Lg washing machine softener dispenser fills with water

Lg washing machine softener dispenser fills with water

Sometimes the washer finishes its cycle and leaves the fabric softener compartment full of water. The fact that the fabric softener has gone, and been replaced by water, shows that the function has worked. But there shouldn’t be a compartment full of water left behind. If there is, then the water left behind is due to a blockage, or a missing siphon tube.

When it’s time to use the softener (conditioner), the washing machine floods the softener compartment with water. This forces the softener out over the sides, and it runs down into the drum. This compartment is now empty of softener, but full of water.

The softener compartment has a small plastic tube at the back, with a cap or cover on top. The action of the water flooding in forces some remaining water up this tube and out into the main drawer. This should start off a siphoning action, which causes the remaining water to siphon up and out of the small tube, thus draining the softener compartment.


What causes water to be left?

The tube at the back of the softener compartment often gets blocked by the fabric softener itself. If you take out the dispenser drawer and take off the cap or device, you can give the whole thing a good clean out. (Can’t get the drawer out?)

Make sure you clean through the hole in any tube leading through to the bottom of the drawer. If any part is missing, the siphoning will not occur.

Check fabric softener compartment is clear and not blocked

After cleaning, you can test the function before fitting the drawer back into the soap dispenser. Hold the soap drawer under a tap, and allow water to fill the fabric compartment to overflowing…

Lg washing machine softener dispenser fills with water


… When you turn off the tap, hold the drawer steady and level. The remaining water should slowly siphon up and out of the hole under the cap and run out from the bottom of the drawer.

If it does, you can re-fit the drawer and everything should now work OK.

If not, then read on.

Cleaned but still leaving water in softener compartment?

It shouldn’t be possible for the compartment to be left full of water if the siphon tube and cap are clean and fitted properly. Especially if it drains OK when tested as described.


Is the syphon tube or cap missing?

If the siphon tube and softener compartment are clear — is the siphon tube or cap missing?

Without the tube and cap (if fitted) the remaining water cannot siphon away.

One possible explanation is that stray water could be getting into the compartment from the rinse water after the fabric conditioner has gone.

This could slowly add water into the compartment, but just not enough to start the siphoning process.


Lg washing machine softener dispenser fills with water

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Why does my LG washer have water in the fabric softener dispenser?

Detergent can gradually build up in the detergent tray and its attachments over time. If these are not cleaned regularly, the water and additives will not dispense fully and water will remain in the compartments. Pull the dispenser drawer towards you until it stops.

Why is my fabric softener slot full of water?

It is normal to see water in the fabric softener compartment. This is a result of the siphoning action of the dispenser drawer.

Why is my softener tank full of water washing machine?

This is because the system probably continued adding water into the tank past its appropriate level, or the system didn't get rid of all the tank's brine before refilling it. A high water level in your water softeners brine tank could be a malfunction in the brine line, a damaged valve, or a stuck float.

Why is the softener compartment not draining?

Check the inlet hose screens to see if there are any blockages. If the washing machine does not have enough water pressure, the fabric softener will not drain. To check the screens, turn the water off with the water valves. Remove the hot and cold water hoses from the back of the washing machine.