communication skills: A systematic review. Nurs Educ Today. 2020;89:104405. https://doi.org/10.1016/j.nedt.2020.104405.

    Article  Google Scholar 

46. Bagacean C, Cousin I, Ubertini AH, El Yacoubi El Idrissi M, Bordron A, Mercadie L, Garcia LC, Ianotto JC, De Vries P, Berthou C. Simulated patient and role play methodologies for communication skills and empathy training of undergraduate medical students. BMC Med Educ. 2020;20(1):491. https://doi.org/10.1186/s12909-020-02401-0.

    Article  PubMed  PubMed Central  Google Scholar 

Page 2

1. Notes: Unstd. means unstandardized regression, S.E. represents the standard error of the estimated parameter coefficient, SMC stands for squared multiple correlations, CR signifies composite reliability, AVE denotes average variance extracted