Can you bring a blanket into PNC?

Box Office: Located directly beside the front main gate entrance. Hours: Mon-Thurs: 10am-5pm / Friday: 10am-4pm Sat: Only for Onsales from 10am-12noon Tickets can only be purchased in person at the box office. No phone orders will be accepted unless it???

Will Tailgating be allowed at _____ event this year?
Unfortunately we have no information which events allow tailgating, some events do, and some do not, for information if it is allowed please contact the parking lot staff on (732) 203-2500.

Are we allowed to bring Lawn chairs into the lawn?
Unfortunatly starting from 2018, for the safety and convenience of guests, we are no longer allowing chairs into the venue. Blankets are still allowed and chairs are available to rent for $5

When does the Parking lot open before _____ event?
The parking lot opens 2 hours before the event begins.

Bad Experience with Seating/Staff.
Unfortunately being only a dedicated fan site,we are unable to talk/explain to any of the staff at the venue, Please use the phone number on the contact page if you have this problem.

Can I buy Tickets on the door?
There is never a set answer, you can try, but please note, you will be getting all the left over tickets which may not have the best display. For the most enjoyable evening, we recommend buying tickets in advance.

Lost Item?
Unfortunately being a fansite, we do not have access to check the lost and found, We recommending phoning (732) 203-2500 for the Lost and Found.

Can I bring in my own Food/Water?
Guests are allowed to bring in any food as long as it is in a clear plastic bag or container. Water bottles are allowed one per person as long as it is sealed.

This page will be updated as new questions are emailed.
Last updated 16th July.

Opened in 1968 as the Garden State Arts Center, PNC Bank Arts Center is central New Jersey’s premier space for cultural events. The amphitheater was designed by modernist architect Edward Durell Stone. Today the venue holds up to 17,500 visitors, and its stunning design and bucolic surroundings continue to make it a prized destination for music in New Jersey.

PNC Bank Arts Center Performers

The Garden State Arts Center opened with a concert by pianist Van Cliburn and the Philadelphia Orchestra. In the mid ‘90s, the venue began focusing more on popular music, and in addition to hosting festivals like Ozzfest, H.O.R.D.E. and Rock the Bells, its stage has been graced by the likes of Chicago, The Goo Goo Dolls, Luke Bryan and Incubus.

Planning Your Visit to PNC Bank Arts Center

Take the New Jersey Turnpike to Route 35 South, and you’ll find a smattering of restaurants. Patricia’s of Holmdel (2132 Route 35, Holmdel) is a BYOB serving up Italian comfort food. Koi Sushi & Hibachi (2780 Route 35, Hazlet) offers maki, sushi, sashimi and grilled Japanese dishes. New Monmouth Diner (1887 Route 35, Middletown) is a classic Jersey diner with burgers, blue plate specials and all-day breakfast.

PNC Bank Arts Center Frequently Asked Questions

What are the PNC Bank Arts Center parking options?

Paid parking lots near the venue open one hour prior to doors. VIP parking is available for an additional fee. Guests can also take NJ Transit to the Aberdeen/Matawan Station on the North Jersey Coast line. Shuttles are available from the station.

Does PNC Bank Arts Center serve food?

Yes, the concession stands offer food and drinks.

What are the seating options at PNC Bank Arts Center?

Fans can sit in assigned seats and general-admission lawn seats. Special-needs seating is available by calling the box office at (732) 203-2500, ext. 3714.

What are PNC Bank Arts Center’s safety & security guidelines?

Fans can bring in one (1) factory-sealed plastic water bottle, as well as snacks in clear plastic bags. Prohibited items include recording equipment, radios, coolers and professional cameras. Lawn chairs are not allowed to be brought into PNC Bank Arts Center, but they can be rented from the venue.

The Pirates are committed to maintaining an environment free from harassment, and strictly prohibit the use of Derogatory Language by any guest, employee or visitor to PNC Park. Derogatory Language is the use of offensive language concerning another individual’s, race, color, religion, ancestry, national origin, age, gender, genetics, gender identity or expression, sexual orientation, or marital, familial or disability status or status as a covered Veteran or any other status protected by law. Each complaint of abusive fan behavior based on the use of Derogatory Language will be promptly investigated and persons who are credibly found to have violated this policy will be subject to discipline, up to and including ejection from the game and potential ban from PNC Park at the discretion of the Pirates.

Guests, employees and other visitors to PNC Park may report an individual’s use of Derogatory Language as follows:

  1. Text the word SECURITY to 61592 with their seat location;
  2. Reporting an issue of Derogatory Language to a Pirates employee; and/or
  3. Reporting an issue of Derogatory Language to an Aramark or Fanatics employee.

DESIGNATED DRIVER PROGRAM

The Miller Lite Designated Driver Program is presented by Miller Lite and Aramark. Registrants for the Miller Lite Designated Driver Program must be 21 years of age and have a valid Driver’s License.

For more information, please visit the Designated Driver booth near Section 101.

DIGITAL TICKETS

With the MLB Ballpark app, you can access your My Pirates Tickets account with your supported iOS or Android smartphone, giving you the ability to manage your digital tickets. Be sure to log in with your MLB account or the email used to buy tickets to easily access and manage your tickets.

Also see Ballpark app.

DISABILITY SERVICES

The Pirates are committed to providing every Guest with a comfortable and enjoyable experience at the ballpark, including those Guests with disabilities. To accommodate our Guests with disabilities, PNC Park offers the following:

  • A drop-off zone is located near the ballpark along Mazeroski Way.
  • Parking for Guests with disabilities in parking lots surrounding PNC Park. This parking is available on a first-come, first-served basis. Please call ALCO Parking Corporation at (412) 323-4455 for more information.
  • Accessible seating options throughout the ballpark. If an exchange is required for an accessible seating location, please visit any ticket window or visit the Main Guest Relations Office located at the bottom of the Peoples Home Plate Rotunda.
  • Assisted listening devices available upon request at the Main Guest Relations Office, location at the bottom of the Peoples Home Plate Rotunda.
  • Open captioned scoreboard to accommodate Guests with hearing impairments.
  • Elevators conveniently located throughout the ballpark

PNC Park Game Day Team Members are ready to help with any questions you may have about access to and within PNC Park. While attending events at the ballpark, please contact a member of our Guest Experience Team for assistance or information. When away from the ballpark, please call 1-800-BUY-BUCS (1-800-289-2827) for disability access information.

DISPUTES – MANDATORY ARBITRATION AGREEMENT & CLASS ACTION WAIVER

The Pirates care deeply about maintaining good relationships with Guests. If you have a problem with your ticket or the event you are attending, a telephone call to customer service may resolve the matter quickly and amicably. Any dispute not resolved informally must be resolved in accordance with this Arbitration Agreement. Each ticket holder and the Pirates agree to arbitrate any and all claims and disputes relating in any way to a ticket holder’s or any accompanying minor’s purchase or use of a ticket, participation in, attendance at, and/or observation of a Pirates game or other event, the ticket terms and conditions, and any related dealings between them. This includes, but is not limited to, any claims of bodily injury or property damage arising out of a ticket holder’s and/or minor’s attendance at and/or participation in an event (“Arbitration Claims”), except for Arbitration Claims concerning the validity, scope or enforceability of this Arbitration Agreement, through binding individual arbitration. This Arbitration Agreement involves interstate commerce and shall be governed by the Federal Arbitration Act, 9 U.S.C. §§ 1-16 (“FAA”), and not by state law.

In any Arbitration Claim to be resolved by arbitration, neither a ticket holder nor the Pirates will be able to have a court or jury trial or participate in a class action or class arbitration. Other rights that a holder and the Pirates would have in court will not be available or will be more limited in arbitration, including the right to appeal. A ticket holder and the Pirates each understand and agree that by requiring each other to resolve all disputes through individual arbitration, each is waiving the right to a court or jury trial. All disputes shall be arbitrated on an individual basis, and not as a class action, representative action, class arbitration or any similar proceeding. The arbitrator(s) may not consolidate the claims of multiple parties.

Arbitrations will be administered by the American Arbitration Association (“AAA”) pursuant to the applicable AAA rules in effect at the time the arbitration is initiated. You may obtain information about arbitration, arbitration procedures and fees from AAA by calling 800-778-7879 or adr.org. If AAA is unable or unwilling to arbitrate a dispute, then the dispute may be referred to any other arbitration organization or arbitrator the parties both agree upon in writing or that is appointed pursuant to Section 5 of the FAA. The arbitration shall take place in Pittsburgh, Pennsylvania. The arbitrator shall be authorized to award any relief that would have been available in court, provided that the arbitrator’s authority is limited to a ticket holder and the Pirates alone, except as otherwise specifically stated herein. No arbitration decision will have any preclusive effect as to non-parties. The arbitrator’s decision shall be final and binding. The parties agree that this Arbitration Agreement extends to any other parties involved in any Arbitration Claims, including, but not limited to, minor(s) and the Pirates, including its past, present and future licensees, sponsors, and vendors, and all of their successors and assigns; all other Major League Baseball related entities; PNC Park and the owners and/or operators thereof; any local or state governmental body associated with PNC Park; the ticket manufacturer and/or provider; and all past, present and future affiliates, successors, assigns, players, managers, coaches, employees, partners, members, directors, officers, owners, agents, representatives and independent contractors of such entities. This Arbitration Agreement shall take precedence over the rules of the arbitration organization or arbitrator in the event of any conflict.

The Pirates will be responsible for paying all arbitration fees other than the amount of filing fees Holder would have incurred in the state or federal court in Pittsburgh, whichever is less. Notwithstanding any other provision herein, a ticket holder or the Pirates may seek relief in a small claims court for Arbitration Claims within its jurisdiction. In addition, a ticket holder or the Pirates each may exercise any lawful rights to seek provisional remedies or self-help, without waiving the right to arbitrate by doing so. Notwithstanding any other provision of the Agreement, if the foregoing class action waiver and prohibition against class arbitration is determined to be invalid or unenforceable, then this entire Arbitration Agreement shall be void. If any portion of this Arbitration Agreement other than the class action waiver and prohibition against class arbitration is deemed invalid or unenforceable, it shall not invalidate the remaining portions of this Arbitration Agreement. This Arbitration Agreement will survive the termination of rights granted through the ticket, the conclusion of the event, and/or the bankruptcy or insolvency of a party (to the extent permitted by applicable law).

Prior to initiating a lawsuit or an arbitration proceeding under this Arbitration Agreement, the claimant shall give the other party or parties written notice of the Arbitration Claim (a “Claim Notice”) and a reasonable opportunity, not less than 30 days, to resolve the Arbitration Claim.

Any Claim Notice must (a) identify the Claimant by name, address, email address, and telephone number;

(b) explain the nature of the Arbitration Claim and the relief demanded; and (c) be submitted only on behalf of the Claimant, and not on behalf of any other party. The Claimant must reasonably cooperate in providing any information about the Arbitration Claim that the other party reasonably requests and must give the other party a reasonable opportunity to respond to the demand for relief.

If minor(s) accompany a ticket holder to the game, the ticket holder is deemed to have agreed to this arbitration agreement on behalf of such minor(s) as their parent or guardian or as the authorized agent of their parent or guardian. If holder does not wish to or is not authorized to make such agreement on behalf of the accompanied minor(s), holder should immediately leave the ballpark with the minor(s).

DONATIONS

The Pirates receive thousands of requests each year to assist local non-profit organizations and community and civic groups with in-kind donations for various events.

Can you take purses into PNC?

Bags will not be permitted at entry to PNC Park, except for bags used exclusively for medical equipment or diaper bags for the care or infants and toddlers. Guests will still be permitted to bring a clutch purse into PNC Park, provided they are 8” x 5” x 1” or smaller.

What can you bring into PNC Arena Charlotte NC?

To reduce staff contact with guest belongings, we have implemented the following bag policy: we will allow clear plastic, vinyl or PVC tote bags no larger than 12” x 6” x 12” and/or small clutch bags (4.5”x 6.5”). All events are Mobile Entry. That means your mobile device will be used to gain access to the event.

Does PNC allow umbrellas?

Umbrellas are permitted. Guests are encouraged to store umbrellas under seats during the event.

Can you bring chairs to PNC Music Pavilion?

Food allowed in a clear one gallon plastic bag and one sealed bottle of water. Low lawn chairs such as beach chairs are allowed. The seat can't be higher than 9-inches from the ground.