Blue cross blue shield of texas member services phone number

UT SELECT Medical Plan Monthly Premium

Basic Coverage*: Full-Time Employees

PLAN YEAR
2022-2023
EMPLOYEE EMPLOYEE 
& SPOUSE
EMPLOYEE 
& CHILD(REN)
EMPLOYEE 
& FAMILY
UT SELECT 
Medical FULL-TIME
$0 $290.70 $304.04 $572.46
UT SELECT  
Medical PART-TIME
$337.58 $805.22 $754.84 $1,201.26

*Basic Coverage includes UT SELECT (medical and prescription coverage), plus the cost of employee $50,000 Basic Life and employee $50,000 Basic Accidental Death and Dismemberment.

Summary of Benefits and Coverage

UT offers one medical insurance plan, UT SELECT, a self-funded PPO plan, administered by Blue Cross and Blue Shield of Texas. If you use a network doctor, you will receive the highest level of benefits, pay much less out-of-pocket, and will usually not have to file any claims. If you use an out-of-network doctor, you will still be covered, but your out-of-pocket costs for health care services will be substantially higher.


General Inquiries

1-972-766-6900

Blue Cross and Blue Shield of Texas
1001 E. Lookout Drive
Richardson, TX 75082-4144

FEP Service
4002 Loop 322
Abilene, TX 79602

Claims/Customer Service

Blue Cross and Blue Shield of Texas
P.O. Box 660044
Dallas, TX 75266-0044

Precertification

Disease/Care Management Programs

Asthma

Chronic Obstructive Pulmonary Disease
Congestive Heart Failure
Coronary Artery Disease
Diabetes

If you are deaf, hard of hearing, or have a speech disability, dial 711 for TTY relay services. For other language assistance or translation services, please call the customer service number for your local Blue Cross and Blue Shield company.

Individual and Family PlansContact Information
ACA (Health Reform) Education Hotline (866) 427-7497
New Enrollment (866) 427-7497
Member Customer Service (888) 697-0683
Away From Home Care® (away from home urgent care) Call the toll free number on the back of your ID card
Plans
Medicare Plans (855) 204-5295
Dental Plans
Dental Customer Service (888) 697-0683
Dental Sales (888) 697-0683
Additional Contact Information
Texas Department of Insurance (800) 578-4677
Blue Access for MembersSM (BAM) bcbstx.com/member
Blue 365 Deals (855) 511-BLUE
Membership Address Blue Cross and Blue Shield of Texas
P.O. Box 660771
Dallas, TX 75266-0771
Attn: Membership
Claims Address Blue Cross and Blue Shield of Texas
P.O. Box 660044
Dallas, TX 75266-0044

These tools and services can help you use your Blue Cross and Blue Shield of Texas (BCBSTX) membership.

Log in to Blue Access for MembersSM (BAMSM)

Log in to your account to access your health plan information:

  • Find an in-network doctor, hospital or other provider
  • Pay your bill
  • Review benefits, account balances, claims status and more
  • Order or print a replacement member ID card
  • Choose how you’d like to get your BCBSTX communications

Prescription Drug Lists

Use your drug list to find your medication’s out-of-pocket costs and special requirements.

View Drug Lists

Control Health Care Costs

You have choices for where you get non-emergency care. Use these SmartERSM Care options instead of the emergency room.

Review care locations

Mobile Apps

Access your account information while on-the-go. You can view coverage details, health and wellness information, check claim status and access member ID card information.

Download our mobile apps

Get Care While Traveling

Your health plan may allow you to get care from a Blue Cross and Blue Shield affiliated doctor or hospital while you’re away from home.

View travel care details

How do I contact Blue Cross Blue Shield of Texas?

Call 1-800-528-7264 or the phone number listed on the back of the member's/subscriber's ID card.

Does Blue Cross Blue Shield of Texas cover gym membership?

If you are a Blue Cross and Blue Shield of Texas (BCBSTX) member, the Fitness Program is available exclusively to you and your covered dependents (age 16 and older). The program gives you access to a nationwide network of fitness locations.

How do I file a claim with Blue Cross Blue Shield of Texas?

Any claim that can be submitted on paper can be submitted electronically. If you need more information on how to submit claims electronically call 1-800-AVAILITY (282-4548) or log on to Availity .

What time does BCBS Texas Open?

We're open 8 a.m. – 8 p.m., local time, 7 days a week.