If you try to use Apple Cash to send or receive money and need help, try these steps. Show What you need to send or receive moneyTo send and receive money using Apple Cash, you must be a resident of the United States and your device must be in the United States.1 If you're under 18 years old, your family organizer must set up Apple Cash for you as part of Apple Cash Family. Then, you can send and receive money in Messages or Wallet. To make sure that you have everything you need, follow these steps:
Try to send moneyAfter each step, see if you can send money:
If you sent money to the wrong person, ask them to send the money back. If the other person hasn't accepted the payment, you can cancel the payment until they accept it. If the person doesn't accept the payment within 7 days, the money automatically returns to you. If you're under 18 years old and part of Apple Cash FamilyTry to receive moneyAfter each step, see if you can receive money:
If you need help with an Apple Cash transaction
Published Date: July 01, 2022 Last modified: Nov 2, 2022 4:00 PM Rating: 5 out of 5 Problems with Apple Pay, Apple Card, Apple Cash and their solutions on iPhone
on Mac open Music>select iTunes Store on the left menu>go to the bottom where it says account>sign in>address - change as needed. on PC open iTunes and the rest of the instructions should be the same as for Mac.
Go to your Apple Cash card
You'll see the option to Verify Identity or Contact Apple Support. Tap one, then follow the onscreen steps. Learn more about identity verification.
About unused Apple ID balance You can't redeem or return Apple Gift Cards, App Store & iTunes Gift Cards, or unused Apple ID balance for cash, except as required by law. If your jurisdiction allows for refund of redeemed gift balances, you can contact Apple Support to request a refund. When you contact Apple, please include the following information: Your Apple ID. The refund amount. Your current shipping address.
Perform all of these steps before attempting to add card to Wallet to save time.
Since we are all users here we cannot troubleshoot NFC issues. What you can do though is go to this link Contact Support and they can perform a hardware diagnostics while you chat with them or you can make an appointment at your nearest Apple Store Genius Bar for an evaluation. PayPal cannot be used with Apple Pay but you can use it for a payment method for your Apple ID but you will have to verify each and every transaction. Payment methods that you can use with your Apple ID - Apple Support If you see a transaction you do not recognize or have an issue with a transaction open Wallet>tap on the card used>tap on the transaction (photo 1)>tap on the amount (photo 2)>look for a report an issue link. (photo 3) photo 1 - select the transaction photo 2 - click the amount photo 3 - click the link
If your Wallet app is frozen or blank you need to:
If double tapping the side button does not pull up Apple Pay:
Apple Platform Security - Apple Platform Security - Apple Support Apple Pay & Privacy - Apple Pay & Privacy - Apple Support Apple Pay Support - Apple Pay - Official Apple Support Set Up Apple Pay - Set up Apple Pay - Apple Support Use Apple Pay - Make purchases using Apple Pay - Apple Support Set Up Apple Cash - Set up and use Apple Cash on iPhone (U.S. only) - Apple Support Use Apple Cash - Send and receive money with Apple Pay - Apple Support View Apple Cash Transactions - See your Apple Cash transactions - Apple Support About Apple Cash & Privacy - Apple Cash and Apple Payments Inc. & Privacy - Apple Support Dec 1, 2021 11:00 AM Hello askbarnabas ~ Great resource and thank you! ~Katana-San~ Dec 1, 2021 11:00 AM Nov 2, 2022 4:00 PM Thank you for the great resource .... what a compilation effort !! 👍👍 Nov 2, 2022 4:00 PM Why is my Apple Pay in Messages not working?Restart your device. See if you, or the recipient, need to verify your identity. Make sure that the recipient is eligible to receive Apple Cash payments. The recipient must meet the requirements, and they need the latest versions of iOS or watchOS.
How do I get Apple Pay to work on Messages?Open the request in the Messages app, then tap Pay on the message. Review the amount to send. Tap Send to continue, or use the Digital Crown to change the amount. Double click the side button to confirm and send your payment.
|