Microsoft authenticator scan the qr code provided by your organization

Action

For each account that you want to add to the Microsoft Authenticator app, use one of the procedures below.

Instructions

For a personal Microsoft account (one that you use to sign in to Outlook.com, Xbox, Skype, etc.), all you have to do is sign in to your account in the Microsoft Authenticator app.

Add a work or school account to the app using the QR code scanner

1. Go to the security verification settings screen. For information on how to get to this screen, see Changing your security settings.

2. Check the box next to Authenticator app then select Configure.

   

   This brings up a screen with a QR code on it.

   

3. Open the Microsoft Authenticator app. On the accounts screen, select +, and then specify that you want to add a work or school account.

4. Use the camera to scan the QR code, and then select Done to close the QR code screen.

   1. If your camera is not working properly, you can enter the QR code and URL manually.

5. When the app shows your account name with a six-digit code underneath it, you're done.

   

Add an account to the app manually

1. Go to the security verification settings screen. For information on how to get to this screen, see Changing your security settings.

2. Select Configure.

   

   This brings up a screen with a QR code on it. Note the code and URL.

   

3. Open the Microsoft Authenticator app. On the accounts screen, select +, and then specify that you want to add a work or school account.

4. If you are using a mobile device and a computer that will allow you to scan the QR code, you will need to select enter code manually.

   

5. Enter the code and the URL in the appropriate boxes in the app, then select Finish.

   

6. When the app shows your account name with a six-digit code underneath it, you're done.

   

Add an account to the app using your device's fingerprint or facial recognition capabilities

Your organization may require a PIN to complete the verification challenge. The Microsoft Authenticator app can use your device's fingerprint or facial recognition capabilities instead of a PIN. To set this up on your first verification in the app, you will see an option to use Touch ID (for iOS) or fingerprint identification instead.

To set up Touch ID for Microsoft Authenticator, you need to complete a normal verification challenge with a PIN. Microsoft Authenticator will automatically set it up for devices that support Touch ID.

From that point forward, when you're required to verify your sign-in, you select the received push notification and scan your fingerprint instead of entering your PIN.

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