Where to Find UsOur main address is: Show
BlueCross BlueShield of South Carolina Our general phone number is: Toll-free: 800-288-2227 We also have South Carolina BLUE retail centers in Columbia, Greenville and Mount Pleasant where you can speak to us in person. Not near one? We also have mobile retail centers that travel across the state. TOP Contact Information for MembersHave questions about what your plan covers? Want to check the status of your claims? Log into My Health Toolkit® to access information about your benefits. Once you log in, you also can send us a secure message if you still have questions. The following contact information may also be helpful. Claims
Prescription DrugsIf you have BlueCross drug coverage:
BriovaRx is a division of OptumRx. OptumRx is a Pharmacy Benefits Manager, an independent company that has been contracted to provider certain services related to your health plans prescription drug coverage. South Carolina State Health/Dental/Vision PlansFor State of South Carolina: employees, retirees, and local government entities covered under these plans.
Federal Employee Program
You can also contact us by mail. Please include the member's name, address and member ID. The address is: BlueCross BlueShield of South Carolina TOP Contact Information for ProvidersThe following table includes some common reasons providers contact us and options for each.
Companion Benefits Alternatives (CBA) is a separate company that manages behavioral health and substance abuse benefits on behalf of BlueCross. National Imaging Associates (NIA) is an independent company that provides radiology authorization services on behalf of BlueCross. BlueChoice HealthPlan of South Carolina is an independent licensee of the Blue Cross and Blue Shield Association. Because Companion Life is a separate company from BlueCross, Companion Life will be responsible for all services related to life insurance. TOP Contact Information for AgentsAre you an agent with questions about selling our plans? Plans for Individuals, Families or Employer Groups With 2-50 Employees
Plans for Groups With 50+ Employees
TOP Report Suspected FraudWe appreciate you keeping us informed. Please complete this form. TOP Careers at BlueCrossPlease visit our Careers page. TOP Subpoena or HIPAA-Compliant InformationTo request records from us, we need either:
Out-of-state subpoenas aren’t valid in South Carolina. Please contact the Richland County Clerk of Court or a local South Carolina attorney about getting a South Carolina subpoena for an out-of-state action. You can also use a HIPAA-compliant authorization form found on our website to request certain records. Health records available in the normal course of business include:
We generally don’t have copies of medical records. Please request these directly from your provider. TOP Need to reach us?Your best BlueCross BlueShield of South Carolina phone number is on the back of your member ID card. That’s because we have dedicated call centers for our specific health plans. So you’ll more quickly and easily reach a representative who can access your records and benefits. Look for the Customer Service number listed first. How do I contact Blue Cross Alabama?Call 1-855-880-6350 7 a.m. - 6 p.m. Central Time, Monday through Friday. Email Customer Service.
How do I speak to a live person at BCBS of Illinois?Contact Us. Member Services. 1-877-860-2837 (TTY/TDD: 711) Call to ask about your plan benefits, help finding a provider, to change your PCP, and much more. ... . 24/7 Nurseline. 1-888-343-2697 (TTY/TDD: 711) Our 24/7 Nurseline lets you talk in private with a nurse about your health. ... . By Mail. Blue Cross Community Health Plans.. How do I cancel my Blue Cross Blue Shield insurance in Oklahoma?If you want to cancel our off-Exchange plan, we can process that cancellation for you. Call Customer Service at 1-800-538-8833. You can also log in to your Blue Access for Members account and send us a secure email message. A policy will also automatically be cancelled for nonpayment if you don't pay the premium.
What is the claims address for BCBS of Texas?Helpful Contact Numbers. |