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No matter what Galaxy Phone you own, once in your life, you’ll have to face and fix the moisture detected error. Do you know what’s the worst part of it, even though the phone is not affected by moisture or water, the moisture detected an error on Samsung S20, S20Plus, and S20Ultra shows up randomly and won’t go away at all. This error won’t let you charge the phone using a traditional wired charger unless you have a wireless charger, there is no way to charge the phone. If moisture detected an error on your Galaxy S20 is popped up inconstantly, then you don’t have to worry, it’ll go away with the below basic troubleshooting. We recommend you to read the entire article and make the decision wisely for the betterment of Galaxy S20. Let’s fix the Galaxy S20 Moisture Detected Issue. Contents
Well, it’s just a random error that Galaxy users have to deal with every phone, even though if it is your latest Galaxy S20 lineup. However, we have come to a conclusion and pointed out a few reasons why Samsung S20 moisture detected error appears.
Recommended SolutionTry this solution, before going down to the troubleshooting tricks. If you think the phone has still some juice left which can give you 2-3 minutes, then it is okay otherwise you may need Wireless Charger and charge the phone. Once the phone is powered on,
After that try to charge the phone and see if the error disappears or not. If not, then move further and try other tricks. Case 1: Anyhow you think that Galaxy S20, S20Plus is Wet then here’s what to do and what not to?Don’t:
Do’s:
Case 2: If Moisture Detected in Galaxy S20, S20Plus, S20Ultra occurs without any water damage then see what can be done,We have conducted a few case studies on this issue and concluded what might be the possible reason behind this, you should also consider them. Check for the charging cableSomewhat the charging cable that you are using with Galaxy S20 can also be culprit as if the cable is wet, it will carry the water inside the charging port and so, the phone would show moisture detected error. To ensure that charging cable is not affected by water, let it dry out in open air for a day and then only use it with the phone. If you need an alternate USB-C charging cable then go check out our review guide on the charging accessories for Galaxy S20.
Use Wireless Charging PadOn connecting the USB-C cable if your phone shows moisture detected error, then the best option is to use the wireless charging feature for few days until the moisture error goes away. Here are a few best and affordable picks for Galaxy S20 compatible wireless chargers. Try Safe ModeA safe mode on the Samsung phone is quite a useful way to find out whether the issue raised by a third-party application or is there any other potential malware that leads to moisture detected an error in charging port. On enabling the safe mode on Samsung S20, all the third-party applications will be disabled, you can access only first-party apps.
Once the Galaxy S20 is in Safe Mode, connect the charging cable and check if moisture detected an error on Galaxy S20Plus, S20 persists, or not. If no, then try uninstalling all the recently installed third-party applications from the phone one by one. Go to the Settings > Apps. Find the apps and delete them. Clear USB Settings CacheUSB Settings are responsible for certain functions like detecting cable when you connect the charger or to the PC. Samsung S20 Moisture Detected could be occurred due to malfunctioned cache stored on the phone. Remove it and check if it works.
Wipe cache partitionIn the last step, we have shown how to clear the USB Settings cache, that was limited to a particular system function, whereas Wipe cache partition tends to eradicate the cache of the entire phone. Over time our phones stock corrupted files, that result in such problems. Note: Doing this will not delete any personal data.
If the error comes up again, then you’ll probably take help from the Samsung Technical Team. Visit Samsung CareWe may ask you to factory restore the phone, but it’ll wipe out the entire data from the phone. Therefore, visiting the Samsung Care is preferably a good choice, if the phone is in warranty period. They will perfectly examine the issue to the root, and if necessary they might factory restore the phone, just to bug out random malware. Or make changes in the hardware of your phone. Alternatively, if you want to take chances at home and try to fix on your own, then perform the below steps to factory restore. However, to keep the data safe, backup the phone, and then follow the steps to factory reset the Samsung S20.
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Was this article helpful? YesNo How do I get rid of the moisture warning on my Samsung Galaxy S20?In this case, unplug your device from the charger, then wipe with a dry cloth or gently shake your device (5-10 times) with the port facing downwards to release any excess moisture. Place your phone on a cloth in a well-ventilated area, or dry with a fan. Note: Excessive force or shaking may cause damage to your phone.
Why won't the moisture detected won't go away?Clear USB Cache
If you're getting the moisture detected error even after your phone is dry, Samsung recommends that you clear the USB cache data from your phone to get rid of the water drop icon while charging.
Why does my Samsung S20 keep saying moisture detected?The Moisture detected error on Galaxy S20 issue can be displayed even if your charging port is cleaned and dried if there is damage to the charging accessories or even the charging cable. You must dry and clean the charging port and check for physical damage and change the charging accessory if needed.
Why does my phone keep saying there's moisture detected when there isn t?You may get a Moisture detected error even if your phone did not come into contact with water. Exposure to environments with high humidity may also trigger a water drop icon. Try drying your device, and if your charging port is completely dry, restart your phone.
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