Why cant i download apps on my android

It could be disheartening when your phone won't download apps normally. When this occurs, there are reasons why this happens. Below are the possible reasons and the available solutions to each challenge when you are unable to download app to download apps on your Phone.

 Internet connection has no data or data limit exceeded

Your internet connection has no data, or the data limit set on your phone has been exceeded. To resolve this, you need to check your data subscription to ensure that it is still available. If the data limit was exceeded, you need to reset the limits on your phone and make another attempt.

Application is not supported

If you are unable to download app on your phone, it may occur when the application is not supported by your phone. At this point, you need to check other apps that perform similar functions and make another attempt. If other apps can be downloaded properly, it may be an issue for a specific app that won’t be downloaded on your phone.

Insufficient memory to download any new app

Here, you need to check your installation location. If the installation comes with insufficient memory, you need to change the location to your SD card or somewhere else and try to download the app again.

Check whether the app download “Permission” is allowed

Some apps require special permission from your phone before they can be downloaded or installed. If such permissions are not set from your phone, it may cause the problem of apps not downloading. To resolve this, perhaps you should download your apps from the Google play store, or from any other verified app store whose apps are from verified manufacturers. This will arrest the need to alter the settings of your phone to disallow the downloading of apps from unknown sources.

The phone’s software has one or several bugs.

There could also be malware in your system that could be the reason why your phone won’t download apps.  To resolve this, you try to restart your phone to erase these possibilities. If the problem still exists, you may do a factory reset but please ensure that important files are backed up properly. In this way, they can still be recovered even after a reset.

Clear the cache

Your phone’s cache could be another reason when you can’t download apps. You need to have them cleared out. To do so, go to settings, select 'apps', from the menu. A list of all the apps installed on your phone will be shown. Tap on the app you want to clear the cache. To be sure that all cache data on the phone is cleared out, you may need to do this app by app, until you have exhausted the list. This may be time-consuming, but worth it if your phone is slowed down by them.

Update the system

When your phone won’t download apps, it may result from an outdated system version.  The outdated system hampers the ability of the phone in a lot of ways. To resolve this, you need to update or upgrade your phone’s operating system. To enhance the performance of your phone, you need to make it a habit to consciously update your phone’s operating system at least every three months.

Resync the account with Google play store

Delete the account associated with your Google play store, restart your phone, and resync the account with your play store, if the downloading issue also occurs from apps that you seek to download from Google play store.

The app could be corrupt itself

This reason should be peculiar to one app and not many apps simultaneously. If you can’t download a specific app, try to download other apps and see whether it works well.

Check the backup files

Check if there is a previous version of the app you wish to download in your backup list. Sometimes we forget that a particular app had been backed up previously on a storage device before a phone loss or replacement. Downloading such apps all over again may result in error messages. To resolve this , go the location where the app was previously backed up, reinstall from that location, and upgrade.

Perhaps your phone is having a simple hang-up that can be resolved when restarting your phone. Restart your phone, and make another attempt.

Find a professional phone repair provider

If any of the options above do not help and your phone won’t download apps, it’s time for you to pay a visit to a professional phone repair provider like Carlcare service center.  As the official after-sales service center for TECNO,Infinix and itel phone users, Carlcare will help you fix any phone-related issues including apps not installing.

Additionally, if you use Infinix, TECNO or itel phone, you can take your phone to our service centers and we can help you download apps such as facebook, youtube, twitter and more for free. You can also make an online reservation for such app download service and locate the nearest Carlcare service center.

If you're having trouble loading or updating apps or can't open the Google Play Store, there are some troubleshooting steps that you can try to attempt to resolve this issue. Click on the drop down menu below to follow the step-by-step guides.

Please note: steps and settings may vary depending on your Galaxy device and Android OS Version.

If you're noticing that certain Android apps crash as soon as they are opened, you will need to update Google Chrome and Android System Webview. This is caused by an issue in Google Webview and updating these apps will solve it.

Google Play Store isn't loading any updates

If you are searching for app updates and the Google Play Store does not load any results, you should force close the app to fix the issue.

Please note: following these steps will remove your Google Play account from the Play Store app. Please have your login details ready to log back in.

1 Open the Settings app

2 Tap Apps

4 Tap Storage

5 Tap Clear data and Clear cache

7 Tap Force stop

Try searching for your updates again.

Check your internet connection

It is important that you are connected to a strong and stable connection when trying to download apps or load the Google Play Store.

If you are using your mobile data, you will need to ensure you have enabled mobile data via your Settings.

If you are connected over a Wi-Fi network and noticing a problem with the Wi-Fi symbol on the in your status bar you may not be able to access the internet. If this is the case, you can check out our page I can't connect to Wi-Fi on my Samsung Galaxy device alternatively, if you are experiencing connection issues or slow internet you may need to reach out to your internet provider.

Enable Mobile Data via Settings

4 Tap the switch to activate Mobile Data

Enable Mobile Data through the Notification Panel

1 Swipe down from the top of the screen to access your Notification Panel

Restart your device

1 Press and hold the power button or the power and volume down button

2 Tap Restart

3 Wait for the device to power off and on again

Clear the Play Store data

1 Go to Settings

2 Scroll down, then tap Apps

In older operating systems you'll find this option in Settings > Application Manager.

3 Scroll down, then tap Google Play Store

4 Tap Storage

5 Tap Clear Data, then tap OK to confirm

Reset the Download Manager

1 Go to Settings

2 Scroll down, then tap Apps

In older operating systems you'll find this option in Settings > Application Manager.

3 Tap the Filter icon

4 Toggle the switch next to Show system apps then tap OK

5 Scroll down, then tap Download Manager. Check that the app is enabled (the icon should read Disable)

6 Tap Force Stop to shut down this app. This won't affect any information on the device. Tap Force stop on the prompt to confirm

Check the date and time settings

1 Go to Settings

2 Scroll down, then tap General Management

3 Tap Date and Time

In older operating systems you'll find this option in Settings > Date & Time.

4 Tap the switch to activate Automatic date and time

Check available storage space

1 Go to Settings

2 Scroll down, then tap Battery and device care

In older operating systems it is called Device care or you'll find similar options in a separate app called Smart Manager, however you can check through Settings > Storage.

3 Tap Storage

4 Check the available storage. If your device has less than 1GB of storage available, you will need to free up some space

Remove and re-add Google Account

1 Go to Settings

2 Scroll down, then tap Accounts and backup

In older operating systems it is called Cloud and Accounts or Accounts.

3 Tap Accounts, then tap your Google Account

4 Tap Remove Account. Depending on the operating system this option may be under the More options icon on the top right hand side of the screen

5 Tap Remove Account to confirm

Any information removed in this process will be downloaded onto the device once the account is added back in.

6 Tap Add Account

7 Tap Google

8 Enter your Google Account details

9 Tap to agree to the Google Terms and Conditions to finish

Enable All Related Apps

Ensure you do not have a build-up of pending apps to either be downloaded or updated, this may delay the download process on your Galaxy device.

1 Go to Settings

2 Scroll down, then tap Apps

In older operating systems you'll find this option in Settings > Application Manager.

3 Tap the Filter icon

4 Toggle the switch next to Show System Apps

5 From the dropdown menu, tap Disabled then OK

6 Check to see if there are any apps related to Google Play Services or Download Manager in the Disabled apps list. If there are, tap the app, then tap Enable

If none of the above steps have resolved the problem, please contact Samsung Support for further assistance.

If you're experiencing unusual behaviour on Samsung mobiles, tablets or wearables, you can send us an error report or ask us a question in the Samsung Members app.

This allows us to take a closer look at what is happening. The data is anonymised and only held for the duration of the investigation. Find out more about sending an error report through the Samsung Members app.