See our branch phone numbers to contact a specific branch directly. Send an EmailPlease remember that email is not a secure method of communication. Please do not include any non-public information, such as your social security number, member number, etc. A Members Heritage Credit Union representative will respond to your email within 24 hours. Branch Phone NumbersIf you need to connect with someone at your local branch, you’ll find contact information below. See our Branch / ATM Locator page for branch addresses and ATM locations near you. Park Place Tel: 859.259.3466 or 800.359.3466 Pimlico Tel: 859.259.3466 or
800.359.3466 Members Way Tel: 859.259.3466 or 800.359.3466 Nicholasville Tel: 859.259.3466 or 800.359.3466 Winchester Tel: 859.259.3466 or 800.359.3466 Federal Medical Center Tel: 859.259.3466 or 800.359.3466 Other Important Telephone NumbersUse Telephone Teller (BUTTON) to Access Your AccountsTelephone Teller (BUTTON) is a 24-hour service that allows you to access your primary accounts using your phone. All MHCU members can use this service to get account balances, transfer money, make loan payments and more. 24 hours a day / 7
days a week Telephone Teller (BUTTON) is Simple and Easy
For First-Time Telephone Teller (BUTTON) Users If you have never used Telephone Teller (BUTTON), please call us at 855-662-2985 and press the * key. You will be prompted for a user id. Please use your member number and press #. Then it will ask for your PIN. Please use the last 4 digits of your SSN and press #. On your first Telephone Teller (BUTTON) call, you will be prompted to change your PIN. (You will receive a message that your PIN has expired. Hold the line during a short pause and you will be prompted to change your PIN.) Make selections from the menus to set up Telephone Teller (BUTTON) access. Go to main navigation
Something for EveryoneCome grow with us and reap the benefits. Join Now Something for EveryoneCome grow with us and reap the benefits. Join Now Something for EveryoneCome grow with us and reap the benefits. Join Now VISA RatesAPR* as low as 9.75% Set Rate APR* as low as 8.50% Variable Rate Share Certificates*APR=Annual Percentage Rate. This credit union and its policies comply with the Equal Opportunity Act. Rate may be higher based on creditworthiness. **APY=Annual Percentage Yield. Limited Time Offer. Rates subject to change. Minimum balance = $500. Dividends calculated daily and paid monthly. Fixed interest rate and maturity date. Early withdrawal will result in penalty. What Our Members Are SayingFastest turn around time, most helpful employees. You guys have my business for life! — Alicia T., Knoxville, TN Having been a member of MHCU for many many years they have always been courteous and straightforward with me. Whenever I have business transactions to do I always think of MHCU first. — William E., Cynthiana, KY Members Heritage has always been a great place for me and my family to do our banking. I consider Members Heritage to be a first class institution that looks out for the needs of its customers. With any type of monetary needs that I have had in the past I always made the CU my first stop in getting assistance. — Leslie B., Lexington, KY  Fees saved by our Members* First Qtr 2022 Loan interest saved by our Members* First Qtr 2022 Additional Amount of Dividends Paid to Members vs Peer Group* First Qtr 2022 *Source: March 31, 2022 NCUA Financial Performance Report Peer: Federally Insured Credit Unions with Assets >$500,000,000 |
Members Heritage Credit Union customer Service
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